Bank of America

I have been a customer of Bank of America for 38 years. My 3 credit cards are all from b of a. I attempted to use my b of a credit card for a purchase at a local merchant. My card was denied. I immediately called b of a for a reason. I was told my 3 b of a cards had been blocked. They could not give me a reason. I was told to call a b of a Dept on the east coast but this Dept is closed until Tuesday of next week because of the 4th of July weekend. So 3 days without a credit card. I will be canceling these b of a cards. I hope Chase Bank treats their customers with more respect.

Disable Vet direct government VA deposit is fraud when added to account that has little money in it for no activity for over 25 days. Because Disable Vet pay from the government is so fraudulent for our Disabled Vets. B of A must feel Disabled Vets don't deserve their money for our injuries we have to live with for the rest of our lives.

I left Bank of America last year because I couldn't stand all their fees and charges. I had a credit card from them with no charges on it because I heard it reflects negatively on your credit score if you close it. So, I left it opened and shredded it. I received a letter today saying they lowered my credit line because I haven't used the card! That reflects negatively on your credit! I called them and closed the card. Now I have to deal with the credit agencies. They are the worst bank. I went to Capitol one. Very customer friendly! Leave Bank Of America! I would have given them zero stars but that wasn't an option

Bank of America tend to has light you. I have been with bank of america for 8 years, and they traferred my money from my account to an to my savings account that became -$160,000 over night. They also took a few gra. Fromm husband's account. I'm upset because the negative account mysteriously showed up on my account. B of A left me moneyless, and still had the audacity to tell me I had to pay off the remaining balance, which is $14,000. I do. Ot recommend Bank of America. They are very sneaky with our money. They also don't care for their customers. #bankofamerica are imposters. Now I have to start from scratch to get to where I was with my income. I will be filing a police report

I had some issues with my acct. These people tried at first to blame me for their mistake. Once that was straitened out, they had the audacity to tell me multiple times they would fix it. I called back the next day and they had done nothing and still refuse to do anything. They lied to me for 3 hours over and over. The sad part is when i called back to see why it hadnt been taken care of, they called me a liar and refused to do anything. They are terrible.

BofA incorrectly damaged my fico blew my options for a good loan then took over a year of my persistence to get them to fix. I will be paying the price for BofAs mistakes for many many years to come. Customer beware! Do not use BofA.

This bank is not customer focused. Worsed banking experience with no compassion for the customer. The managers could not care less about you. Had misereable experience in bank in Old Saybrook, CT. They tell you one thing and add to the list of things you have to do to have closure. They should be ashamed of themselves in the maturity of individuals who are employed. Would never have them as a partner to take care of my business and personal needs.

I couldn't transfer money between my B OF A accounts. The message stated because of an issue I could not transfer money. I called B OF A and got transferred to 3 different departments. The fraud department told me that the bank has a hold on my accounts that could take up to 30 days. I received no letter from the bank or anything. Then they tell me I can put money into my account but not take it out. Who does that? Once my funds are cleared I am closing my account. How can you hold someone's money without notifying them, then tell them that the account can take direct deposits, but I can't take money out. Ridiculous. That is my money. DO NOT BANK HERE, FOLKS. That is just legal stealing.Pitiful.Go somewhere else...Find a credit union, anything but BANK OF AMERICA...If I could give 0 stars I would...

I was scammed 27k by Walmart Automation alliance. I made a swift recall with Bofa,but I had the worst experience with this bank.After 126 days the status was still waiting for the receiving bank to respond. They were not even bother to make effort for the other bank to even respond. I requested several time for the analyst call back and the customer service supervisor told me I will get a call back but here after 6 month I still did not receive a single call.I would not recommend anyone to use this Bank. They are the largest Bank but when come to serve to client they the worst one.

I have had my fill with Bank of America! I have banked with them since the 1990's.
I deposited a large government check (like a tax refund) and the bank (risk department) wanted to freeze the funds for 3 days. In my lifetime I have never been told that a government check is subject to a hold. That is the second time they were going to do so. To make that whole story short, the check was cleared after a nerve-wracking day of calls and so much more!
Yesterday I wanted to Zelle money to my son. They want $3 for that AND it would take 3 days to clear.
Bank of America is maximizing the amount of time they can hold onto it's customers' money so that it can maximize their profits!
They are money hungry and do not care about their customers. I really hope their customer base shrinks substantially! I hope America wakes up and realizes that it is those customers they are squeezing that made them into who they are and are capable of undoing them.
I will be taking my banking elsewhere.

We are trying to deposit our proceeds from the sale of our house we go in to BOA on 8th street in fernandina beach. Stood at the counter at the door for a few minutes then was directed to go to to cashier to get set up with someone. We were told that we need to sit and wait for a staff member and the staff member available will be taking the hispanic speaking guy who came on after us he would go ahead of us because he is hispanic speaking. I told them that it was wrong we were first we should go first. There loss.

The agent mis -represented my claim over the phone and stated I only asked for a refund verbally. I explained I had the signed form and the persons name I spoke with regarding canceling and returned that form the same day I placed the order. I had three days to so. On 11.23.2021 the bank gave the money back to the merchant. On Dec 6, the merchant put it back. You asked for a photo but tell me my screen shot was too small. SMH. I'm then asked to join this website when I only wanted to post this story. BOA isn't going have anyone wanting to do anything online with agents in the near future. Then let me know how's that working for you. The transcript wasn't sent to me for months letting me know about the reversal of funds should had a transcript immediately after filing the claim. The whole trans action took place on Sep 3,2021 Need proof look at the account.

I use zelle every week to pay childcare. I use it to transfer between banks. I have a broken foot and wanted to use it to pay people when they go to the store for me. 6 zelled never went through. Called Friday through Sunday. Asked if this is common and would it keep happening. "Now and then". Tol my money and went elsewhere. Had the bank for 3 days.

I made a deposit today and the bank took my deposit that I needed badly. My account wasn't showing negative so I didn't understand why. I called the bank to inquire and was advised that the bank paid a fraud claim in error because the merchant had already paid. I understood that however my account should have indicated a negative amount and it didn't and I was told that at the time o was making deposit my account just so happen to be adjusting. I didn't think that was fair and no one tried to be sympathetic to my issue. They didn't care that they were losing a 25yr customer. I then asked that just close my accounts. I'm so done with banks 😡😡😡

I made an application to receive a credit card and the banker who attended me threw my credit several times for the same card, I called the credit bureau to claim the inquiries and they told me that it had to be the bank that made the request, automatically I called the bank and the lady who attended me told me that I had to wait 2 to 3 months for them to send me a letter, when they are sending you letters every day for pleasure and when it was a job that the institution did wrong,

I have BOA mortgage for my property. Unfortunately I was traveling and couldn't renew my home insurance. I renewed after one month and have one month lapse. They charged me 500$ for one month lapse and my home price is 300k and my mortgage monthly payment is 1200. Almost they charged me half of mortgage amount as insurance laps for one month. Which is not fare. I never new these hidden cost while I was buying mortgage with them. Be aware and be cautious about BOA. They find way to loot us.