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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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The commercial says it all. No need to layer up. Just the Baer Skin hoody and a t-shirt and I can chop wood all day in January. Great product!
Hi Gerald,
Thank you for your fantastic feedback!
I'm delighted to hear that the Baerskin hoodie lives up to its claims, allowing you to stay warm and comfortable even while chopping wood in January without the need for layering up. It's great to know that you find it to be a great product.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with a reliable and effective hoodie.
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie
This item lived up to the hype that was shown in the online ads. I rarely purchase anything that shows up as an ad on YouTube because I have seen far too many scams. However, this item caught my attention and I am glad I ordered it. Yes, it is a little on the pricey side, and I think the "discount" is just a ploy, but I am very happy with my purchase.
Firstly, it fits well. I ordered true to my size (2XL) and it fit nicely. It is loose enough to wear over things. Also, I am over six feet tall, so I was thrilled to see that the sleeves were long enough. They actually cover my arms fully when I stretch or reach. That was fabulous!.
It is soft and comfortable. I wore mine nearly exclusively all of last winter and was kept warm while remaining mobile and flexible. There are so many pockets, the it is easy to forget which one you may have used too.
I have one minor, tiny, "complaint". For Americans, the zipper is on the wrong side. If you are used to using your right hand to zip up and down, it will take you a little time to get used to the zipper being "on the wrong side". Apparently this is not a thing for the rest of the world, it is more of an American complaint. Anyway, I got used to it and I am happy to put up with it because of how much I like the hoodie.
Hi Lyle,
Thank you for sharing such a thorough and positive review of your experience with the hoodie!
I'm thrilled to hear that it lived up to the hype and caught your attention in a positive way.
It's fantastic to know that the fit, especially for someone over six feet tall, and the length of the sleeves were exactly what you needed. Therefore, I'm glad you found it soft, comfortable, and suitable for keeping you warm while remaining mobile and flexible throughout the winter.
We appreciate your understanding about the zipper orientation, and we're glad to hear that you got used to it and are happy with the overall hoodie. However, I'm happy to let you know we have a new version of our hoodie out, with the zipper on the left side.
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie
My two Baerskin hoodies are a few years old, dating back to the first generation of offered product. The elasticized drawstring at the waist snugs down tightly to keep the wind out. The thumb holed cuffs are a nice touch for tucking the sleeves into the cuffs of gauntlet style gloves. The zippered pockets provide plenty of room for your EDC goodies. I imagine the newer versions are even more functional and versatile, and I imagine I'll be able to report back on the new and improved version if Santa got my letter.
Hi Dan,
Thank you for sharing your experience with the first-generation Baerskin hoodies!
It's great to hear that they've served you well with features like the elasticized drawstring, thumb-holed cuffs, and ample space in the zippered pockets.
Rest assured, we're continually working to enhance our products, and we hope that if Santa got your letter, the new and improved versions will bring even more functionality and versatility to your wardrobe.
If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out. We appreciate your continued support and the opportunity to provide you with quality products.
Wishing you a cozy and warm holiday season!
Best,
Stephanie
I've purchased both the first and second models. Each has its benefits, and I wear them to death. I'm 6'3", 37" sleeve length, and they fit great, albeit the first is long enough because it allows for thumb holes. What's missing? A hanging loop!
I ordered the jacket before winter. It came in the mail and had a slice in the package that cut through to the jacket. I refused it and contacted the company. It took 2 and a half months to get a replacement. Finally it came in March of 2023.
Hi Todd,
Thank you so much for sharing your experience with us!
I am sorry to hear that you received your first delivery in a less than satisfactory package, please let me apologize for that. Our team responsible for packaging will be happy to hear and consider your opinions because we are always looking for new ways to improve our service. Your opinion is crucial to us in that aspect.
On the other hand, it is very important to us that you are satisfied with the quality of the hoodie, and also that you had good communication with our customer support team so everything related to the exchange was resolved in your favor. Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Nice jacket. Very light jacket that I thought couldn't be warm but it is. Only issue I have is getting use to the zipper being on the other side.
The jacket has been super warm and comforting during winter, better than my thin travel jacket. Even let a friend at work have the second one and he loves it.
I ordered the wrong size. I should have ordered the LARGE instead of the X Large. I still have one that I haven't worn yet, would like to exchange it for a Large, if possible.
Hi Eugene,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Nice hoodie, purchased two, first one I chosen Large, and it is a bit too big, so I requested to return, but the return fees did not make sense, I was better of keeping and getting another one in medium size.
I am very happy with both, but they are nothing SPECIAL in terms of keeping you extra warm, they are warm, but expecte layers underneath.
Thumb up
Purchased a Bearskin Hoodie based purely on an advertising promo on YouTube. Not at all disappointed. Brilliant jacket, perhaps even too warm for the climatic conditions where I live. Well made, super comfortable. Great value for what appears to be a quality jacket
Two for myself, one for my son in law. Granddaughter expropriated that one. It's her favorite. With my two, there's always a spare when the other is being laundered.
It was a gift, he enjoys it, but thinks I paid too much for it for what it is. It fits perfect true to size.
Hello Wendy,
Thank you so much for taking a few moments to share your experience with us!
We are glad that the person you gave the hoodie as a present enjoys it. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie 2.0 is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Delivered in sealed bag. This is my 2nd Hoodie and it is near perfect in design and utility. Big changes since Gen 1. Zippers on the inside and more insulated. The hood size is reduced to allow better peripheral vison. The perfect fleece.
First time buyer was fantastic! My daughter in-law loves your product. I certainly will try them myself.
As a small-built female, I was a bit worried that the small size might still be too large but no, it fits fine. I love all the pockets and wear it all the time in the winter when not raining. My only small criticism would be that it's not quite as warm as I would like, but other than that, great product.
To me, the zipper was on the wrong side after talking to customer service they said that was the normal. I thought it would be a lot easier to zip up and down but it is not.
Hello Bruno,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
I ordered the hoodie and it was way too big. After contacting customer service they sent me as promised a size smaller for free. I've been wearing it for hikes and dog walking ever since and it has been too hot however it is now coming in to its element in December as it wasn't cold enough!
A fantastic product, keeps the cold out and plenty of pockets I wouldn't be without it
Freezing and blustery weather not an issue when I wear my Hoodie,
Not only does it keep me warm but dry in the rain.
Easily washed and dried ready for the next adventure.
Tim
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Elmer,
Thank you for your positive feedback!
I'm thrilled to hear that you find the hoodie well made, warm, and good looking. It's wonderful to know that your wife loves it too!
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with quality products.
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie