Overview
Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I had about 3 professionals calling me with in-depth knowledge on the subject. Matter
Hi Yaw,
Thank you for your feedback! We're glad to hear that you connected with knowledgeable professionals who could assist you. We appreciate you using Bark!
Best,
The Bark Team
Very poor uptake. Clients seem to think tutoring should be basically for free.
Hi Colin,
Thanks for sharing your experience. We understand that pricing expectations can vary, and while we encourage customers to provide budget details, some may not always align with industry standards. Highlighting your expertise, qualifications, and the value of your services in your responses can sometimes help manage expectations.
If you’re facing persistent issues with lead quality, feel free to reach out to team@bark.com, and we’d be happy to look into it for you.
The Bark Team
1 year experience cleaning Auckland international airport
Hi Aman,
Thanks for your feedback! It’s great to hear that you’ve had a good experience with Bark-related jobs. With your experience in cleaning at Auckland International Airport, we hope you continue to find great opportunities through our platform.
Wishing you all the best!
The Bark Team
Prompt and detailed information though, as it happened, only one fencing operator responded.
Hi Derek,
Thank you for your feedback! We’re glad you found the information prompt and detailed, though we understand it would have been helpful to receive more responses. Availability can vary, but if you’d like, you can try reaching out to additional professionals directly on Bark.
If you need any assistance, feel free to contact us at team@bark.com.
The Bark Team
Solicited my business with the promise of a money back guarantee. I should have known. I wouldn't trust these guys to fix my lawnmower.
Hi there,
We’re sorry to hear that you feel this way about your experience. We take your concerns seriously and would love the opportunity to resolve any issues you’ve encountered. Please feel free to reach out directly at team@bark.com so we can look into your case and assist you further.
We’re here to help!
The Bark Team
Paying £40 for getting a phone number and email is outrageous. I am not happy with the platform.
Hi Eirini,
Thank you for your review. We’re sorry to hear that your experience didn’t meet expectations. Our role is to provide professionals with contact details for potential clients at a fraction of the cost of what it would be to advertise their services on Google. This is what we take care of, so professionals can see a healthy return on investment.
Our pricing is based on various factors such as industry competition, lead acquisition costs, and the scope of work, ensuring we offer fair value while maintaining competitiveness.
If you feel the leads you've received haven't been ideal, please reach out to us at review@bark.com. We’d be happy to assist with your account, offer tips, and help tailor your experience.
We look forward to hearing from you soon.
The Bark Team
Spent hundreds of £ss trialling leads with bark.com this was a complete waste of time and money. At least 80% of potential opportunities they provide are a total scam. They say the leads are verified which means no refund if they don't reply to your email, SMS, or phone call. At least 4 out of 5 never answer which ultimately is a complete waste of any supplier's time. The guys at the top here are drinking cocktails and you're paying for them. BAD BUSINESS look elsewhere!
Hi George,
Thank you for your review.
We're sorry to hear that you have been experiencing issues with some of our leads.
We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details which are not working, or any requests with incorrect information. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired.
We would be happy to help you make the most of our platform and achieve conversion with us like many others! If you're open to it, please contact us today! - team@bark.com.
The Bark Team
The overwhelming vast majority of leads are dead ends. In the last several months I have spent around $500 on credits to purchase leads, with only two clients requesting a quote. Calls are not picked up, voice mails are not returned, and emails are not answered, frequent calls made are answered by a machine that tells me the number is not in service, which leads me to believe that these were fake leads. Whether or not these are fake is irrelevant, the return on investment is far too low to keep using the service.
Hi Dmitri,
Thank you for your review.
We're sorry to hear that you have been experiencing issues with some of our leads.
We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details that are not working or any requests with incorrect information. We believe this is the fairest system as we are not a commission-based service that guarantees work; instead, we provide contact details for enquiries placed with us.
Bark does not manufacture illegitimate leads, as this would completely defeat our business objective of providing quality opportunities for our professionals to get hired.
We would be happy to help you make the most of our platform and achieve conversion with us like many others! If you're open to it, please contact us today at team@bark.com.
The Bark Team
Bark.com is a scam. Their professionals are not vetted therefore if you are scammed BARK.com does not take any action against the scammer nor do they try to help. I would strongly advice not to use bark.com website as there is no one taking responsibility. Only ones who's benefit with this set up are the professionals and BARK.com themselves because professionals will not lift a finger unless you pay them a deposit and BARK.com will only send professionals enquiry/lead for a set price.
Hi Azhar,
Thank you for your review.
We understand your concerns and appreciate your feedback. Bark is an open marketplace where thousands of professionals offer their services, and we do not vet every professional on our site, nor do we claim to. We always recommend that customers perform due diligence and thoroughly research a professional before making a hiring decision.
