BannerBuzz Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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BannerBuzz deliveries quality products at cost efficient pricing. I have been very satisfied with the flags that I purchased from them. Production and delivery times were both very quick. I would recommend BannerBuzz to those seeking quality and value in their advertising needs.
I am very impressed with the banners - great quality well made and I want to order more. Also Thanks, good service and arrived in a timely manner. Fantastic! Better than expected, very accurate to the design that we made and the proof sent through to us!
I've chat with the customer service on the chat while placing my first order specifically asking whether I should place order of 500 bookmarks with 5 designs or 100x 5 for which I was told 500 with 5 designs is fine. I have saved the copy of the chat. I placed an order stating what I wanted and a member of design team confirmed in writing that this is what will be delivered. There was a week back and forth between us about the designs as they kept zooming on some of the designs when sending proof. Fast forward couple of weeks I received an incorrect order. They answer was: sorry you can't have 500 bookmarks with 5 designs, 2 of our people you dealt with were wrong and you have to pay another $178 plus postage and wait another 2 weeks. I ASKED and was GIVEN instructions to proceed with purchase. How was I meant to know that's not the correct way? I paid express post to get the bookmarks in time and now I have to not only pay again (for what could have been already paid) but the wait another 3 weeks with all the back and forth. Absolutely disgusting customer service. Sophia and design team need to be retrained if they are unable to provide a correct answer. Absolutely shocking. Stay away from this company.
It isn't uncommon for the owner of a very successful restaurant to have started their career in the kitchen stacking and washing dishes. Most food service
Although the BBHive discount did not show up in my email, this caused me to call into Customer Service and the assistance and questions answer there was Excellent. I ordered the canopy I needed at the best price with multiple options for shipping which really pleased me.
Although the BBHive discount did not show up in my email, this caused me to call into Customer Service and the assistance and questions answer there was Excellent. I ordered the canopy I needed at the best price with multiple options for shipping which really pleased me.
Really happy with my first order of business cards and ordered a second batch with a different design. Will definiely use BannerBuzz and recommend them for my job and my friends
Really happy with my first order of business cards and ordered a second batch with a different design. Will definiely use BannerBuzz and recommend them for my job and my friends
Should not have paid for the express shipping... waste of $.
I have ordered previously - the item came lopped off on one side. Window adhesive is what I need and you all have it... so, looking forward to it being here.
I've yet to see the finished production of the banner, but my reason for the 2 Star rating is due to the following:
I placed my order and paid the extra fee to get my banner in by Friday. I left my email and phone number for contact info. Unfortunately, I inadvertently typed in the wrong email. So when BannerBuzz did not receive a response to their email they just pushed out my delivery date. If a customer pays extra to expedite a shipment, a customer is expecting that shipment. The business should do anything to try to make contact with them if they valued their business. Anyway, my phone number was never considered. So bummed. I really needed it by this Friday.
Great work as always guys:)
The print is high quality and arrived quickly by post.
I'll have to go back and look at the way I ordered my product, but I've ended up with 2 corflute signage boards to fix onto a blank metal AFrame sidewalk sign. I really just needed the metal printed with my graphic. I got confused when the order asked if I wanted a border. The metal boards arrived slightly bent on 2 corners - might need more protection when shipping. They may now rust in that spot. Still happy with the products though
Service was tip-top; particularly impressiver was your remark that my jpg definition was not good and your free ugrade of that definition.
The flag which is of excellent quality is from Attalens in Switzerland and my small village of Tatroz belongs that parish. It now flys from my third home in California, UK
Fast art and well done. Shipping of the mouse pads was quick. Mouse pads look great.
As promised. Good quality. It was delayed in shipping but that is not BannerBuzz fault - order early. The girls loved them
Very happy with the product. Will order more. They have attracted plenty off attention.
Quick responses from customer service; fast shipping
We had a short timeline need for a farewell gift and when we told them about our timeline they BEAT the best timeline their website offered by 2 days - so we had everything in place the day before we needed it. Very helpful staff will definitely use them again!
Ordering is easy. The banner arrived quickly, and every time we order the banner looks great. Easy company to work with and great quality products.
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello MJ. We understand your concern and regret the inconvenience this must have caused.
The Priority delivery fee is for rush production. As mentioned on our website, the actual delivery date depends on artwork approval.
When waiting for your approval, we typically send one follow up email and make one follow up call. Regrettably, we are unable to track and follow up indefinitely due to the high numbers of orders we process on a daily basis.
Please share your order number so we can check the details and if required help expedite your order.