BareNecessities

I typically use Bare Necessities to purchase bras since they have a big selection and I can find what I need. Along with that, anytime I needed assistance with a question, from the online chat, to a phone call, or an email, I have gotten excellent customer service every time. That's pretty amazing these days! I just contacted them about an order I placed shortly before I am supposed to go out of town. They changed the address for me and made everything so easy! That might sound small, but it's not. Try doing that with some other companies! Lol
They care about their customers.:-)

I ordered two bras from this site unfortunately they did not fit, I emailed 5 times and have yet to have A response, I also tried posting my negative review and that has not showed up on their site. I am absolutely never ordering from there again, the lack of customer service is pathetic! So I am stuck with 2 items. I can not use.

I ordered from this place before and have had great experience. It is difficult for me to find bra's in my size. The bra ordered was apparently a final sale item and was sized in UK, the conversion didn't occur as I was using my phone. Customer service refused to help and now I'm stuck with a bra that is way too big.

This company used to be Brayola and is now Bare Necessities. I can't begin to say enough amazing things about this company! I used their sizing guide and it was spot on correct, I've never owned a more fitting, comfortable, well made bra in my life! Loved it so much I've ordered 4 more, I didn't like one and chose to exchange it. I called customer service for help and she went way above and beyond to insure that I would get exactly what I wanted.
And I absolutely did. For any ladies looking for an amazing bra, I swear by these guys.
LOVE, LOVE, LOVE!

This company is a joke. Easy returns? I don't think so! I've had to return twice now and each time they charge $6.95 to ship back. Already cost almost $15.00 just to ship I'll fitting bras back! NO THANK YOU. Last time I'll shop on this website. They're products don't fit correctly.

Ordered a couple of bras, and received one in about a week. The other, after a month of checking on, found out it was on back order. No notice of this. A month later, I find that the order has been on back order too long, and is being cancelled. Again no word. Found out by checking. Phone calls, and emails etc. Still checking as to when I will receive a refund. Get advertisements all the time wanting to sell me something else. You can blame COVID, but the communication still makes for bad business. Ordered a similar product from another company, and received it in about three days. A little more cashy, but at least I got what I ordered.

Sent me the wrong size, returned it, to get the correct size, they sent me the wrong size again. I asked for a refund- they insist on store credit- even though it was their mistake. Spending half a day trying to get problem resolved.

They input my billing and shipping address wrong. Product was delivered in another city. The girl was rude and blamed me! She refused to issue a refund. Horrible experience.

I placed an order and never received my package. According to their tracking #, my package was delivered and was dropped in the lobby of the building, where anyone has access, and was stolen. I was trying to contact their customer service for 2 days with the question of where is my package and why it was not delivered to my apartment and their response was that they are not responsible for the delivery. Any replacement will be dropped in the building again! Very rude and unprofessional! BE AWARE!

I ordered 6 different underwire bras and was so excited when they finally arrived. The quality or lack there of was very disappointing. Very little support, the material seemed very cheap and the cups had wrinkles in them and you could see them through the shirt. In my opinion they were Wal Mart quality at best. Needless to say I'm returning all of them! If I have ANY issues returning these bra's that I paid oner $300.00 for I WILL contact the BBB!

I love the selection of brands, the colors, styles, and that they have so many sizes! Getting bra's in my size has always been difficult and they carry many styles in my size that look nice and in many colors! I will always shop there and I will always recommend this place.

This is my first time ordering from Bare Necessities and their customer service is amazing. I ordered two bras and while they shipped it and the tracking said delivered, I believe the mailman put the parcel in the wrong locker and a neighbor took my package for themselves. I was really upset because I knew it wasn't Bare Necessities's fault as they did everything they were supposed to. My boyfriend was the one who called them because he saw how upset I was and the representative Kerri was so sweet! She issued me a refund so I could reorder the bras once the money is posted in my bank. I've been in a similar situation with a different retailer and they told me there wasn't anything they could do so I'm so grateful for Kerri! I haven't even received my order yet and I already know that I'm going to be a customer for life :)

0 stars. BN could avoid these poor reviews by being straight with their customers and their product descriptions. Instead of gracefully refunding my money when they could not fulfill an exchange, they "credited" my account without my approval. Having received a faulty product in the first place and paying for shipping twice, this is just insulting. Just refund my money and do not reply with a long apology saying your experts can help me find the right product. I will not be manipulated or condescended to.

I have ordered goods from BN and paid the money as well, but no confirmation provided. Moreover on logging in with my ID, now they are sayin - YOU ARE NOT REGISTERED?! Then WHERE the hell my money has gone?! NO Delivery date provided no confirmation provided?!
Even when you write, no one is responding back!
Please let me know where can i track the status of my order?! And Where can i get my money back?!

I ordered some bras from there will likely be the last time ever. One fit and the other did not fit at all so I have to return the one that doesn't fit. They are apparently going to not refund me the 6.95 for shipping on the item which is absurd for an American company now days. I have to wonder if the same were to apply to not use their label and send it snail mail for about $4 so I'd still be out money on it. I think from now on I'll just order from the actual bra maker in Europe.

I don't normally leave reviews, but I love this company. I've been looking for a bra that fits right. I've tried adore me, third love, soma and none have been quite right. With Bare Necessities, even though I have the wrong size at this point it's still more comfortable than the others and their customer service is working with me to find the right size. (I've tried the customer service with the other brands with no luck) I have odd measurements which has been the challenge. They offer the largest variety and range of sizes that I've found

I have ordered once from them with no issues. I was requested to fill out a survey for 30% off which I did. When I came to order, this 30% DID NOT apply to about 8 brands. Their constant emails are misleading as well about all their offers. If you are a small person who can wear just about any bra you perhaps can find some good deals. However if you are looking for a particular bra you most likely will be out of luck.