BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Literally the cheapest option I could find, online or local, for the set of tires I bought. The order was processed/shipped quickly and arrived in new condition, as expected. They're a BBB accredited business, so there's an established track record to ease your mind that you're not sending your credit card purchase into the abyss, later cursed to deal with having the charge removed from your card. I will definitely be checking their site again prior to any future purchases. Thanks to the folks at BB Wheels for providing a flawless buying experience.
I made sure to ask questions in which the person I communicated with had to double check on the exact answer. He was able to confirm that the product fit properly. Was very helpful and made for a great experience. When I placed my order everything was shipped promptly with tracking info. Shipper delayed one item which wasn't an issue as it arrived the following day. Made for a great experience and will look to this company for future products.
Ryan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Used the viewer to see what my model will look like with new wheels and loved it. Easy to find wheels for my car and shipping was fast and easy
Drew,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels
Found this site on an ad on duckduckgo when shopping for tires. Figured I'd at least check out the site, as I'd never heard of it. And what do ya know, they had the lowest pricing on the specific tires I was looking for compared to the 2 other sites I would normally buy from. The site was easy to navigate, and it had great filters for just browsing/fantasy shopping about tires and wheels I might want in the future. I really like how the three parts of the tire size are individuaply selectable in the filters, so I can see all performance tires that fit a certain wheel size, for example. It's really useful. Please don't get rid of the three independent filter options! I haven't received my tires yet so hopefully their shipping speed and customer service matches what I'd expect from my usual to-go tire shopping sites. If so, I think BB wheels will be my new regular.
Christopher,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word.
Thank you,
BB Wheels
Went Some as glass, very excellent service and help.
Byron,
Thank you so much for taking the time to leave us a 5-star review.
Thank you,
BB Wheels
Great pricing and fast processing. Ordered on Tuesday and supposed to be here Thursday the same week will update on quality. Only problem is order is not showing up under my account
Tyler,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
It was the easiest way to get what I needed and will be back for more
Christopher,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Thank you,
BB Wheels
Super easy site to use, Really good deal super fast shipping will definitely use them again.
Bill,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Thank you,
BB Wheels
So far so good, when I receive the rims and put them together and install on the truck I will let you know the outcome.
Rickey,
Thank you for taking the time to share this positive rating!
Thank you,
BB Wheels
This is my 3rd purchase from BB Wheels, always top notch service! Keep up the good work, your folks are Awesomer!
Christian,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels
Had a sale on the Run Flat tire I needed, ordered it and it was delivered Swiftly. Wow, awesome service!
Thank You!
Sanya,
We loved being of service to you and hope we can assist you again soon.
Thank you,
BB Wheels
I needed a new tire for my temp spare that went flat. Found just what I needed, proper size, good price. Entire process only took a few minutes. Very pleased.
Harry,
Thank you so much for your feedback! We’re happy to hear that you love our high quality products and that you had a good experience with us.
Thank you,
BB Wheels
Answered all of my questions and seemed knowledgeable.
Troy,
Thank you for the great review! We can’t wait to have you back.
Thank you,
BB Wheels
I had some questions about the tires I wanted, so I called in for details. CS helped me in person and online to achieve success. Thanks again! Carl
Carl,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
Past delivery and put on my porch not throwing out by the road
Douglas,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels
I bought cooler tires 295/70/18 from bb wheels. I had them mounted and balanced and initially I thought the installer did a poor job on the mount and balance. I took it to another discount tire and they deemed the road force too high, like astronomically high. I got with Tanya from bb wheels and she stated the manufacturer wanted the read outs of the machine. I got pictures of the readout machine and emailed them. Tanya then stated the manufacturer said the reads are so high they believe the installed mounted them to the machine wrong. Fine, so I went to another discount tire and low and behold the same issue. Both discount tires deemed the tires defective. They had to add so much weights to try and balance them but it still left my truck wobbling. I sent the 2nd read outs back to Tanya from bb wheels. Bb wheels response was that the tires were defective and they would need to be sent back for warranty replacement at my cost! That's freight shipping! And bb wheels counselor guarantee that I would get my money back for the freight shipping! Freight shipping cost for 4 tires was over $1k! I emailed for a few days back and forth with bb wheels as this was just unacceptable but they would budge on the issue even though their website discusses defective items and giving a pre-paid shipping label for returns. They still wanted to say it was a warranty issue. The tires are defective! I even contacted their manufacturer, GTW, which was no help at all. I'm stuck with brand new $1800 tires that I can't afford to ship back or have on my truck that could mess up my suspension. Don't do business with bb wheels! Beware!
Great service had to order lugnuts for my rims. Fast service and easy, will order again from them. Very professional too.
Gifford,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Fastest way to get your wheels. And very good quality
Ricardo,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
Easy to use website, good price and fast delivery.
Thank You
Daniel,
Thank you for letting us and the community know about your fantastic experience with us!
Thank you,
BB Wheels
It was a fairly simple process...just ordered them yesterday we will see how long the shipping takes
Nathan,
We really appreciate you sharing your review of our service.
Thank you!
BB Wheels
Answer: They are the REAL DEAL! Actually bought a set of tires for my Hummer from BB to replace Goodyear Duratracs 10plys that failed in the first month. The replacement tires that I bought were made in America (Federal 10plys) and they hv survived punishment that the Duratracs at 250.00 each couldn't handle. I still have the tires on today and they preform incredibly. Its been 2.5 years.
Answer: Very easy to get in touch with. I've called twice and got someone quick each time. Not only did they answer my questions but was quick to fix the issue. And you get to talk to a real person that can speak English. Very pleased with the experience I had.
Answer: The tires I got are the real deal. Fuel A/T off road 10 ply Can't wait to get them put on. Just got them today (5-21-21). Will send photos of my ride when I get the wheels and tires on
Caleb,
We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. We would be thrilled to have you back any time.
Thank you,
BB Wheels