business logo of BB Wheels

BB WheelsReviews 1,084

4.7

From the business

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.

Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.


How would you rate BB Wheels?
grey star
grey star
grey star
grey star
grey star

BB Wheels Reviews Summary

Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

Instant Feedback

7,524 reviews
Michigan
1 review
0 helpful votes
Follow Caleb C.
Unfollow Caleb C.
Send Message
Share Review
Report Review

Literally the cheapest option I could find, online or local, for the set of tires I bought. The order was processed/shipped quickly and arrived in new condition, as expected. They're a BBB accredited business, so there's an established track record to ease your mind that you're not sending your credit card purchase into the abyss, later cursed to deal with having the charge removed from your card. I will definitely be checking their site again prior to any future purchases. Thanks to the folks at BB Wheels for providing a flawless buying experience.

Date of experience: September 27, 2023
BB W. — BB Wheels Rep
over a year old

Caleb,
We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. We would be thrilled to have you back any time.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
Follow RYAN K.
Unfollow RYAN K.
Send Message
Share Review
Report Review

Great place to order parts
September 26, 2023

I made sure to ask questions in which the person I communicated with had to double check on the exact answer. He was able to confirm that the product fit properly. Was very helpful and made for a great experience. When I placed my order everything was shipped promptly with tracking info. Shipper delayed one item which wasn't an issue as it arrived the following day. Made for a great experience and will look to this company for future products.

Date of experience: September 26, 2023
BB W. — BB Wheels Rep
over a year old

Ryan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Oklahoma
1 review
0 helpful votes
Follow Drew W.
Unfollow Drew W.
Send Message
Share Review
Report Review

Loved it
September 25, 2023

Used the viewer to see what my model will look like with new wheels and loved it. Easy to find wheels for my car and shipping was fast and easy

Date of experience: September 25, 2023
BB W. — BB Wheels Rep
over a year old

Drew,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels

Ohio
1 review
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Send Message
Share Review
Report Review

First Time!
September 23, 2023

Found this site on an ad on duckduckgo when shopping for tires. Figured I'd at least check out the site, as I'd never heard of it. And what do ya know, they had the lowest pricing on the specific tires I was looking for compared to the 2 other sites I would normally buy from. The site was easy to navigate, and it had great filters for just browsing/fantasy shopping about tires and wheels I might want in the future. I really like how the three parts of the tire size are individuaply selectable in the filters, so I can see all performance tires that fit a certain wheel size, for example. It's really useful. Please don't get rid of the three independent filter options! I haven't received my tires yet so hopefully their shipping speed and customer service matches what I'd expect from my usual to-go tire shopping sites. If so, I think BB wheels will be my new regular.

Date of experience: September 23, 2023
BB W. — BB Wheels Rep
over a year old

Christopher,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word.
Thank you,
BB Wheels

Michigan
1 review
0 helpful votes
Follow Byron B.
Unfollow Byron B.
Send Message
Share Review
Report Review

Excellent Service
September 22, 2023

Went Some as glass, very excellent service and help.

Date of experience: September 22, 2023
BB W. — BB Wheels Rep
over a year old

Byron,
Thank you so much for taking the time to leave us a 5-star review.
Thank you,
BB Wheels

Arkansas
1 review
0 helpful votes
Follow Tyler N.
Unfollow Tyler N.
Send Message
Share Review
Report Review

Great pricing
September 20, 2023

Great pricing and fast processing. Ordered on Tuesday and supposed to be here Thursday the same week will update on quality. Only problem is order is not showing up under my account

Date of experience: September 20, 2023
BB W. — BB Wheels Rep
over a year old

Tyler,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels

Kentucky
1 review
0 helpful votes
Follow Christopher X.
Unfollow Christopher X.
Send Message
Share Review
Report Review

Was a pleasant experience
September 19, 2023

It was the easiest way to get what I needed and will be back for more

Date of experience: September 19, 2023
BB W. — BB Wheels Rep
over a year old

Christopher,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Thank you,
BB Wheels

Michigan
1 review
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Send Message
Share Review
Report Review

Great service
September 18, 2023

Super easy site to use, Really good deal super fast shipping will definitely use them again.

Date of experience: September 18, 2023
BB W. — BB Wheels Rep
over a year old

Bill,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Thank you,
BB Wheels

Missouri
1 review
0 helpful votes
Follow Rickey M.
Unfollow Rickey M.
Send Message
Share Review
Report Review

Big Pimpin
September 15, 2023

So far so good, when I receive the rims and put them together and install on the truck I will let you know the outcome.

Date of experience: September 15, 2023
BB W. — BB Wheels Rep
over a year old

Rickey,
Thank you for taking the time to share this positive rating!
Thank you,
BB Wheels

Utah
2 reviews
0 helpful votes
Follow CHRISTIAN S.
Unfollow CHRISTIAN S.
Send Message
Share Review
Report Review

New Set of Sneakers
September 12, 2023
Updated review

This is my 3rd purchase from BB Wheels, always top notch service! Keep up the good work, your folks are Awesomer!

