BannerBuzz

The sales agent did not speak English very well. Was very hard to communicate and was very difficult to get him to understand the "artwork order was exactly the same as the previous order. I provided the previous order number. After at least six other communications the art and graphics were approved.

The banner was good quality, but I paid for two day delivery and the product was printed in India and got stuck in US customs and it took more than a week to arrive. In fact, it arrived on the same day as my customers and I put it up halfway through the event. Had I known it would take more than a week to arrive I would've ordered somewhere else.

We've used BannerBuzz for almost 10 years and have always enjoyed services. This last order was drastically different. The communication barrier with the Indian based call center was detrimental to the production process. It dragged things out for days and ultimate our order worth hundreds of dollars arrived the day after our event. It's unfortunate, but we are now seeking alternative vendors to use.

Everything went as well as any I have had. The product is perfect and as described, high quality, great color, durable, arrived ahead of schedule. Can't ask for more.

As a startup in need of a banner for an event I was able to use the online tools with bannerbuzz and engage their designer to make it perfect! We got exactly what we needed and even got it early! Great customer service

We just placed our second order for feather flags, by mistake I had made this new batch one sided. Customer service knew I probably made a mistake and when I called over the phone, not only did a real person pick up the phone, but they already knew what I would want fixed.

Ordered decals from them and they came damaged, they won't replace because even though they admit the items are damaged I am a few days passed their policy timeframe to help. For a company that boasts good customer reviews you would think they would want to make things right.

I received my custom table cover today and I am very happy with it. It fits my table perfectly! Now it will be protected from the weather. The cost was reasonable and my experience with customer service was also great

Our school relies on BannerBuzz for all our promotional and branding requirements. They offer a wide range of high-quality products that effectively meet our needs, from banners to custom signage. Throughout our experience, we have encountered no significant problems. On the rare occasion that a minor issue arose, their customer service team promptly addressed it and resolved the situation efficiently, demonstrating their commitment to customer satisfaction. Overall, we have found BannerBuzz to be a reliable partner in enhancing our school's visibility and brand image.

As soon as we saw the way they shipped our signs, I knew this company was good. I was right... the signs were perfect! Thank you for the great customer service! We'll be returning customers!
Kel & Company LLC

While the product was fine, my experience with customer service was awful. First of all, this is NOT an American company. The product was printed and shipped from India. Communications were almost impossible due to broken English. They sent me proofs from someone else's job, and for a week straight, we went back and forth on proofs they kept sending me — ones I never asked for in the first place — telling me that if I didn't approve them in time, it would affect my shipping date. The "new cost" for shipping would be in the range of $300-$500. There were at least 20 emails sent trying to sort through this mess, and the phone messages left were unintelligible due to the language barrier. The product WAS late, but thankfully, I planned ahead and was still able to use them, but I learned my lesson. The grief associated with using this company was not worth the savings. I do not recommend this company. Had I known it would be produced and supported by a foreign country, NO DEAL.

Stunned with the quality for the money. All 6 are excellent. The largest format one I got was a 3x30 for a festival stage. They all came out great. Fast approval. Fast shipping. Highly recommend. I will be back to banner buzz! Emails were prompt. When they had issues with resolution I was immediately notified and the issue was immediately fixed. Excellent customer service.

At first I was searching for a shop that help me to make a Table Runner for an upcoming convention. Until I find out about BannerBuzz and I pay it right away because of the accurate price, and in 2 or 3 days it show me the preview how it look and look great. Later, it arrived on time and looks great and happy with the result.

Loved that the designers sent me proofs to make sure that everything looked good before processing the order. The only thing I would suggest is that the designers read the design comments carefully before sending the proofs, it would have saved some time. Other than that, great service and quality 👍

I needed a banner within a couple of weeks, I submitted my logo and they were very quick to get back with my on design changes that needed to happen, and once I approved the design I had the banner within a week. The banner is great quality and I'm super happy with it, will definitely use them again for future needs!

We purchased a banner for our yearly annual meetings to offer our members a place to take pictures and to help our registration desk be recognizable. We experienced excellent customer service with Banner Buzz and the print quality is amazing!

I order a vinyl banner and couldn't be more pleased both with the quality, service and price. Just make sure you upload a high resolution image and the image pans out to the image size you are getting. Thank you Banner Buzz team for working with me.