Overview
Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Came on to search for councilling services, I was given lots of options and found exactly who we were looking for. Contact was easy and clear, I only wish there had been an "accept offer" button rather than "close" as it took me a while to figure out how to complete my process. Anyway, 10/10 would recommend!
I love my new kitchen update and would recommend this company 100%
Bob was great he sorted the measurements and order and helped me with ideas and Malcolm the fitter did a brilliant job and had the patience of a saint!
It was the first quote I had as the price and materials I was shown were perfect for me.
It took a couple more days to complete than was stated, but considering the weather and COVID situation that was to be expected.
Malcolm arrived on time every morning and stayed until he had achieved what he wanted done that day, he was polite and courteous at all times.
Every scrap of the old kitchen and rubbish was taken away at the end of the job!
Thank you Bob and Malcolm from one very satisfied customer
Hi there Carole,
Thank you for your review,
We're very glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
They breached their agreement by not offering proper contact details for the lead. I paid for business contacts, yet most leads have personal emails and if you do reach out via phone or email, its crickets. They refused to refund my money although I received ZERO services in return. Stay as far away as possible. I'm also reporting them to the BBB and any other review site possible to ensure they don't deceive others by their business practices.
Hi Jason,
We're sorry to hear that you did not have a positive experience using our site.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team
If you cant afford £300.00 on leads, then you probably are a very small business and shouldn't be using anything other than cold calling or rely in word of mouth.
It works if you know how to use it. I have had 8 leads convert into £4000. 00 recurring monthly revenue.It has it's flaws, as does any form of lead generating but you need to be selective and patient.
Thanks Robert - that's great to hear. We'd love to know what would get us that 5th star on your review so please feel free to feed back to the Support team, who will pass your comments on and help us improve the platform.
We have a range of pack sizes available, so for some industries, it may be £300 to get started, but for others, it will be much cheaper. We generally sell a package of c. 10 responses, based on the categories chosen at signup so new users can get a feel for the platform.
I have tried Bark.com and have been left disappointed and out of pocket. I had a technical difficulty with my account at Bark.com and have had the unfortunate experience of having to communicate with Ms Kim at Bark.Com, she was extremely rude to me. Extremely aggressive behaviour, does not listen and talks over the top of you the whole time. When I asked a question from her, she just kept saying that she is unable to assist and I should refer to their website for more information and hung up the phone. I would never deal with this agency.
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Paid for a load of credits. Noticed we weren't getting any replies, then did some more research to find that the Numbers/email address' weren't even valid.
Seems that either leads are not verified or worse they are being made up. Not sure which.
Hi Sam,
We're sorry to hear that you have had issues with some leads.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at team@bark.com and we'd be happy to help.
Kind regards,
The Bark Team
I literally waited until the last day to try to find someone to do my tax return - I thought I would definitely be late this year but luckily I stumbled on Bark.- Great site with lots of very efficient professionals willing to help at the very last minute - Life saver! I was actually on time this year! Wow... will definitely use it again!
Hi there Sherry,
Thank you for your review,
It's great to hear that we could help!
Kind regards,
The Bark Team
We got the "opportunity" to try whether their system works for us offering a cleaning service.
So they let someone contacting us and we responded. The person needed a clean in a couple of days. But that's where it ended because we should've paid to continue. I mean, what? Actually, we couldn't see whether or not this thing works.
Of course, they would justify everything in an overbearing tone. Screw these morons. Avoid. You've been warned.
Hi Tibor,
We did try to help resolve the issues you had encountered but we did not hear back from you.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We are an online marketing platform and not an agency, so our role is to provide businesses with the contact details of leads and we charge accordingly for this.
We generally have a 1 in 5 conversion rate and we are confident we can help you achieve the same. Please email us at team@bark.com for more information.
Kind regards,
The Bark Team
Bark was recommended to me by a friend who had used the system with some success. My experience was completely different.
The leads aren't actually potential quality customers looking for my services they are all people just thinking about it and I'm paying for it. I spent quite a bit of money with bark And never got a single contract. As a start up business I could've put that money to better use. Bark did call me and tried to sell me another package which guaranteed me leads but After spending £250 and receiving nothing I won't be using them again.
Hi there Alison,
We're sorry to hear that you have not had success on our platform.
We are an open public platform that people find as a result of Google search. As such we strongly advise professionals to utilise our Filter Questions feature to connect you with people who have given the most specific answers for you. Please do email us at team@bark.com and we'd be happy to help.
Kind regards,
The Bark Team
About 20 supposedly genuine leads are posted every day in my industry, about 1 in 10 I believe are actual real people.
The locations and dial codes don't even match up half the time, the names are random and when you try to call them it's rare anyone answers, I know other traders whove had the same experience, can't believe they're allowed to get away with it.
If you're a genuine trader looking to increase business avoid these, they take your money and you get fake leads.
Professional, polite, punctual and personable! Very pleasant change as I'm disabled and a woman so an awful lot workmen add another £100 to their bill :( He fitted and mended a huge amount of things and if I hadn't got the right stuff he drove me to get them. Would highly recommend him without a second's thought.
