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BÆRSkin Hoodie

Overview

BÆRSkin Hoodie has a rating of 2.5 stars from 1,490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 2nd among Jackets sites.

service
379
value
124
shipping
149
returns
89
quality
115
This company responds to reviews on average within 6 days
+65
How would you rate BÆRSkin Hoodie?
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Delaware
1 review
0 helpful votes
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The Best
January 1, 2024

This hoodie is the best I have had it's so warm and snuggle I even look forward to cold weather!

Date of experience: January 1, 2024
Maryland
3 reviews
4 helpful votes
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Great Hoodie
January 5, 2024

I ordered this for my son-in-law. He was very familiar with the BAERSkin Hoodie and never bought one, so he was so happy and absolutely loves it.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Althea,

Thank you very much for sharing your impression with us!

We are very happy to hear that your son is enjoying the warmth and practical design of his hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Wisconsin
1 review
0 helpful votes
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Great Hoodie
December 1, 2023

This Hoodie is well made and warm. I have two and wear them all the time when it gets cold.

Date of experience: December 1, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Jeffrey,

Thank you for your positive feedback!

I'm delighted to hear that you find our hoodies well-made and warm. It's fantastic to know that you own two of them and that they've become your go-to choice when the weather gets cold.

If there's anything else you'd like to share or if you have more feedback, feel free to reach out.

We appreciate your support and look forward to continuing to provide you with quality products!

Best,

Stephanie

Utah
1 review
2 helpful votes
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Ordered 4 hoodies on 10-30-2022 paid 344.80 total. Got an auto-email saying order was received. Heard nothing until 11-17-2022 when I received
2nd email they were sending product from China! I thought was made in America or Europe! From 10-30 to 11-17 2022 I was concerned.
Called phone number for Baerskin listed on Better Business Bureau. Called twice. Second time waited for 30 minutes. No response. Could not
Contact company thru several emails to cancel order. No response. On Nov 18th got an email from MyNuve saying order was shipped? Who is MyNuve?
I tried to email back to stop order. Finally got an answer on Nov28th saying I couldn't cancel order it was already shipped. I received product on Nov30.
I shipped back next day unopened and emailed MyNuve telling them so. Got an auto email Dec6th asking how I liked product! When I answered I had send
Product back unopened I was contacted Dec7 asking where. When I said I had returned to sender, I got this email back from MyNuve-------
Thank you for your email.
It is stated in our Terms on the website (Section 13) that we can only accept packages if sent to the address we provide, and if they have been pre-paid.
Therefore unfortunately we are not able to assist you any further in this matter, we are sorry for this inconvenience.
Thank you for your understanding.
Kind regards,
Iva

Gee. Sorry I didn't read section 13 on your website. I lost my money and no more response from baerskin or mynuve.
Very poor communication and service from both firms. Are they connected? DO NOT BUY FROM EITHER

Date of experience: January 22, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Buccaneer,

Thank you very much for sharing your experience with us!

When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. We had an increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.

Regarding the delivery and return of the package, let me kindly explain to you that from our warehouse, the package must go through several customs. After clearance, a carrier will bring it to a postal sorting facility. Finally, a local carrier operating in your area will pick it up and bring it to your door. Therefore, the address you see on your package isn't the address to our return center, nor is it the address to the warehouse of origin. It's the address to one of those facilities where your package stopped along the way.

If you were to send the items back to the address you see on the package, you would end up sending them to some shipping company's warehouse. The people working there wouldn't know whose package that is and what to do with it and the items would never arrive back to us. That's why we always advise customers to contact us before returning the package so that we can provide them with the right information about our return center. I'm sorry for this inconvenience you experienced since you returned the package without contacting us before that.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.

All the best,

Stephanie

Massachusetts
1 review
0 helpful votes
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Comfy and durable
November 24, 2023

The hoodie is super comfy and durable and has lots of pockets. Very warm too. I love this thing!

Date of experience: November 24, 2023
GB
1 review
0 helpful votes
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Excellent quality Jacket 👍🏼👍🏼
February 1, 2024

Received item earlier than I thought, great item brought for my husband and he loves it.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Nita,

Thank you so much for sharing your thoughts with us!

We're thrilled to hear that your husband loves the quality of his new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.

We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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Great jacket!
January 4, 2024

Very happy with my jacket kept me warm during my travel. I' love the extra pockets.

Date of experience: January 4, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Delila,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

New York
3 reviews
0 helpful votes
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Great Hoodie
January 4, 2024

Warm and comfortable. No issues

All good. Would buy again. May buy later for my kids

Date of experience: January 4, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Jim,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

Washington
1 review
0 helpful votes
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Great Hoodie
January 1, 2024

The thing is both warm and comfortable. So much so, I know own three of them.

Date of experience: January 1, 2024
Canada
1 review
0 helpful votes
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Good fit doesnt last tho
January 1, 2024

Over all happy with this product but did not last as long as I thought :(

Date of experience: January 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Garth,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Very warm product, great for outdoors on a frosty morning and warm inside the house too.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi John,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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Totally lives up to Hype!
January 1, 2024

Gave these as gifts. Its 20 degrees in Oklahoma today and son is warm in this.

Date of experience: January 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Kay,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Colorado
1 review
0 helpful votes
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Baggy and warm
November 25, 2023

It's baggy and warm. Perfect. Here's some extra text to meet the arbitrary minimum text threshold.

Date of experience: November 25, 2023
New York
2 reviews
0 helpful votes
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11 month review
November 27, 2023

Satisfied with service and quality of the product. Has held up well over the past year.

Date of experience: November 27, 2023
GB
1 review
0 helpful votes
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I was so excited they brought in women's sizes I had to buy a second one!

Date of experience: December 4, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Carol,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

The fact you purchased your second hoodie tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

New York
1 review
0 helpful votes
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Amazing
December 4, 2023

Amazing they do not collect any lint and so many pockets and very warm. Great hood.

Date of experience: December 4, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi George,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

It is also essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.

Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Australia
1 review
0 helpful votes
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Warmest hoodie I have ever owned
December 3, 2023

Great service, super easy to deal with. Ordered wrong size,that was dealt with without any dramas

Date of experience: December 3, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mick,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.

We are very happy to hear that you are enjoying the warmth of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Minnesota
1 review
0 helpful votes
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THE BEST HOODIE I'VE OWNED
December 4, 2023

I live in northern Minnesota and this hoodie you could say is a coat, I where it daily

Date of experience: December 4, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Wally,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Massachusetts
1 review
0 helpful votes
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An awesome hoodie!
November 24, 2023

It really keeps the cold weather out. It is a comfortable hoodie. Made to last. I highly recommend.

Date of experience: November 24, 2023
GB
1 review
0 helpful votes
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Great jacket HUGE hood
January 1, 2024

As it the title Great jacket, very warm but the hood is HUGE, I'm sure it would cove a motorcycle crash helmet

Date of experience: January 1, 2024