Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I have bought six leads from Bark. My return has been nothing. I can't even get a return phone call. Every leads ends up with leaving a voice mail or text message. I have had a few text back in the beginning but somewhere through the process the leads stop responding. I can't even get a "I'm sorry, we decided to go with someone else." One lead ended up with a disconnected phone number. I contacted Bark and their responses was "Sorry, we can't verify that the number is not working." What ever that means. I highly recommend staying away from this platform.
Bark is a scam! I purchased their product mostly as they guaranteed a refund, if no customer purchased or was ‘hired'. But at the end of the period (with no customers) they refused to give the refund. Then said oh no we only give you back credits in our system to try more leads.
They give nothing ‘BACK' to the customer.
Their advertising is total misleading and unethical (see photo).
The leads they send you are fake and are not real customers.
Do not waste your money like I did.
The company is a total scam.
Hi there Tracey,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
This company steal money through fraudulent sales claims. They sell you on the basis that leads are given to 2-5 companies but you can clearly see leads that can have 9 or more companies following up leads.
This can be roughly £25 a pop per lead. This is a fraud, I cannot explain any other way.
Hi Bob,
We're very sorry to hear that you have found an issue with our system.
The system is meant to cap responses at 5, but during it's first launch there were some glitches. This has now been fixed.
Please email us at team@bark.com if you have any questions or require support with your account.
Kind regards,
The Bark Team
The company is miserable. They just want to charge you high amount without providing any services. I was given a discount of 30% by Miss Deeksha on phone even after I requested so much to her to provide me 50% discount. But she said that 30% is the best she could give. In the meantime, I received a message for 50% discount link. I subsequently questioned bark executive why I had been charged higher amount and to refund the excess amount. But he refused to help me out.
Update:
After conversation with manager of Bark, we were able to come to a compromise and sorted out the issues. No issues anymore.
Hi Rupansh,
We reached out to you to help resolve your issues, and it seems that these have now been resolved.
As such, we would appreciate it if you could update your review to reflect this.
Kind regards,
The Bark Team
We used Bark to hire a DJ, Sammy Franklyn. He turned out to be a fraud, took our money, and did not provide us with a service. Bark does not vet the professionals on their platform, nor do they take any responsibility or provide us with information about the fraudster so that we can take him to court. You would be better off just doing a Google search and hiring than using the Bark platform.
Hi Julie,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I have used Bark now as a way to get leads and it has officially wasted over $300. I have not received 1 valid lead and when I request credits they are not accommodating. They ask for proof which is not always available because we spoke on the phone.
The "leads" are people looking for work and the amount to but the lead is very expensive.
It is a complete waste of money so learn from me and do not use!
Hi Deidre,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
As a lead generation company this service is horrible! You loose credits on leads even if they don't respond or contact you back. Attempting to get a refund or a credit is a joke. Honestly the worst experience I have ever had! I truly will not use this service again. Be forewarned! Don't waste your money! The leads they provide are either fake or didn't really request to be contacted.
Hi Lamont,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Bark is just useless. Both for sellers and Buyers. They just take your money and only give you poor quality leads. Their customer support team is unpleasant and very rude. Strictly avoid bark. They hung up on me multiple times when I requested a refund as their website says guaranteed hire. Strictly avoid if you wanna save money..
Hi there Chai,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Gage did an exceptional painting job at my house, would highly recommend his services. He was punctual and very pleasant and I was completely satisfied. Have already sent all of my friends his contact information.
Hi Diane,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Using Bark for a security business is an absolute fraud and waste of money. From my experience Bark takes not responsibility for what clients puts up. They don't properly screen the jobs and the paid user has to waste time chasing up leads that dont exist. Bark puts up 5 professional takers on a job knowing full well the first two would have a better change of getting the job. This was said to me by Bark themselves. They don't verify land lines and after purchasing the lead, you call the number and it rings out or its disconnected. You pay a huge amount for credits and the lead never gets back to you AT ALL!. My last lead texted me back for a job that involves illegal and cash work. No one monitors or scrutinise there activities and you are left paying a huge amount of money for no service! STAY AWAY FROM BARK!
