From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
TBH I had never heard of BBWheels before. I buy my tires online all the time. Checked it out, found them to be legit, got the best price anywhere on the internet. Then got my tires in ONE DAY. Ordered on Monday, got them Tuesday morning. Awesome experience.
Fast shipping, order accuracy and affordable prices.
Hello,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Thank you,
BB Wheels
Awesome, ordered 4 tires on a Sunday and delivered on Thursday
Daniel,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.
Thank you,
BB Wheels
This was my first time ordering rims and tires on line. Did it all on a weekend. Thought I had everything and was good to go. I was contacted the next day by one of the sales team members and was told that something wasn't right. They fixed things in just a couple of minutes. Great company to work with.
Jonathan,
We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Thank you,
BB Wheels
Was searching for a new spare tire mount for my 2012 JK, ever place I looked it was between $450-$550.
Stubbled across BBWheels, saw my exact product I want but 35% lower in price than any other shop!
Shipping was beyond fast!
Overall, big thumbs up! Thank you!
Hello,
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
Thank you,
BB Wheels
Nothing but great things to say about BB Wheels. I called a few times to get more details on a specific wheel, as I was doing a custom, non-standard wheel set-up on a classic VW Beetle. Each call was met with a friendly and helpful person on the other end. They also didn't let the order go through until I called back with more details, because the shipping department folks recognized the fact that the wheel didn't match the car info. That is actually a great thing, instead of them just sending the product blindly. Also, I found their website to be one of the best sites for searching specific details. I would absolutely recommend and buy from these guys again! - Dan
Daniel,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels
They were polite when called about questions about my order
Joyce,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Thank you,
BB Wheels
Purchase tires and have them next day is fantastic!
Ryan,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Thank you,
BB Wheels
Very good service very nice and super friendly and helpful and everything was easy to get
George,
We really appreciate you sharing your review of our service.
Thank you,
BB Wheels
I spoke with Nolan and had a very easy time getting everything together
Albert,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Noah was exceptional! I made a few errors on my end on a Friday evening, called Monday morning and he resolved it right away! Even calling me back to double check and confirm fitment. Can't wait to install the new equipment!
Casey,
I am delighted to read that you enjoyed our service! Our goal is always to exceed our customers expectations, and it sounds like we did just that!
Thank you,
BB Wheels
Awesome to deal with.im not sure on delivery yet but I hope soon. I think 7 days is a little to long to wait though.
Leon,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Thank you,
BB Wheels
I "chatted" online with good results...questions were answered by "Nick". He didn't seem to be rushed and answered all questions. I later phoned and had good results although I can not recall the name of the person. He stated, when asked, "tires will be delivered 6-8 business days".
That was the Thursday afternoon before Memorial Day. I received the tires the Saturday before Memorial Day. That's not even 48 hours past our phone conversation. This may be the fastest delivery I have ever witnessed.
Michael,
Thank you so much for leaving such a lovely review! It was our absolute pleasure to assist you in bringing your custom design to life.
Thank you,
BB Wheels
Website is set up great, easy shopping experience. Waiting for my tires to show up. So far so good!
Paul,
We're happy to see that you had a 5-Star experience thanks for sharing.
Thank you,
BB Wheels
Ordering was easy...took my money fast... good price did not get the product yet but so far so good
Robert,
Amazing feedback. Thank you so much for giving us 5 stars!
Thank you,
BB Wheels
I had all my question's answered and found the order taker easy to talk too and understandable. I would buy from this company again. Many Thanks
John,
Thank you for the 5-star review! We’re here to serve you anytime.
Thank you,
BB Wheels
Easy order received tires in 3 days. Mounted and balanced. Love the Atturo tires 275/65/20 xt.
John,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word!
Thank you,
BB Wheels
Great help in helping me know what would work with wheels and tires on a rather difficult vehicle.
JW,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Easy and painless. Website easy to navigate. Had wide variety of choices
Raveta,
Amazing feedback. Thank you so much for giving us 5 stars!
Thank you,
BB Wheels
I had a very good experience with you guys keep up the good work
Michael,
The team is thrilled to receive such a great rating, thank you.
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Josh,
I would like to thank you for using our service, and your feedback is appreciated. Please come visit us again soon!
Thank you,
BB Wheels