BannerBuzz Canada

Avoid BannerBuzz at all costs. I gave them nearly a month to complete three products for a critical tradeshow, and they completely blew it. The design process was delayed over a week despite their 24–48 hour promise, and what they delivered looked like it was done by a child in the '90s. After several painful revisions, I approved the designs just to move things along—only to be told the products wouldn't arrive until after the tradeshow, even with $500+ express shipping. This company is disorganized, unprofessional, and not remotely equipped for time-sensitive work. Never again.

From the very beginning of my dealings with the banner company it was apparent the they were a very professional company. The amount of help and advise given was unbelievable. I would not hesitate to recommend this company to anyone asking.
Thanks again the project turned out out fabulous.

Using the banner designer was extremely easy with an image we had ready to go. The product is bright, clear and received very quickly. This is the second time we've ordered through this company and results have been great both times!

I want to preface this review by saying that the customer support agents I interacted with—Kayla, Aaron, and Suzie—were polite, professional, and did their best within the system they work in. However, my overall experience with BannerBuzz was deeply frustrating due to systemic issues in their shipping process and communication. I placed a priority order on April 17, which was supposed to arrive by April 22. Despite approving artwork the same day and being told everything was "packed and ready to ship" multiple times, the order still had not left the facility more than 24 hours later. Even after correcting a minor address issue (which I responded to immediately), I was repeatedly told to "wait another hour" or that my request was "escalated," with no tangible progress. What's more concerning is the misleading nature of the delivery estimates on their website. Priority shipping promises a tight timeline that is simply not realistic given that all production and fulfillment occurs overseas. If shipping takes 4–5 business days after production, then advertising next-day or 2-day delivery is misleading at best and false advertising at worst. I tried multiple times to get a clear, honest update—and while the agents were patient and respectful, their replies often felt scripted and generic. That only added to the feeling of being stuck in a loop with no control or real help. If BannerBuzz wants to retain customer trust, they need to: Update their delivery estimates to reflect real turnaround times, especially for international fulfillment. Stop promising delivery dates that are impossible to meet based on their own internal timelines. Empower their support agents with more than just templated replies—they deserve better, and so do the customers. I will not be ordering again unless these practices change. The people were kind, but the process was broken.

I used the design tool on the Bannerbuzz sit eto create a top see through banner and side art for an old arcade machine. Everything came out great. I would like to attach a picture of the final results but do not see a way to do that in this review form.

Wonderful product and customer service! Would recommend!

The product is great unfortunately it arrive one 2 to late and then useless to me! I pick express shipping to make sure it arrive 3 business prior but the seated at Mississauga 5 days? Dont know why

I have placed many orders with this company, and every time I have been very happy with the service, the price, and the product.

I am very satisfied with the product. The quality is great, the colors are true and the delivery time is very fast!

I have been using BannerBuzz for various client projects, and they consistently deliver.

Great quality, especially for the price point. Loved being able to customize the color of the tablecloth.

AAA++++ awesome product fast shipping will purchase again

Amazing website provides easy self created designs of all kinds. Quick delivery and good quality.

I ordered 2 teardrop flags for my business. The online design process was fairly simple and the results look great. The design team at Banner Buzz helped me get through some issues with my design and sent the product rapidly when it was ready. I am looking forward at flashing my company colors at or next event.

Its perfect thank you ……………….:….::……………………………………………..

Everything was exactly what i expected, good quality, perfect!

Very happy with the quick & responsive service that I received when placing my order. I needed the table cloth asap & the customer service rep assured it would arrive on time. This is my second order from Banner Buzz & I would highly recommend!

Très difficiles d'avoir des exemples de montage des 2 projets. Le second un bacldru, 8X10 qui comportait 2 logos a été monté exactement le contraire de ma demande avec une présentation vraiment affreuse. J,ai dû annuler cette seconde bannère dont j'ai pourtant besoin. J'ai passé la commande ailleurs.
D'ailleurs je n'ai pas été remboursé pour cette commande. I want my money back.

Good price, good customer services, good quality product.

Great! Thanks again! Great! Thanks again! Great! Thanks again!