Bank of America

I have not been a big fan of BOA and kept meaning to close my account. I have had a CC with them for the longest time and I can't remember why (some promotional thing I guess). They never did me any wrong, but I thought they were on the high side interest wise and a little too eager to attach late fees. Also, I always had a hell of a time getting logged into their website (had to have this id, that passcode, this site key).

After I paid it off I decided it wasn't doing me any harm. I also looked at the rates and fees and felt that my fears of being overcharged were exaggerated. A few months later BOA calls me up and tells me my World Points were about to expire and I needed to purchase something.

No way! I said I wanted to cash them out. No problem, she said, and sent me 2 $250 checks. That was cool.

Their CC also has Shop Safe feature. If you are shopping online and want to purchase something that requires a CC, you can sign into bankofamerica.com and click-on Shop Safe. Enter the spending limit you want to impose on your purchase and how many months you want the purchase to be valid for and then click: Generate Number.

BOA will generate a new CC number & Security Code (temporary) for you to use at that merchant. This number is tied to your real number, but is only good at that merchant, for that amount, and expires in X amount of months.

The Shop Safe feature and their secure website it why I gave it 3 stars.

I would give a *0 if possible. Wife was penalized for being responsible. 20 year customer, started with $4k limit, wife worked hard over 20 years to improve credit to just a couple points from perfect and BOA had raised limit to $24k. They just cancelled her account for inactivity with No warning letter, No email, No notice at all. Most companies give a warning letter to allow you make sure it doesnt get cancelled. Now this will affect her credit score she worked years to improve. Debt to income ratio. No help what so ever from customer service. I will be writing bad reviews on BOA often to make sure potential customers see how they penalize their responsible customers and maybe to get customers to drop BOA. Penalized for being responsible is ridiculous, we would have charged thousands to keep that active but no notice, no nothing... just cancelled. Terrible job BOA, shame on you. I hope you lose many customers from all the reviews your about to receive from us. Don't use BOA. Go to Bank of Oz (great bank). Shame on you Bank of America! Penalizing a 20 year customer for being responsible with their finances. Geeze!

On May 24th I deposited $447 into my B of A account via ATM. The machine I formed me that I would not receive all my money back and that it wouldn't count as a deposit. All I got in return was a receipt with a Dispute line number on it. I promptly called and filed my dispute. It is now May 29th and I have heard nothing. The money doesn't show as available to me. It's like it didn't happen, doesn't exist. B of A STOLE $447 and is refusing to give it back immediately. I CANNOT WAIT TO CLOSE DOWN THIS ACCOUNT AND NEVER RETURN. In all my years at Chase, I have never had a problem like this. Unbelievable.

I am working in Canada them my CC get lost I asked for a replace, never get it, call them back and they say I have to go to a branch in USA, I explained that I am working abroad, they said sorry and hang up on me. Last time they make me drive 3 hours from Edmonton to Calgary to a BofA branch, there is no branch there it is a business office, so they couldn't help me

Bank America is the most terrible bank know that have more chiefs and no Indian when the supervisor don't know what they are doing they reface it like fraud? Activity the next step is to close your account they don't work in the same system when a customer call in and tell to the rep what is happening instead the rep to note Tate the issue so when you call in they could figure out what going on? First of all you got to explain your self again again again the only thing they would tell you? Iam sorry for the other rep did not tell you the right problem. And customer service call in it will take at least 3 hour and when you go inside the bank they are either don't know what they are doing and when you tried to call
Bank of America Leadership Team? You will better go to sleep before they call you. You tried to explain
To the person how many time they close your account they don't care for no reason at all o no sir is for your protection? So you are telling me for my protection that's why your guys close my account 4 times
When you tell them the fraud. At you are telling me is those card that I haven't used and the account
that you are telling me to replaced is the account that is in the package that bank of America send two week ago that is the one that you are telling me? That account is replace for no reason at all. You guys or lock the account or close at anytime. Bank of America is so so sophisticated that your guys none of your
Technical department cant even fix's do you know how pitiful is that?
They lied to the customer instead helping the customer? Do you call that customer service?
0%- 0%-

Sh****st bank of all banks I have ever dealt with!

