From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered the tires. Good price. The shipment arrived 2 days later.
Called a rep and he was very experienced and quick with the details of the wheel and figment to the wheel I picked.
Chris,
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Thank you,
BB Wheels
Tires arrived early. The shopping experience was seamless, the email notifications right on. It is a joy to deal with a company that figured out how to conduct good business.
Janos,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
My one wheel is broken and I asked too many shop and dealers to provide me one wheel but they refused and finally I got one wheel from this website at a cheaper rate. Thanks for the good service you provided
Abhishek,
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Thank you,
BB Wheels
Was easy as could be. Accidentally ordered the wrong thing and he took car of me in a jiffy.
Blake,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Thank you,
BB Wheels
The best customer service I've had and there pricing is great plus fast delivery.
Brandon,
Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.
Thank you,
BB Wheels
I've used bb wheels multiple times and it's always a super pleasant and quick experience!
Scott,
We’re so grateful that you took the time to leave us a 5-star review.
Thank you,
BB Wheels
Great service from the beginning to the end, they showed me the wheels I was looking for. The price was what I was looking for and check out was very easy
Randy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Knowledgeable, friendly and professional. Competitive pricing. Wheels were delivered SOONER than promised. And a small issue with the centric hubs was quickly taken care of; beyond what I may have hoped for. I appreciate the integrity and honesty. Can't wait to get them on my truck!
Perry,
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
Thank you,
BB Wheels
I just want to tell ya's that I am so happy that I looked on the Internet for wheels and I found BB they took such care of me. They called me and told me the wheel that I order wouldn't fit, but ina sale call me and found the right wheel for me that I would love. He is an asset to the company, and I will do business with them again, and tell everybody about my experience.
Carl,
Thank you for sharing your experience with us! We’re glad that the ordering process went smoothly for you and that our team members were able to ensure your order was exactly what you needed. We look forward to working with you again on your next project!
Thank you,
BB Wheels
Great customer service very prompt response and help would order from again.
Vincent,
We are very happy to hear that your experience with us was an amazing one!
Thank you,
BB Wheels
Salesman, who I spoke with, did a terrific job got all the correct information in order for me to order the right wheels
Keep up the good work I will be back to buy more wheels from you Also refer you to call my associates. Ps may I get a receipt,for my insurance company
Martin,
We are so thrilled to hear that you had such a smooth experience with us and one of our team members! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
Website easy to use. That's bout all I can say u til I receive order. Hoping I get it soon. Really need it like yesturday.
Joe,
Thank you for sharing your feedback, If you have not received your shipment information please contact our team directly.
Thank you,
BB Wheels
These guys not only had what I was looking for, but had it in stock. Also they beat all others on price/shipping. 5 star in my book.
Steve,
Thank you for the great review! We can’t wait to have you back!
Thank you,
BB Wheels
Exactly what I needed and buying experience was very good and easy
Michael,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon.
Thank you,
BB Wheels
Great service hopefully my tires will be here fast I really need them other wise great place to shop definitely recommend you guys thanks
Chase,
Thank you for visiting and sharing your positive feedback with our community.
Thank you,
BB wheels
Great price, easy ordering, waiting on shipping info. Hopefully shipping is quick.
Jason,
Our team is so grateful for your positive feedback. Looking forward to having you again!
Thank you,
BB Wheels
Had no problem getting my tires so in the future I'll be using u guys for my tires
Donnell,
We’re so grateful that you took the time to leave us a 5-star review.
Thank you,
BB Wheels
Easy transaction, great deal, and fast shipping. Would definitely buy from again!
Eric,
Thank you for being our customer and leaving us a wonderful 5-star review.
Thank you,
BB Wheels
I ordered a set of BFG Ko2's and BBWheels beat the competition's prices by a mile! They shipped out immediately and were at my doorstep 2 days later. Then, to sweeten the deal, I saw that BB Wheels offered a rebate on the cost of my installation. I filled the rebate form out and received a virtual prepaid debit card by the end of the day. I will always shop BB Wheels first from now on.
David,
Thank you so much for the review! We’re thrilled to know that you had such a positive experience and that our staff was able to make your visit enjoyable.
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Joe,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels