BÆRSkin Hoodie has a rating of 2.5 stars from 1,490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 2nd among Jackets sites.
I've been out on some very cold and windy mornings and the Bearskin Hoodie kept the wind out better than I expected.
I bough 3 hoodies one for each of my sons and one for me They are great for Xmas presents I really like all of the zipper pockets
Brilliant piece of clothing.
My only downside is that the hood is very big and could be smaller.
Hello Eric,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Please check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Good overall fit great color and keeps the cold winds out and also you don't overheat wearing it.
Hi Ian,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The BEARSkin Hoodie is everything it's advertised to be. The only small complaint is the shipping was slow
I bought one and it is so warm that I went without my winter coat for a while.
Hi Jonathan,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
It came within the time-frame they said it would, this was bought as a gift for my son
It was one of the BEST GIFTS EVER.
He felt, looked and paraded around the mirror.
I got many hugs and kisses.
Hello,
Thank you for sharing the heartwarming experience of your gift-giving!
I'm absolutely thrilled to hear that the hoodie made for one of the best gifts ever. It's incredibly rewarding to know that your husband not only appreciated the feel and look of the hoodie but also took the time to parade around the mirror.
The many hugs and kisses are the kind of reactions that make our efforts truly worthwhile. Your thoughtful choice has certainly brought joy and warmth, and we're honored to have played a part in creating such a special moment.
We appreciate your support and look forward to providing you with more memorable and cherished gift options in the future!
Best,
Stephanie
1 of 4 I purchased has been a bad one. It has come apart after minimal wear
Hi Marie,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about your hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Great fit and very warm! I ordered and my order came in when they said it would.
Hi there,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and warmth of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Great quality n style. The goodies fit snug n its really warm. I don't even need an overcoat at -15to -20 weather
I am really enjoying my Baerskin Hoodie. Comfortable and functional. I travel a lot and it is my go-to outerwear.
Traveled with my Baerskin from California to the Oregon coast and it kept me warm and comfortable. New Mexico here I come with my Bareskin.
Hello,
Thank you for sharing your fantastic experience with your Baerskin hoodie!
I'm thrilled to hear that it kept you warm and comfortable during your journey from California to the Oregon coast.
It's wonderful to know that your Baerskin will be joining you on your travels to New Mexico. We hope it continues to provide you with the warmth and comfort you've come to expect from our product.
Thank you for choosing Baerskin, and we look forward to being a part of your future adventures!
Best,
Stephanie
A lot better than I expected so I bought another one. Satisfied with both of them. Thanks
Hi John,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I order 2 hoodie 1 black and blue and went i order i receive 2 blue hoodie Idid"nt reture the 1 hoodie because it take to long.
Hi Henry,
Thank you very much for sharing your experience with us!
We take great precautions to ensure that every product we ship out matches the size and color selected at checkout. Yet, errors are bound to occur, and we take full responsibility for that.
We hope that you have contacted our customer service in the meantime and that everything regarding the exchange was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Bought two of these as Xmas gifts in early October of last year. Arrived the following February.
Dear Tony,
Thank you for contacting us regarding this!
I checked your case in the system and found that after the first unsuccessful delivery, we sent you a replacement and that is the reason you waited for your hoodie longer than you expected. We are sorry for this inconvenience you experienced!
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for your understanding! If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
All the best,
Stephanie
I have had it for a year, and it prove very warm with plenty of pocket space
Your baerskin hoodie is great I even pitched one for my son for Christmas
Thank you
Great quality and good service to obtain items xx
Hello Lesley,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also essential to us that you had good communication with our customer support team. Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The Hoodie wears big, so don't go up a size thinking outdoor wear, you could get lost in the hood
Hi Latimore,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Doug,
Thank you for your feedback!
I'm thrilled to hear that the BÆRSkin Hoodie stood up to the task and kept the chilly winds at bay.
Your feedback warms our hearts! It's always rewarding to know our products are not only meeting but exceeding expectations. If there's anything else you'd like to share about your experience or if you have further adventures with our hoodie, we'd love to hear more.
Thank you for choosing us to be your companion on those frosty mornings. Here's to staying warm and cozy in the face of winter's chill!
Best,
Stephanie