To address your concerns, we have introduced a feature called Bark Verified. With Bark Verified, we carry out background checks on professionals. Those who have completed these checks will display a blue Verification badge on their profile, providing an extra layer of assurance.
We strive to empower our customers to make informed decisions by offering access to reviews and ratings on professionals' profiles. This helps our users choose the right professional to meet their needs.
If you have any further questions or need assistance, please don't hesitate to reach out to us at team@bark.com.
Kind regards,
The Bark Team
Bark advertised that they would be able to get clients for my business, and also had a 'Get Hired' guarantee. Once the initial credits you buy for the leads you get are exhausted and you get no clients, they then re-issue those leads - so you can have a second chance, and they give you some tips on how to get these customers (like responding earlier to ads etc...) Although this was helpful, and also their customer service is 24/7 - unfortunately, everything else, including the quality of the leads themselves is poor. Speculative requests for services and many, tyre-kickers is what I came across. So the leads are unqualified. They still pass them on to you regardless that of course cost you credits. But that's not the main problem - biggest issue for me was these leads get passed on to many, many vendors. Sometimes the leads you call tell me they have had up to 50 calls on their ad - and are fed up and frustrated at Bark doing this. It's a bit of scam, as on the platform, Bark states how many providers have responded, and then 'close' it once it gets to max of 5 responders. Not true. These leads seem to be passed on to hundreds of businesses, even outside the UK (at least in my industry, web development) as these potential clients tell me they have been receiving calls from other countries like India etc... I called Bark about this and they 'assured' me that they only put these UK leads out to UK based businesses - again, not true, as the people who placed their ad with Bark tell me they to get overseas calls...so I think I would tend to believe them, and not Bark. So basically in the end you're dealing with already pissed-off people, no wonder I didn't get any clients. In short, I would advise anyone to stay away from Bark.
Hi George,
Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that your time with Bark didn’t meet your expectations, and we appreciate your detailed feedback.
At Bark, our goal is to connect businesses with genuine potential customers, and we're committed to doing everything we can to support professionals in growing their client base. We understand your frustration regarding the quality of leads and the number of responses potential clients receive. Our intention is always to offer quality leads, and we work hard to balance providing customers with options while ensuring professionals have fair opportunities to connect.
Regarding the number of responders, we aim to limit this to a small number, but in some cases, if a customer doesn't receive the right match, they may reopen the request. We are also aware that some industries can be more competitive, and we’re constantly refining our processes to improve lead quality and satisfaction for all our users.
As for your concern about overseas calls, Bark does aim to match leads with businesses within their region, and we will certainly review this aspect further to ensure better alignment with customer expectations.
We genuinely appreciate your feedback as it helps us improve. If you'd be open to discussing your experience in more detail, we would love the opportunity to work with you to resolve these issues and enhance your future interactions on the platform.
Please don't hesitate to reach out to us at team@bark.com if you’d like further assistance.
Kind regards,
The Bark Team
**DO NOT USE BARK.COM - SCAM ALERT!**
Bark.com is an absolute SCAM! They post FAKE leads, and 9 out of 10 times, I got ZERO response despite replying within MINUTES! The site claims to limit responses to 5, but even being the first or second to reply, I got NOTHING. Out-of-service numbers, ignored emails, and texts—Bark.com is a FRAUD! They trick you into buying more credits with fake leads. Customer service is a JOKE, making you wait 20 minutes to restore credits for bogus numbers. They REFUSED to refund my money, claiming I got the service I paid for, which is a LIE! Don't get SCAMMED like I did! Avoid Bark.com at ALL COSTS!
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations.
First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead generation process.
We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We believe in fairness and we want to make sure that everyone is happy with the service we provide.
We know that dealing with unresponsive customers can be frustrating, but we believe that responding quickly to requests can help you connect with them before they make a decision. Sometimes, customers may be talking to other professionals, which can lead to delayed responses.
Please note that we do not offer refunds for used credit packs. Our professionals have the flexibility to purchase credit packs as needed, and these credits never expire.
We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at team@bark.com. We're here to help and we appreciate the opportunity to work with you to enhance your experience.
Warm regards,
The Bark Team
Their staff is really rude! They are not trained and when you get agitated as they are so unknowledgeable they hang up on you!
Hi Lizette,
We’re very sorry to hear about your experience and would like to sincerely apologise for any frustration caused. At Bark, we pride ourselves on providing excellent customer service, so it’s disappointing to learn that we didn’t meet your expectations.
Your feedback is extremely important to us, and we’d like to investigate this further to ensure it doesn’t happen again. If you’re open to it, please reach out to us directly at team@bark.com, so we can address your concerns and make things right.
Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.
Kind regards,
The Bark Team
Bark create fake leads in order to take small businesses money. Hardly anyone response of the number and details provided even exist.
They then double charge you and refuse a refund.
Look at other ways to market your business, avoid at all costs!
