The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Great communication, quality product. When I had questions the help desk was very prompt and pleasant to deal with.
This was a gift for a family who had lost a loved one from the past year. I was afraid that it wouldn't come out as planed because of the picture quality but they told me that they would ensure that I would be satisfied and I was beyond satisfied. The equipment came in a very nice bag and the banner came in its own zip bag. When it was all put together it brought his sister to tears. Thank you from the entire family. We will shop again.
Answer: Absolute scam. It is based in India and the quality differed from the UK standards. Had an absolute horrible experience with them. Avoid at all cost
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: No, they never recorrect order or never help you in getting it right. They will leave you in a limbo after the product is delivered, for me they did not provide any instructions and spending hours over phone, chat and email support thee refuse to give any instudtions and asked to figure it out myself. Now i am in loss of over $6500 :(