If you overpay your 200$! Credit card they will suspend it and technically STEAL your money! I overpaid my credit card because their website didn't process the operation correctly (that's why I recommend you only to use their mobile app). So I ended up with almost all my money being stuck on my credit account which I can't use. They believe that overpaying YOUR credit card from YOUR checking account is a FRAUD. Can you believe how bad this bank is?

And I'm stuck with no money and no ability to buy any food. That bank will also make you starve to death!

If you want to loose your money just bring them to Bank Of America!

And all of that happening to me being a PLATINUM client, keep that in mind. That's how bad their customer service is.
And I'm stuck without money and no ability to buy any food. That bank will also make you starve to death!

If you want to loose your money just bring them to Bank Of America!

And all of that happening to me being a PLATINUM client, keep that in mind. That's how bad their customer service is.

A teller on Randall road refused to close an account and denied me service when I wanted to speak with a personal banker, this bank I would never recommend I use chime card or chase bank

I am a loyal BofA client--- have been ever since I left the nest and went to college many years ago. Make all my payments on time for my credit card- never spend more than I can pay off right away- and have been a"Preferred Rewards" client for most of my time. Opened up a HELOC- then with low interest rates am refinancing my home loan with another bank. New bank is fantastic- always answering when I call- calling me often to check on things- and they go to ask BofA to subordinate- that is when all hell breaks lose. I've gone into local branches multiple times- asked for help- no one can help. They can't even reach their own subordination team- had one of the admin on hold for HOURS before he called me back to say he got nowhere. They are so big they cannot even reach their own departments on special associate's lines. Mobile banking- fantastic- but everything else is crap. Now I'm working to get my subordination fee back as they have done nothing to help me get this resolved- and while the local branch staff have said they will refund the $250- they have to do it through the subordination staff- who, you guessed it, just called and told me it is a nonrefundable fee... HERE I GO AGAIN back to the local branch.

Bank of America os the worst bank institution on the planet. Everytime I go abroad my card is blocked on suspicion of fraud even though I tell
Them in advance (not needy to) that I am going alway. Call them up and they refuse to accept my correct answers as being true, calling me a fraud as well. Kaity from Delaware, who calls herself as Small Business Service Manager could not help me and told me basically that I am a fraud and locked my account for 24 hours. I had to get out of a Hotel in the middle of the night because the card did not go through. I had to walk 1 hour and a half to another hotel to get cash to pay for a restaurant, leaving all my documents behind because my card did not go through because they (bank) thought was a fraud. DO NOT USE BANK OF AMERICA. They are a fraud. Not me. I was embarrassed, humiliated by the many places the card was declined and also by the bankers. They are calling me a fraud after over 10 years of business with them. Failure system.Go to a different bank.

Last Saturday on August 27,2022 my family and I visited one Bank of America financial center at 6791 Westminster Blvd, Westminster CA *******.
I could not believe my eyes when I witnessed one manager yelled at a customer and threatened to kick him out if he continued complaining about waiting too long in the line.
She shouted so loudly at this poor man in front of tens of customers waiting in the line and even made him feel so scared, ashamed that he had to shut up his mouth when she threatened to have the security guard kick him out of the bank.
Many other customers were so shocked and terrified when witnessing such a terribly rude attitude of this female manager that some of them left the bank right away while the others showed their disrespect for this manager by shaking their head and showing their facial expression toward this suck manager.
More terribly, this irresponsible manager repeatedly announced loudly that those customers waiting at line should go to other branches if they could not wait for more than 15 minutes.
Where should they go if they were at that center to need services from their bank? The best way they should go is to go to other banks to open accounts with.
I have no doubt that such terrible behavior of that suck manager are making Bank of America lose more and more loyal customers and creating an awfully bad image to the public about the way Bank of America treats and serves their customers.
One lady before she left the bank told the crowd that this rude manager has long been an infamous manager due to her extremely rude and disrespectful attitude towards many customers.
Her name is Jackie or Jacky and ironically she is only an assistant manager at that center, not the manager at all but she acted like a big boss.
Bank of America managers should not tolerate such rude attitude and should let her go before she damage the reputation of your bank more.

Held my check for $3000 for no real reason. Didn't get a dime of it until 2 weeks later $#*!ing idiots

Will be closed in less than another year. Terrible service, will not answer phone.
Only one teller, if at all