Bark

90% of the time the leads that pop up in your feed are fake. And at least in my area there's very little leads to go around so when you see a few in there It does encourage you to top up on your credits only to find out that 90% of them are fake and when you talk to customer service regarding the fake leads they will only issue you with more credits that could sit there unused for more than six months they will not issue any cash refunds because they know their website is trash and refuse to do better screening. Customer service is extremely rude and unprofessional.

My husband and I contacted bark as we needed to make our will. We were contacted by Ian Nuttall who explained his occupation as a para legal. Ian talked us through the process step by step in a manner that was easy for us to understand. He explained clearly what our options were and gave excellent advice on how we could ensure that our children would receive maximum benefit from our hard earned assets when we are no longer here. We were very impressed with Ian's professionalism which was delivered with just the right amount of humour which we really appreciated. We highly recommend Ian and the bark team for making the daunting thought of making a will feel like a walk in the park!

I am not impressed with Bark's customer return policy. They tell you they refund the credits if the information is incorrect. I managed to get this back once but for customers who don't answer the phone for which there are LOADS, despite them supposedly wanting me to contact them, they won't refund. I think they need to check their leads properly as businesses will lose faith in them! How is it possible for me to ring someone 30 mins after they asked me to contact them and their phone is switched off for seven days? If that isn't a fake or scam number then I don't know what is!

Waste of money and time. They trick you by having one of the leads book a job. In my case it was photography for a wedding and a short 5 minute video. Both parties committed to the work, then one kept making excuses and changes the date until they finally said they were going to do the video in another state. The wedding gig fell through when the bride said the sisters forbid the groom from marrying her. And this was after 3 months and one month before the required deposit. I stop paying for leads after I got the first two to make sure they would follow through. Good thing I didn't take the bait and pay a lot more fake leads.

We tried bark hoping that they have good quality clients. We did not even get responses from the potential customers here. It seems like it is the race to the bottom, the cheapest offer will get the project. How is this different than freelancing websites? ratedpeople.com and such sites? Why would we pay for subscription when we don't even get a single response?

Most customers just post a job with vague requirements. They don't even know what they are looking for

The entire experience was very good and delivered a high number of relevant responses very quickly, the follow up from the respondents was also very efficient and professional in each case and we were able to make a selection.

I tried another high-profile trade finding website for the same requirement and got no responses whatsoever which made my experience with Bark.com all the more pleasing.

Would use again and recommend to others.

Don't waste your time. We submitted to 6 different people and not one knew what we were talking about. What a complete waste of time and money. I suspect if someone is real on this service, they will want to spend $250 for a 40 page website. So disappointed.

On 6 Jun 2023, my account (*******@coldblud.com) was suddenly deleted by an employee named Mart*n without prior notice, causing a loss of my funds and purchased leads. This has greatly hindered my business. Seeking clarification, I called Bark.com's customer service the same day. To my dismay, a male representative was rude and hung up on me without listening to my concerns.

This entire experience has made me question Bark.com's reliability and professionalism. I urge Bark.com to investigate Mart*n's actions and the customer service representative's behavior. It's vital for my account to be reinstated, and for my lost funds and leads to be restored. I hope Bark.com values its customers enough to address this swiftly and ensure a satisfactory resolution.