Hi Joe,
We reached out to you to help resolve your issues, and it seems that these have now been resolved.
As such, we would appreciate it if you could update your review to reflect this.
Kind regards,
The Bark Team
Just as DJ Anthony promised on the phone, we had a blast at our son's HS graduation celebration with family and friends! God bless DJ Anthony and his children! They really do prepare and do a wonderful job!
Hi Sandra,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Never used Bark before and found via google. Very easy to navigate and easy to use the site. A number of replies to my building wall request came in quickly. Very pleased with Lenny who visited the site for inspection and provided quote on the same day. Work now completed and to the highest of standards. Great service which I will use again and highly recommend Lenny and his colleague for their building skills. Exceptional.
Hi there Rosemary,
Thanks for your review,
We're very glad to hear that you have found our platform so useful for your service needs.
Kind regards,
The Bark Team
Artificial turf laid beautifully. I had researched the required components for a good foundation for the grass and the representatives from the company, Tom and Alex, knew exactly what was best without prompting. The end result confirmed my positive assessment of them.
Hi there,
Thank you for your review,
We're very glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Bark is a waste of money. The market is full of people who are only after a cheap deal without understanding the process and work that goes behind the jobs. There are many people that will gladly take their little money and not provide a proper service. Most the leads from Bark are fake. I would not recommend bark to anyone looking to improve their business unless they offer subordinate services at cheap prices
Hi there Deniz,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Debra contacted to me within an hour and organised a clean for the next day. She was very professional, hard working and did an excellent job. Would highly recommend Debra's cleaning services Helston area.
Hi there Maggie,
Thanks for you review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
It's patently obvious to our organisation, more so, after running countless checks, that Bark are actively involved in running scam project requests.
It's amazing how many people we've contacted via bark who have no idea their telephone number is on the website, and have certainly not even requested work.
It's our intention to submit evidence as we initiate legal proceedings against them.
Hi Lawrence,
We're sorry to hear that you have not had a positive experience using our site however we strongly refute your claims against our company.
We have tried to contact you to help but you have not responded to our resolution.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. Our prices are also representative of our offering and 1 in 5 conversion rate across the board. We also work hard to continually improve our screening system and have recently added more questions to customer forms as well as text verification.
We would be happy to help you make the most of our platform and achieve a return on investment with us, please email us at team@bark.com.
Kind regards,
The Bark Team
Had three estimates to have our drive repaired and cleaned. We selected a company named drive clean because of the results Phil believed he could achieve They did not disappoint. An excellent efficient service at a reasonable price
Hi there Keith,
Thanks for your review,
We're so glad to hear that we could connect you with this professional.
Kind regards,
The Bark Team
Total waste of money. It's easy to spend down your credits on leads you think are actually worth contacting or answering. I spent over 200 bucks in a week.
Leads must be fake. I had a few contact me first. When I responded, the message read, "thanks but no thank you ". As if they never contacted me with interest.
Hi there Winnie,
We're sorry to hear that you have not had success on our platform, however we refute any claims that our leads are "fake".
All leads are screened via an automated screening process and we return credits for any leads found to have incorrect information that are reported to us within a 2 week period. Please email us at team@bark.com should you wish to report any leads.
We generally find that responding to detailed leads quickly is the best way to use our platform - please email us should you like more hints and tips for using the platform.
Kind regards,
The Bark Team
I joined spending almost a Thousand Rand in South Africa.
I have found that hundreds of requests come through my email but it seems to be bot generated.
When you buy the clients, you can't reach them and lose your credits.
Hi there Ronnie,
We're sorry to hear that you have not had a positive experience so far.
We did reach out to try and help but we did not receive a response.
Please email us at team@bark.com and we'll be happy to see if we can help increase your conversion with us.
Kind regards,
The Bark Team
Hired 3 "professionals "
None did a good job. 1 ghosted me for $850 I'm going through my credit card to get my $$ back.
One was unscrupulous over charged me big time for $600 should have been maybe $100.
One never returned my texts.
I asked bark if they vet any professionals that work for them.
They answered no!
All about money!
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Freddy,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team