• Welcome To Baylor Scott & White Health

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Overview

Welcome To Baylor Scott & White Health has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Welcome To Baylor Scott & White Health ranks 480th among Health Information sites.

How would you rate Welcome To Baylor Scott & White Health?
Top Critical Review

“BSW 425 University Round Rock -- unethical, terrible communications and long, unnecessary delays”

Mary M.
8/22/22

Transferred endocrinology care for pre-diabetes and osteoporosis to Dr Shema Ahmad.at BSW, Round Rock, TX. Had been taking Prolia at the Paragon Center in Austin for several years and needed to schedule the bi-annual shot. It took the two nurses responding to my request over a month to get an order from Ahmad. First, they couldn't find the CPL blood test from 5 months ago, then they needed a Basic Metabolic Panel (but they failed to request the A1C), then it took 4 days for them to find the results of the 2nd CPL test and they wanted me to upload into my record. Then they lied and said that I "Could ONLY have the Prolia shot administered at the BSW facility," but what they wrote in my chart was that the doctor ordered it at BSW after I said repeatedly that I wanted the injection at Paragon. Prolia is standard care for osteoporosis. Why is this difficult? Do the nurses receive a bonus for internal referrals, or is it just too much trouble to upload results from outside their system? It is unethical for BSW to insist that tests must be done ONLY at their facility. This is after they twice cancelled my cancelled my appointments with Ahmad, and I waited six months each time for a new appointment. Ahmad seems good but dealing with BSW is frustrating. And just getting onto BSW MyChart is a pain-- same username and password work on my phone but not on my computer. This review is looking pretty epic! Nice!

Reviews (2)

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Thumbnail of user marym5951
1 review
0 helpful votes
August 22nd, 2022

Transferred endocrinology care for pre-diabetes and osteoporosis to Dr Shema Ahmad.at BSW, Round Rock, TX. Had been taking Prolia at the Paragon Center in Austin for several years and needed to schedule the bi-annual shot. It took the two nurses responding to my request over a month to get an order from Ahmad. First, they couldn't find the CPL blood test from 5 months ago, then they needed a Basic Metabolic Panel (but they failed to request the A1C), then it took 4 days for them to find the results of the 2nd CPL test and they wanted me to upload into my record. Then they lied and said that I "Could ONLY have the Prolia shot administered at the BSW facility," but what they wrote in my chart was that the doctor ordered it at BSW after I said repeatedly that I wanted the injection at Paragon. Prolia is standard care for osteoporosis. Why is this difficult? Do the nurses receive a bonus for internal referrals, or is it just too much trouble to upload results from outside their system? It is unethical for BSW to insist that tests must be done ONLY at their facility.

This is after they twice cancelled my cancelled my appointments with Ahmad, and I waited six months each time for a new appointment. Ahmad seems good but dealing with BSW is frustrating. And just getting onto BSW MyChart is a pain-- same username and password work on my phone but not on my computer.

This review is looking pretty epic! Nice!

Thumbnail of user timr73
11 reviews
590 helpful votes
January 4th, 2018

There are some very good people that work there that are open minded, kind hearted and do amazing work. I thought that Miss B who is a manager in one of the nearby buildings, There were two men who are in materials and a male nurse that were just awesome people. They were very kind to me. Also, I like the diversity that the Baylor at Gaston has. Also, the food and parties on the lawn at different parts of the year was great and fun.
But there is a dark and may I say a sinister corner at this great hospital that needs to be addressed.
I worked there in supply chain at the Jane and Jack Heart place. If you work there make sure that you don't tell them that your gay, transgender or intersex. There is a white woman in her sixties with long brown hair who is a manager. I will call her KT. KT believes that all things concerning sexuality are black and white and science will never trump a certain sacred popular book, despite over a decade of tested proof from America and 20 different countries like Sweden and the UK. And she is allowed to talk about her religious narrow minded views at work with no consequences. I'm so glad I'm not there, I don't have to hear her talk about how some people are going to hell.
I have no plans to do anything about my time there in the future, for this is the past and my life is going very well now. But I have told my experiences of working at Baylor to various gay, transgender and lesbian groups in the DFW area about KT.
But you know, it's not if your are going to be sued one day, it's only a matter of time has to when it will happen. All you need is a person with a recorder, who is a hot head. Good luck folks.

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