Date of experience: September 12, 2023
BB W. — BB Wheels Rep
over a year old

Christian,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels


Simple & Easy
July 6, 2023
Previous review

Simple & Easy

Date of experience: July 6, 2023
North Carolina
2 reviews
0 helpful votes
Follow Sanya X.
Unfollow Sanya X.
Send Message
Share Review
Report Review

Superb Service!
September 11, 2023

Had a sale on the Run Flat tire I needed, ordered it and it was delivered Swiftly. Wow, awesome service!
Thank You!

Date of experience: September 11, 2023
BB W. — BB Wheels Rep
over a year old

Sanya,
We loved being of service to you and hope we can assist you again soon.
Thank you,
BB Wheels

Arizona
1 review
0 helpful votes
Follow Harry R.
Unfollow Harry R.
Send Message
Share Review
Report Review

Mini Tire for spare
September 6, 2023

I needed a new tire for my temp spare that went flat. Found just what I needed, proper size, good price. Entire process only took a few minutes. Very pleased.

Date of experience: September 6, 2023
BB W. — BB Wheels Rep
over a year old

Harry,
Thank you so much for your feedback! We’re happy to hear that you love our high quality products and that you had a good experience with us.
Thank you,
BB Wheels

Louisiana
1 review
0 helpful votes
Follow Troy R.
Unfollow Troy R.
Send Message
Share Review
Report Review

Excellent customer service
September 6, 2023

Answered all of my questions and seemed knowledgeable.

Date of experience: September 6, 2023
BB W. — BB Wheels Rep
over a year old

Troy,
Thank you for the great review! We can’t wait to have you back.
Thank you,
BB Wheels

Idaho
1 review
0 helpful votes
Follow Carl C.
Unfollow Carl C.
Send Message
Share Review
Report Review

New customer
September 6, 2023

I had some questions about the tires I wanted, so I called in for details. CS helped me in person and online to achieve success. Thanks again! Carl

Date of experience: September 6, 2023
BB W. — BB Wheels Rep
over a year old

Carl,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels

Kentucky
1 review
0 helpful votes
Follow Douglas Y.
Unfollow Douglas Y.
Send Message
Share Review
Report Review

Aftermarket wheels
September 3, 2023

Past delivery and put on my porch not throwing out by the road

Date of experience: September 3, 2023
BB W. — BB Wheels Rep
over a year old

Douglas,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels

Arkansas
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Send Message
Share Review
Report Review

I bought cooler tires 295/70/18 from bb wheels. I had them mounted and balanced and initially I thought the installer did a poor job on the mount and balance. I took it to another discount tire and they deemed the road force too high, like astronomically high. I got with Tanya from bb wheels and she stated the manufacturer wanted the read outs of the machine. I got pictures of the readout machine and emailed them. Tanya then stated the manufacturer said the reads are so high they believe the installed mounted them to the machine wrong. Fine, so I went to another discount tire and low and behold the same issue. Both discount tires deemed the tires defective. They had to add so much weights to try and balance them but it still left my truck wobbling. I sent the 2nd read outs back to Tanya from bb wheels. Bb wheels response was that the tires were defective and they would need to be sent back for warranty replacement at my cost! That's freight shipping! And bb wheels counselor guarantee that I would get my money back for the freight shipping! Freight shipping cost for 4 tires was over $1k! I emailed for a few days back and forth with bb wheels as this was just unacceptable but they would budge on the issue even though their website discusses defective items and giving a pre-paid shipping label for returns. They still wanted to say it was a warranty issue. The tires are defective! I even contacted their manufacturer, GTW, which was no help at all. I'm stuck with brand new $1800 tires that I can't afford to ship back or have on my truck that could mess up my suspension. Don't do business with bb wheels! Beware!

Date of experience: September 1, 2023
Arkansas
1 review
0 helpful votes
Follow Gifford J.
Unfollow Gifford J.
Send Message
Share Review
Report Review

Excellent Experience
August 31, 2023

Great service had to order lugnuts for my rims. Fast service and easy, will order again from them. Very professional too.

Date of experience: August 31, 2023
BB W. — BB Wheels Rep
over a year old

Gifford,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
Follow Ricardo Y.
Unfollow Ricardo Y.
Send Message
Share Review
Report Review

Great wheels
August 30, 2023

Fastest way to get your wheels. And very good quality

Date of experience: August 30, 2023
BB W. — BB Wheels Rep
over a year old

Ricardo,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels

New York
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Nice looking tires
August 30, 2023

Easy to use website, good price and fast delivery.
Thank You

Date of experience: August 30, 2023
BB W. — BB Wheels Rep
over a year old

Daniel,
Thank you for letting us and the community know about your fantastic experience with us!
Thank you,
BB Wheels

California
1 review
0 helpful votes
Follow Nathan E.
Unfollow Nathan E.
Send Message
Share Review
Report Review

Rims and tires
August 27, 2023

It was a fairly simple process...just ordered them yesterday we will see how long the shipping takes

Date of experience: August 27, 2023
BB W. — BB Wheels Rep
over a year old

Nathan,
We really appreciate you sharing your review of our service.
Thank you!
BB Wheels