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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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It was one of the BEST GIFTS EVER.
He felt, looked and paraded around the mirror.
I got many hugs and kisses.
Hi Carl,
Thank you for taking the time to share your positive experience!
I'm glad to hear that you were very satisfied with our product in December 2022, and it's especially gratifying to know that the fleeces were well liked.
Your satisfaction is our top priority, and we appreciate your support. If there's anything specific you enjoyed about the product or if there are any suggestions you'd like to share, we'd love to hear more about your experience.
Thank you for choosing our product, and we look forward to continuing to provide you with high-quality and well-loved items in the future!
Best,
Stephanie
It is as advertised good quality and quite warm. I really enjoy wearing in in the fall and early winter!
Hi Louis,
Thank you for your positive feedback!
I'm delighted to hear that our hoodie lives up to its advertisement, providing good quality and warmth as expected. It's wonderful to know that you enjoy wearing it during the fall and early winter.
Your satisfaction is our goal, and we appreciate you taking the time to share your experience. If there's anything specific you love about the hoodie or if you have any suggestions for improvement, we'd love to hear more.
Thank you for choosing our product, and we look forward to continuing to provide you with warmth and comfort in the seasons to come!
Best,
Stephanie
Does not stop the wind from blowing thru. Need to wear a jacket with it to stay warm. Not worth the money spent
Hi Leonard,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
Let me just assure you that our designers intentionally made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this doesn't work for you and we are sorry about that.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Overall very functional. Great design. Fits very well including hood itself. Materials, hardware and assembly excellent. Thicker fleece holds well without being bulky. High level of warmth and wind break.
Easy maintenance. Highly recommended.
Hi Erik,
Thank you for your detailed and positive review!
I'm thrilled to hear that our hoodie has proven to be very functional, well-designed, and meets your expectations in terms of fit and materials.
Your comments on the excellent materials, hardware, and assembly are truly appreciated. It's wonderful to know that the thicker fleece provides warmth without adding bulk and that the hoodie excels in providing both warmth and wind resistance.
I'm also glad to hear that the easy maintenance adds to the overall positive experience. Your recommendation means a lot to us, and we're grateful for your support.
Thank you for choosing our hoodie, and we look forward to providing you with more functional and well-designed items in the future!
Best,
Stephanie
My first jacket had Velcro go bad on the right sleeve and had lots of stitching come out. They were nice to me and sent me a new jacket. This jacket does not seem to help keep me warm. What it does good is shed off the rain and it dries fast, and it does help with blocking the wind.
Hi Dino,
Thank you for sharing your experience!
I appreciate your honesty about the issues you faced with the first hoodie. Nevertheless, I'm glad to hear that our team was able to assist you by sending a replacement hoodie.
However, I'm sorry to hear that the new hoodie doesn't seem to provide the warmth you were expecting. Rest assured, we appreciate your feedback about its effectiveness in shedding rain, quick drying, and blocking wind.
Thank you for choosing us, and we hope to continue serving you in the future!
Best,
Stephanie
My order was promptly replaced after my order was lost in transit. It was worth the wait. This is the warmest, most comfortable hoodie,I've ever owned. I like the colors Olive and gray. The best feature of this hoodie is the multiple pockets.
Hi Gustavo,
Thank you for sharing your experience, and we appreciate your patience during the replacement process!
I'm delighted to hear that the wait was worth it and that our hoodie has become the warmest and most comfortable one you've ever owned.
It's fantastic to know that the colors, green and gray, meet your preferences, and we're pleased that you appreciate the multiple pockets – a feature we believe adds practicality and convenience.
Thank you for choosing our hoodie, and we look forward to providing you with more warmth and comfort in the future!
Best,
Stephanie
I wish the female zipper configuration. Had been disclosed. The jackets are otherwise well designed. I don't want to fumble a zipper when drawing a pistol.
Hello Sven,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
On the other side, we are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Fast delivery, really warm and snug and super comfortable, highly recommended
Hello,
Thank you for your positive feedback!
I'm thrilled to hear that our hoodie provided a fast delivery experience and that it's keeping you warm, snug, and super comfortable.
Your recommendation means a lot to us, and we're delighted that you're enjoying the comfort and warmth of our hoodie. If there's anything specific you love about it or if you have any suggestions for improvement, we'd love to hear more about your experience.
Thank you for choosing our product, and we look forward to continuing to provide you in the future!
Best,
Stephanie
Traveled with my Baerskin from California to the Oregon coast and it kept me warm and comfortable. New Mexico here I come with my Bareskin.
Hello,
Thank you for sharing your fantastic experience with your Baerskin hoodie!
I'm thrilled to hear that it kept you warm and comfortable during your journey from California to the Oregon coast.
