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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Hoodie is good. I like it. But the delay in delivery made me rethink, since it was not clear that it would take weeks and months for the order to be processed.
Our temperatures have dropped into the lower 30's and feel warm in this jacket. The material does a great job of blocking the chill.
Hi Edward,
Thank you so much for taking the time to share your experience with us!
I'm delighted to know that the hoodie is keeping you warm in the lower 30s. It sounds like it's doing exactly what it's designed for – blocking out that chilly weather. The material is a key player in this, so I'm glad to hear it's doing its job well.
As the colder months settle in, it's great to have reliable gear that not only keeps you warm but also adds that extra layer of comfort. If there's anything else you'd like to share about your experience or if you have suggestions for improvement, we're all ears. Your feedback is incredibly valuable as we continue to strive for excellence in our products.
Thank you for choosing to shop at our online store!
Best,
Stephanie
I was skeptical about buying this. I thought it was going to be a lightweight jacket, it turns out it was heavier. The material is soft, and I do like all the pockets. The fit was perfect.
It was a bit baggy and the sleeves were quite long. Other than that, it is quite comfortable.
After two weeks with no shipping information I tried to cancel the order and was told I could not cancel because they had already shipped. Great if that was the case but not so much. Two weeks later I get a tracking number that says basically nothing. If I recall it was between 6-8 weeks to get the jackets. If you are not in a hurry the jacket isn't bad for the price my biggest complaint is the backwards zippers.
Hi Steve, it seems that the long shipping time has caused your experience with us to be less than satisfactory. Shipping was indeed one of our main weaknesses last year, but we already made upgrades to our shipping department, so you should receive products in a more timely manner moving forward if you decide to do business with us again anytime soon. As for the zipper, the new version now has it on the right side. You can check out the rest of the features of Baerskin Hoodie 3.0 here: www.baerskinhoodie.com.
They handle abuse fairly well. Zippers are great. No shell means wind goes right through, but warms right back up when it's calm again. Thanks to the built in hood, your neck is always warm.
Hi David, we are happy to hear that you found our Baerskin Hoodie to be a good product, but you were not quite satisfied with the pricing. We are committed to keeping our customers satisfied with every purchase, and we are pleased to let you know that we made quite a few improvements to our product. It now has more pockets, a better-fitting hood and more. You can check out Baerskin Hoodie 3.0 here: www.baerskinhoodie.com.
First, you're asking me for a review more than a year after I bought this? Okay, so for what it actually is, it's okay. But it SORELY needs some kind of lining, and the sizing is WAY off. I usually wear a large jacket, sometimes (lately) an XL, but I had to return it for an XXL to get one that fit.
Hi Charles, thank you for taking a few moments to post your feedback here! Upon checking, I can see that you received the old version of our product. We are pleased to tell you that we have made quite a few improvements to our Baerskin Hoodie since then, including to its material and sizing. You may check out the new version here: www.baerskinhoodie.com. We hope you give our store another chance again soon.
Not a great experience to buy the Baerskin Hoodie. The buying experience was clunky. The hoodies came two months later than they said they would be there, and customer service was next to nonexistent. And, to top it all off, the zipper is on the wrong side of the jacket (left rather than right). ANd it's not as warm as they claim it to be. Would have a hard time buying anything ever again.
Hi Aaron, thank you for taking a few minutes to share your thoughts with us! It seems that your experience with our company has been rather unpleasant. We are truly sorry for the inconvenience! We indeed experienced a few challenges with shipping orders in a timely manner and responding to our customers’ concerns at the time you placed your order. We already made a few changes to our shipping and Customer Service departments since then, so you should expect a quicker turnaround, should you do business with us again anytime soon. Regarding the zipper, we are pleased to let you know that it is now on the right side on the new version of our product. We also made a few improvements to make it even more warm. You can check out the rest of the features of Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. We hope you give our store another chance again soon.
Good hoodie and very practical. Plenty of storage space, I never run out of pockets to store my tools in. Considering buying them for my field engineers. The arm/chest pockets are useful for storing access keycards. The velcro patches are great for adding branding/badges.
Downsides:
Could be comfier, the material is not as good as other fleece type materials
The hood isn't very practical. It sits weirdly over the top of the head and doesn't aesthetically look great. The cap meant to keep rain and sun off your eyes doesn't add much function either.
