Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I needed scaffolding at very short notice to repair my flue on the second floor of a four storey house. I tried locally but they were unable to meet my time frame. Approved Scaffolding were able to meet my requirements, they were very competitive, in fact they were 50 per cent cheaper than local companies. They were professional from start to finish and I am happy to recommend them.
Not worth the money topped up with the starter pack said it was 51 pounds for first time, didn't give me the discount phone and they just blamed on vat asked for a refund told me no they don't give money back. Just be careful with this as they are only out to grab money didn't help me at all. Would of given 0stars if I could
Hi Sam,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
W RAY roofing based in Dunstable were hired to replace a new roof on my house as I had no felt under my roof and it use to leak leading to damage to ceilings in my house. They done a new roof for is very happy with new roof. The men cleaned up and took all rubbish with them. We are very happy with new roof reason able price and didn't take a penny till whole job was done. 25 Yr guarantee on roof with a certificate of work done. Would definitely recommend any work on roof repairs or new roof.
Hi there,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
I was looking for a male counselor/therapist preferably. BARK came across my search. I had never heard of BARK. I connected with Steven Herbert and liked his energy immediately! We hired him to help through some marital issues and to enhance our communication skills. He has been awesome! His Spirit is very gentle. He has a lot of wisdom, he is wise and inspirational. He gets right to the heart of the issues at hand, so with that, there's not a lot of wasted time. He has great suggestions, ideas and advice to work with. He has helped us tremendously! If you are willing to do the work, I would highly recommend him.
Hi there Carla,
Thank you for your review,
It's great to hear that we could help with your search.
Kind regards,
The Bark Team
Within 15 minutes of logging the requirement, Eco Tree Service were in touch. We were then able to clarify and discuss the requirements via photos, text messages, phone & WhatsApp.
In the end I went with an alternative service provider with a cheaper offer - but Eco were otherwise impressive.
Hi there Tim,
Thanks for your review,
It's great to hear that we could connect you with Eco Tree Services.
Kind regards,
The Bark Team
My laptop had developed a fault and I need an expert to repair it. Posted my problem on Bark and within a few minutes received approaches from two companies. I chose PCMac Specialists who fixed the problem at a good price with free delivery and collection. Excellent service! Thanks.
Hi there Elaine,
Thanks for your review.
We're glad to hear that we could help connect you with this laptop repair company.
Kind regards,
The Bark Team
Charlie contacted me within an hour of my logging the request. We exchanged a photo of the work required and he provided a verbal estimate. Charlie attended my property the next day and completed my gutter repair within half an hour. He charged me in line with his estimate. It has since rained very heavily and my issue has been resolved. Excellent work from this young man. Highly recommended. I am a private homeowner.
Hi there Charlie,
Thank you for your review.
We’re very glad to hear that we could help connect you with CK Roofing Services.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Never signed up to this company just started getting leads emailed to me.
Being in weddings and events I get leads for events in a weeks time for 200 people, this is highly unlikely in this industry and anyone that needed anything that late notice would be calling around frantically.
Today I got a lead for an "event" that happened two days ago.
The leads do not match the industry in my area.
I think this website is a scam!
Hi there Vanessa,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
After 3 visits there was more improvement than the doctors had made over the last 15 years, due to epilepsy My daughter has not been able to go out without having panic attacks she now has a cd which she can listen too any time Helping her to deal with her problem giving her the tools to improve her life
Hi there Sheila,
Thanks for your review,
We're very glad to hear that we could connect you with a therapist who could help.
Kind regards,
The Bark Team
I have gotten many scam requests and Bark refunded some credits but not others. Bark is not a well-designed system and not worth the time and money.
The wording is the same as many scams I have received. Sample text to watch out for "i have this little business which i wish to be larger it's located in the state and the company is based on importing/exporting of smaller products within the automotive niche like parts and tools. So..."
Hi Ari,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
We burned through $79 worth of credits without a single response. When we asked about the refund they promised... they gave me back all the credits I had used. Oh great they didn't work the first time I'm sure they will work so much better the second time... stay FAR away!
Hi Bill,
We're sorry that you did not have success with us.
