The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Had a special flag made for my husband for father's day. He loved it.
This is my third order with Banner Buzz and I'm truly hurt by what happen this time. My project did not print clearly, which I thought from the proof it would show up. In order to make the project over I was told it would be an additional fee. Again I'm upset, I'll think about the next project to look over the proof more clearly.
They took a small design and worked it to fit the flag perfectly! Love their work, great products and excellent service!
Ordered 8 flags. They were SPOT ON! Pole pocket was good. Logo was good. Time on shipping was good. No complaints. Definitely would recommend and already have.
This was my second purchase with BannerBuzz. The Car Flags I ordered were everything I expected they would be. The graphics, outstanding! The detail, perfect! Couldn't be Happier! The only regret I have is, not having double-side printing on both. Thanks. I will definitely be using BannerBuzz again.
The product was exactly what I was expecting and the print job was very sharp.
The product was very good with easy to install instructions. Customer service was also first rate.
They did a great job at making the little picture I sent them into a big flag.
Excellent service. Just what we ordered. Arrived on time and in good condition.
Good quality. Easy to order and shipped fairly quickly too.
Couldn't find anywhere to get a school flag and this company came through and fast, great quality!
Site was easy to use and product arrived sooner than projected. Highly satisfied; definitely recommend!
I bought a graduation banner and the design team really helped turn it into a professional looking banner. This was a very small banner and low price point, and but I still felt like a valued customer and received incredible service. Great quality, responsive customer service.
Prompt and professional. Custom logo supplied by me and proofed before print. Didn't eventually have need of it due to pandemic, but it will be great.
Seamless transaction, fast shipping, will order from again.
The product is terrific and meet my requirements,
Delivery is quick and on time,
Communication was quick, helpful, friendly,
Happy to come back for next order :)
Answer: Absolute scam. It is based in India and the quality differed from the UK standards. Had an absolute horrible experience with them. Avoid at all cost
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: No, they never recorrect order or never help you in getting it right. They will leave you in a limbo after the product is delivered, for me they did not provide any instructions and spending hours over phone, chat and email support thee refuse to give any instudtions and asked to figure it out myself. Now i am in loss of over $6500 :(
Hello Mindel. We are truly sorry that you feel disappointment. Per the picture you shared with us, your print matches the approved proof. It seems the text is not boldly visible because of the light pink shade. Since the design element is highly subjective in nature, we avoid offering opinions on the artwork - especially on color combinations. You are free to review and reject the proof if it does not seem fine.
Additionally, a custom printed product is of no use to us, so we are unable to accept returns in the absence of any error from our side. Nevertheless, we understand that when ordering online anyone can make a mistake. Thus, for your satisfaction, we have offered to reprint the car for you at a basic cost of $9.99. This cost goes towards the packaging and shipping of the product.