Hi there Emma
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
... You can't remove your credit card info unless you call in. Shady business tactics. They did give me a refund when I called in after they charged me an extra $107 due to their "auto top up" option set to On automatically. Perfect site for /r/$#*!design
Hi there Dustin,
We're sorry to hear that you had issues utilising our Auto Top Up feature.
When purchasing packs of credits there is a tick box visible under Buy Now that allows you to turn off our Auto Top Up function on purchase. You can also turn this off/on in the My Credits section of the account at any time.
We created this function so that our professionals never miss a lead they are interested in. This is also why professionals can store their card details on their account. We can of course delete these at any time when requested. Please email us at team@bark.com if we can help.
Kind regards,
The Bark Team
Awful patronising customer services. All leads I bought are fake. They offer a get hired guarantee but never give you your money back. The get hired guarantee only lasts once and if none of their leads answer the call that's it you are stuffed. Lost loads of money. They even admit that their leads are old/bogus but that doesn't seem to bother them. Please please please don't use this service.
The only response I got was that "we have been around for 6 years so it can't be that bad" - Lots of scam artist have a long career. This is one of the best scams I've seen in a long while. I'm sure they will still be scamming 6 years from now.
Hi William,
We are sorry that you were not aware how our starter pack worked and have not had a positive experience of our site.
Our starter packs come with Get Hired Guarantees which means we can give the entire starter pack of credits back one more time for free rather than a monetary refund. This is stipulated on the pack at purchase. We do this to try and ensure that our professionals have the best chance of getting a return on investment.
We do not have fake leads and all leads are processed through a screening process. If any issues are found with the contact details after this point that can be verified, we will always return the credits for those leads.
We would be happy to offer any further help, should you wish to contact us at team@bark.com.
Kind regards,
The Bark Team
Has the potential to be a great service for traders. However greed on Bark's side not vetting leads means 99% of the time jobs are fake or lead to nothing.
Will be expensive, if only they proper worked with traders but they have made their position clear and will continue to rip off traders.
Don't use! Unverified leads at your expense!
Just dissaointing.
Hi Rob,
I'm sorry to hear about your experience with Bark so far.
Policing leads can be very difficult due to the sheer volume of leads we receive, so we do rely on a system to vet them. Unfortunately, this isn't flawless some leads do slip through the cracks, our team is always on hand to talk through issues with leads and in rare situations where the information provided by the customers is incorrect, we have you covered and will issue credits back inline with our policy.
It can certainly be frustrating when customers don't choose you to carry out the work or alternatively don't respond to you and this does happen from time to time as you are competing with others. Our job as a lead generation platform is to provide you with the means to contact the customers but ultimately the customers are in control of who they engage with or hire. Our team do have some great tips to help though and are there to help, so certainly use them. After all, we want you to succeed, so you continue to use us.
We have 100's of traders on Bark that rely on Bark to secure business.
If your interested in giving us another chance, give the team a call or email: Team@bark.com.
Dealing with Harry has been a pleasure. Courteous, informative and advice given freely. Arrival prompt and at each step kept abreast of progress. Waste removed and garden tidied of remaining debris. Wouldn't hesitate to use again.
Hi there Verona,
Thanks for your review,
We're glad to hear that we could help connect you with Harry.
Kind regards,
The Bark Team
I used Hilton Canon Communications for CCTV fitting and installation. Issac came and saw us last week to show us the product. Fitted this morning. Very nice man, professional, polite and explained everything. 1 happy customer
Hi there Sue,
Thank you for your review,
We're glad that we could connect you with Hilton Canon Communication.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
James & his team from 'York style home improvement' replaced a total of 11 fence panels.
Good price & super quick, despite some tricky bits like the tree roots & the ivy.
About the only issue was communications, there was delay while some of the panels were pressure treated, over a weekend, so we weren't sure what was happening, but then they turned mid-afternoon on Monday & 4 hours later, job done.
Hi there Jim,
Thanks for your review,
We're glad to hear that we could connect you with this great company and that all issues could be resolved.
Kind regards,
The Bark Team
I put my request on at 7.30 am and by 8 o'clock I had an offer. 2 days later we had a site visit and arrangement made. This week the first start was made despite the weather. Excellent job, very grateful to Bark for finding me Alwaysthere.
Hi there Ann,
Thank you so much for your review,
We're glad to hear that we could help connect you with professionals so quickly.
Kind regards,
The Bark Team
Got a very nice cleaning company FMV Cleaning Service through Bark.Com. They're very friendly, communicative, helpful and did an excellent job. Any queries I had were addressed with accuracy. Even I was not charged for extra cleaning which was due to some confusion on my part.
Hi there Priti,
Thanks for your review,
It's great to hear that we could connect you with a friendly cleaning company who could help with your needs.
Kind regards,
The Bark Team
The minute I opened my business and hung up my digital shingle, I started getting messages from Bark.com. I never signed up, and Gmail (appropriately) filtered the messages as spam right from the get-go. I'm not foolish enough to move forward and pay actual money for the chance someone might want to use my services. There are far better ways to drive traffic and sales. Stay far, far away.
Hi Karen,
We're sorry to hear that you did not try our platform.
Our marketing team reaches out to new professionals when we have more demand for certain service areas that we can meet.
Please email us at team@bark.com and we'd be happy to provide you with more information.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hannah,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through Bark.com.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team