Our Credit Back Guarantee is not the offer of a monetary refund and this is stipulated in purchase.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team
There will be more complaints on this matter, because the person who is proudly advertising this link, has hundreds of Google accounts, known by some interesting ridiculous names. You don't need to be smart to figure this is a scam, just review all of the social comments on the Google network.
I have really very bed experience with bark. I purchase almost 10 leads from. Most of the leads are fake. As a lead provider portals they offer same lead to more then one person and there is no much difference between freelancing website and bark.
They give the surity to refund the credits but after so many time drop email to support and inform him about lead situation and ask to back the credit but nothing happened.
Lead portals does not work like bark if yoi are charging high money to provide leads you cannot offer same lead to another person
Hi there Gaurav,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I'm a software developer. I run a small company. Don't get leads from this website. The leads are garbage. The "leads" are just regular people who have no idea how much software development services cost. The website doesn't ask the leads for budgets and doesn't give you any information about who is posting the project before you purchase the lead. 100% of leads from Bark.com have been people who have zero funding for a idea they thought of late at night.
Hi Maz,
We're sorry to hear that you have not had a positive experience using our site.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do allow all customers to add additional details to their requests and inform them that professionals pay to use our service. We advise all professionals to respond to the best filled-out leads in order to ensure they are dealing with the most convertible leads.
We would be happy to give you some extra hints and tips for the best way to use the platform. If you would like any more information, please email us at team@bark.com.
Kind regards
The Bark Team
I used Bark to find a land surveyor for a boundary wall issue. Slightly disappointed that only one surveyor responded (we normally like to get three quotes) but that's not necessarily a bad reflection on Bark.
Hi there Keith,
Thanks for your review,
We're glad to hear that we could connect you with a professional who could help.
We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available.
Kind regards,
The Bark Team
Very quick find all tutors for my daughter. I like I can choose if same tutor was unlikely. Quick communication. Excellent service. Thanks you for your job.😊😉
Hi Viktorija,
Thanks for your review.
It's great to hear that we could help connect you with professionals through the platform.
Kind regards,
The Bark Team
The website was quick efficient and simple to use. Companies offered quotes quickly and I accepted quote from Blue Gecko who was professional. Knew I had bark there if I had any issues. Very happy customer
Hi there Shahida,
Thanks for your review,
It's great to hear that we could connect you with companies who could help with your service needs.
Kind regards,
The Bark Team
If you're doing marketing, having to pay someone for unverified leads is an legitimately poor idea. Good marketing may cost money, but it draws relevant consumers to you. If you're chasing customers on a site like Bark.com, then your advertising and marketing campaigns aren't working for you. In addition to being the literal reverse of how you should get customers, this is a time-suck. Don't spend time and money inefficiently reaching out to unverified leads. Instead, market yourself effectively and draw consumers to you.
Hi Alex,
We're sorry to hear that you have not had a positive experience using our site. We have tried to contact you to help but you have not responded to our resolution.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. Our prices are also representative of our offering and 1 in 5 conversion rate across the board.
We would be happy to help you make the most of our platform and achieve a return on investment with us, please email us at team@bark.com.
Kind regards,
The Bark Team
I had a leaking roof and advertised for someone to take a look. A number of companies expressed an interest so I selected the first responder and within a couple of hours they came round to assess the requirement and then came back the next day to fix it. I am not a qualified roofer but the work looks good and assuming they have done the job properly I would thoroughly recommend them. The company were extremely polite and took the time to explain what they were doing. The price quoted was the price charged even though a few extra tiles were required and I think the work took a little bit longer than expected.
Hi Ian,
Thanks for your review,
We're so glad to hear that we could connect you with a great professional.
Kind regards,
The Bark Team
Just had our tree removed by Nick and Paul. They did a great job. Extremely pleased. Left everything clean and tidy. We'll definitely recommend them to family, neighbors and friends. Very professional. They responded very quickly to our enquiry and visited the site prior to removal. Job well done and fantastic value too.
Hi there Jacqueline,
Thanks for your review,
It's great to hear that we could connect you with this great company.
If you would also like to leave Nick and Paul a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Jannet,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team