From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
There website ask you for the male, model, and trim. Did all of that and still was given the wrong sized rims. Then they want more money to return and get the right size. H na FIX YOUR WEBSITE BB WHEELS!
This is my 1st experience with BB Wheels and I must say it was the easiest and smoothest transaction I ever made, and Nolan and others were very helpful will definitely recommend to others..
Norris,
Seeing your 5-star review made our day! Thank you so much.
Thank you,
BB Wheels
Great Customer service! Had ordered the wrong wheel size, took care of me less than 5 mins.
Also wheels shipped faster than I expected 10/10!
Jose,
Thank you for visiting, We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
Great company to work with very easy process with their financing they offer through pay tomorrow and affirm some prices could come down a little bit but definitely not terrible will continue to buy from them
Timothy,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Thank you,
BB Wheels
The ease of ordering form BB Wheels was great. The pricing was very good I'll be back to get tires for my truck. This order was a gift for my sons car. Now we wait for the items to arrive.
Ordered a set at around 6 am on 6-16, tires were delivered on 6-17 at 9 am. Obviously I'm probably closer than most to where they ship from but 2 states away in a little over 24 hours is awesome. Local shops can't even do that for me.
Austin,
It is because of customers like you that we continue to improve as a business! Please come see us again soon.
Thank you,
BB Wheels
BB Wheels has competitive prices (better than most), quick shipping with a website that is easy to navigate. My only regret is not finding it sooner.
Jacki,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thank you,
BB Wheels
Great price, and super fast shipping. Easy to use website.
Ryan,
Thank you so much for your business and feedback!
Thank you,
BB Wheels
I am so surprised with this purchase the tires had the best price I could find anywhere on the Internet they were delivered free. That's no cost to me. They were the tires I had hoped and expected to get that things couldn't have gone better. They got here in two days.
Helped me in several different aspect of making sure I got what I exactly needed
Barton,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Ordered Tuesday morning, arrived on my porch Wednesday morning. Customer service was quick to respond to questions. Great experience overall.
Cody,
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels
Great price on the tires ext. Found what I was looking fast shipping highly recommend for anyone looking for anything for there vehicle thanks
John,
Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels
Easy to get the tires ordered! Found them on a google search of the tire I wanted. They had the best price and delivered quick…around 2 days! Thanks again and will order from again!
Brad,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Friendly quick and reasonably priced. One day delivery for free.
Sean,
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels
Great website, and super easy process, no hassle, great looking products
Robert,
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Thank you,
BB Wheels
*Wheels have not arrived yet* The wheels I ordered are in an offset that would not fit an unmodified version of my car. Support held my order until they confirmed with me that I had intentionally ordered these specific wheels.
Tyler,
Thank you for letting us and the community know about your experience with us! We hope to see you again soon.
Thank you,
BB Wheels
Hello we really like the wheels that we ordered from BB WHEELS. They are a perfect fit for our 04 Yukon Denali. We ordered the regular lug nuts but decided we wanted the spike ones so we just ordered those.
Melissa,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Thank you,
BB Wheels
They came packaged real good and on time and the representative was a big help and he even called me back to make sure everything was good
Terry,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Thank you,
BB Wheels
I made contact regarding a wheel I desired for my classic car I'm restoring. Nolan assisted in determining wheel size and helped with tire sizing. Quote was provided immediately, and details were exactly as described. Smooth experience for sure
Nafeese,
Thank you for allowing us to be of help today, we greatly appreciate your positive feedback!
Thank you,
BB Wheels
Andy was friendly and knowledgeable. Ordered just what I need. Can't wait for the wheels to arrive.
Donald,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wayne,
Thank you for your feedback. We’re sorry to hear that you had a negative experience, and we appreciate you bringing it to our attention. We’re constantly striving to improve our service, so we’ll consider your customer feedback in our efforts to do so.
Thank you,
BB Wheels