Pocket ripped open after getting caught on a door handle. It didn't take much for it to rip, I'd have expected a stronger construction.
They were gifts and arrived in a timely fashion. Very well received.
I tried to return my jacket after I was assured it was possible to get a refund. After dozens of emails and phone calls, no person is available to give return instructions. They require you to talk to their customer service before getting a REFUND, but in last 30 days or more no one has gotten back to me or am I able to reach anyone. PASS ON THIS COMPANY-
Hi Val, thank you for taking some time to post your feedback here! We are very sorry to hear that you had a hard time getting in touch with us for assistance with returning your product. Indeed, as indicated on the Terms and Conditions section of our website, we require our customers to contact us first if they wish to return their product, so we can provide the return instructions and correct return addresses. Rest assured that we are working hard to simplify our Customer Support procedures and we are hiring more agents to ensure more timely responses to our customers’ concerns. As for your concern in specific, if you have yet to receive the assistance you need, please email me directly at stephanie@baerskinhoodie.com so I can help you myself.
I bought one for my husband for Christmas last year. He loved it and I loved it so much that I bought one for myself. We wear them all the time...except for summer of course...
This hoodie is very useful, no need for a coat if you are shopping or running errands because your hoodie with the multiple pockets has a place for all your hands free items.
Customer service was wildly nice. Had to return a hoodie for smaller size, they could not have been more accommodating
Oh yes!
I enjoy my Beautiful Bearskin hoody!
My partner's cuffs are different than mine, i do like that feature.
Would you consider adding the wrist warmer with thumb hole into the sleeve with the velcro adjustable wrist band?
Hi Daniel, thank you for taking a moment to write a short review here! We understand that you found the hood to be too large and there seems to be an issue with the zipper of the Baerskin Hoodie you received. We are sorry to hear that. Please send me a photo that shows the issue with your zipper at stephanie@baerskinhoodie.com so I can look into this and help offer a satisfactory solution for you. As for the hood, we are glad to let you know that we have made it smaller in our new and improved Baerskin Hoodie 3.0. You can check out the rest of its features here: www.baerskinhoodie.com.
Sizing too small, zipper backward for men, not the warmest thing ever, just another made in china product.
Not worth the hype
Hi Pete, thank you for taking a few moments to share your review here! First, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. Regarding your product, we understand that it was too small for you and it was not as warm as you would have liked. Should you do business with us again in the future, we would like to let you know that we offer easy exchange and return processes, as long as you contact us shortly after receiving your product. Lastly, based on the date you placed your order, it seems that you received the old version of our product, where the zipper was on the left side. The reason for this placement is because our product was designed in Europe, where zippers are usually positioned that way. However, due to public demand, we moved the main zipper to the right side in our new and improved version. You can find out more about Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. We hope you give our product another chance again soon!
Took over a month to receive and came in multiple shipments on different days.
Missed my embroidery deadline for Christmas.
Clearly taking order's prior to ordering inventory and theres no talking to anybody.
Good quality other than this.
Hi Paul, thank you for taking the time to write your feedback here! It seems that the long shipping time and lack of communication from our end has left your experience with us so much to be desired. We are sorry for the delay and inconvenience. We have indeed encountered a few challenges with shipping orders in a timely manner during the holiday season last year, as we were severely underprepared for dealing with the surge in volume of orders. We have already made upgrades to our shipping department since then, and we have been seeing improvements when it comes to shipping and restocking. We have also simplified our Customer Support procedures and hired more agents to ensure more timely responses to our customers’ concerns. We hope you give our store another chance in the future.
Satisfied with service and quality of the product. Has held up well over the past year.
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Hello,
Thank you for taking the time to share your thoughts with us!
I'm thrilled to hear that you're liking the hoodie! It's always great to know our products are hitting the mark for our customers.
However, I want to sincerely apologize for any inconvenience caused by the delay in delivery. It's totally understandable that the timing of the process caught you off guard. I get it; waiting for something you're excited about is not the most fun experience.
Your feedback is a valuable reminder for us to keep working on improving our communication and making sure our customers have a crystal-clear picture of what to expect.
If there's anything specific you'd like us to address or if you have further thoughts, we're all ears. We want to make things right and ensure you have a positive experience overall.
We appreciate your understanding, and thank you for choosing to shop at our online store!
Best,
Stephanie