Hi Dan,
Thank you for your review.
We're sorry to hear about your experience with our service. We take these concerns seriously and are committed to addressing any issues. We attempted to reach out to you through the Sitejabber Resolution Center to resolve this matter, but unfortunately, we did not receive a response.
If you still have unresolved concerns, please contact us directly at team@bark.com. We are here to assist you and work towards a satisfactory resolution.
Best regards,
The Bark Team
This company introduced us to a so called roofing company, Roofline, who turned out to be a bunch of scammers who ripped us off financially & did abysmal work leaving our roof worse than when they started. Unable to contact them we have had to resort to getting another contractor to complete the work as damage to infrastructure & internal decoration has been the result.
Use this company at your peril
Hi Neil,
We're sorry to hear about your negative experience with the roofing company introduced through Bark. Our team attempted to assist you via the Sitejabber Resolution Center but did not receive a response from you.
We take these matters seriously and strive to connect our users with reputable service providers. However, we understand that situations like yours can occur despite our efforts. Please accept our apologies for the inconvenience caused and the subpar workmanship you encountered.
We encourage you to reach out to us directly at team@bark.com with more details so we can investigate this issue further and provide any assistance possible. Your feedback helps us improve our platform and ensure better experiences for all our users.
Best regards,
The Bark Team
Bark was really quick and easy to use, and very efficient. It came up with matches immediately, and I got responses back from potential architects by the next day. I have since met up with one of them, and engaged their services. Overall, very happy with the outcome.
Hi Martin,
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with our platform. Your feedback means a lot to us!
If you need any assistance please email team@bark.com directly.
Kind regards,
The Bark Team
COMPLETE SCAM! Signed up with bark to get renovation leads. Bark said if the leads don't result in a job they would refund the credits. No one answered any of the numbers in the 6 leads so we called Bark and they did refund them. (that's 12 leads) 1 of the next 6 numbers worked and the one that worked said they were inundated with 10 calls from contractors, that they were annoyed and didn't want to talk to anyone else. Continued to call the numbers on several times with no answer - some numbers didn't even ring. Called Bark again to get a credit for the numbers that didn't answer and Bark said they verified the numbers so no credits were going to be issued. Realized we had more than 60 credits on the account and saw that the system charged us twice for additional leads when we didn't want them and they wouldn't refund that money either. Do NOT waste your money. This is no different than someone making up fake leads and charging you for them
Hi Reno,
We're sorry to hear that you had a disappointing experience with Bark. We attempted to address your concerns through the Sitejabber Resolution Center but did not receive a response from you.
We understand your frustration regarding the leads and our credit return policy. We are continually working on improving our lead qualification system to better serve our users. Our policy does allow for credits to be returned under certain circumstances, but we recognize that this process can sometimes be challenging.
Please reach out to us directly at team@bark.com so we can review your case in detail and work towards a resolution. We value your feedback and are committed to improving our services.
Best regards,
The Bark Team
Shoutout to NC Handyman Services, Thank you again for assembling all the items I needed to get assembled ( King Size Bed, (2) Nightstands, Dresser, Coffee Table, Bookcase and Mounting Two Televisions my walls (55" & 65"). Ed the gentleman who assembled everything did a great job and was very professional and efficient with his work also got everything done in a timely fashion and in ONE DAY! Thank you once again I Highly Recommend you use this company they are affordable and convenient and the work shows for its self.
Hi Markus,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Yet 8 bad reviews over 4 years, 3 of which weren't even my clients! Yesterday I received a bad review not unjustified for my delays in reprinting a menu I've been not well and in hospital, I explained to my client and they seemed ok to wait, then I get a bad review calling me a liar and a thief! I reported this to Bark only to receive an email saying I had several complaints, 5 genuine bad reviews from 540 clients in 4 years, so they withdrew my access and now I can't use my credits I had nor go back on to Bark
Unreal
Hi Andrew,
Thank you for your feedback.
We're sorry to hear about your experience. We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns but did not receive a response.
Please know that we take all feedback seriously and aim to provide a fair and supportive platform for all our users. We understand the frustration that can come with negative reviews and the impact they can have on your business. Given your loyal use of our platform, we want to work with you to resolve this issue.
We encourage you to reach out to us directly at team@bark.com so we can look into this matter further and help find a resolution. Your satisfaction and continued success on our platform are important to us.
Best regards,
The Bark Team
Do not buy any credits from here. I bought credits the number rang and no once answered the call for two days. Bark considers that as a lead. You will waste your time and money. Very rude customer service aswell. Doesn't want to know
Hi Shoaib,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Allan,
We appreciate your feedback. The credit cost for leads can vary based on factors like demand and job value, but we always aim to keep pricing competitive. If you have any concerns about specific leads, feel free to reach out—we're happy to help.
Best,
The Bark Team