It's wonderful to know that your Baerskin will be joining you on your travels to New Mexico. We hope it continues to provide you with the warmth and comfort you've come to expect from our product.
Thank you for choosing Baerskin, and we look forward to being a part of your future adventures!
Best,
Stephanie
My first purchase went well & the hoodie feels great. This second order was sent back after I was charged for some reason but was not cancelled by me. Received no communication as to why nor a refund once it was returned. No response from the sent email as to what happened with my order. Chat expirience was way better & almost immediate but still couldn't provide answers for what happened. Will see how long it takes to receive the new order.
Hi Melissa,
Thank you for bringing this to our attention!
I sincerely apologize for the inconvenience you've experienced with your second order. We understand how frustrating it can be, and we appreciate your patience.
I'm also sorry for any confusion surrounding the charge and the lack of communication regarding the return. This falls short of the level of service we aim to provide. Rest assured, we're actively looking into the matter and working to resolve it promptly.
Your feedback about the chat experience is valuable, and we'll use it to improve our communication and service.
Thank you for your understanding!
Best,
Stephanie
I've had the Hoodie for a couple of months now, and don't go anywhere without it. I use it in the office (thermostat is always locked in freezing cold) and used it on my trips to Alaska. The hoodie is excellent and has all the features as mentioned in the advertisement. I had to get used to the double zipper function, but am loving it now!
Thank guys, its a super product!
Hi Stephan,
Thank you for taking the time to share your positive experience with our hoodie!
I'm thrilled to hear that it has become an essential companion for you, whether in the office or on your trips to Alaska.
It's great to know that the hoodie lives up to the features mentioned in the advertisement and that you've adjusted well to the double zipper function. Your feedback is valuable, and we're delighted that you find it to be a super product.
Thank you for choosing our hoodie, and we look forward to being a part of your adventures and everyday comfort in the future!
Best,
Stephanie
Very good jacket keeps you warm and looks great. I will recommend this jacket.
Hi Joyce,
Thank you for your positive feedback!
I'm thrilled to hear that our hoodie keeps you warm and looks great. Your recommendation means a lot to us, and we appreciate you sharing your satisfaction with our product.
Thank you for choosing our hoodie, and we look forward to providing you with more warmth and style in the future!
Best,
Stephanie
It's been a year after my purchase and I'm still very happy with the hoodie and the deal I got last year especially. It is warmer than any coat I've had in the past it's much more convenient to transport can roll up to a fairly tight size for transportation if you're not wearing it. Extremely useful secret pockets inside. The quality of the fleece is fantastic and it is extremely warm embezzled and very good job of of blocking even the most fierce wind shears. I especially like the mini "baseball cap-style" bill on the hoodie. It gives an extra edge keeping the Sun, snow and rain off of your face.
Upholstering's all over its design make it easy to custom fit it covering areas when you need to or relaxing them when you're being more active. It also has a very good job of repelling rain although it is not waterproof, per se, it repels rain especially the Misty type that you may get while hiking or walking around town. For heavy downpours I imagine it with a fair bit less although I have not had the experience to wear in that type of weather. Some of the cons however take it by getting used to. I would rather in normal western style zipper not a woman style zipper. Also it is difficult to zip and unzip the bicep pockets since the fleece is very giving the torque used to pull the zipper downward requires you to hold the bottom area so the zipper itself is straight thus allowing it to open. The same goes when you want to close it. The other observation regarding purchasing is that, being from United States, we're used to a need for little bit of adjustments when sizing is involved especially when the product is made in a different country. At the time I was much heavier than I am
Currently. I anticipated a need for a XXL rather than a typical XL size that I would get in other clothing made here. It arrived a bit larger than I expected and now that I've lost nearly 50 lb since even bigger but still very functional and I appreciate it a lot for now I can wear something heavier underneath if I ever need it but doubtful since it keeps me extremely warm as is. I guess my advice is, if you order it order it through to your size unless they've changed manufacturing process over the past year if you take a large, order a large. If you take an extra large, order an extra large. That's my experience. The packaging is phenomenal and even came with a sliding lock storage bag to protect it or store it off-season. I'd say if it goes on sale for under $100 again definitely grab it. I'm looking forward to trying their other products too!
Hi Bill,
Thank you for taking the time to share such a detailed and comprehensive review of your experience with the hoodie!
I'm thrilled to hear that, after a year, you're still very happy with your purchase and that it has proven to be warm, convenient, and functional for various situations.
I also appreciate your candid feedback on both the positive aspects and the areas where there could be improvements. Your insights regarding sizing, zipper style, and the challenges with the bicep pockets are valuable, and we'll certainly take them into consideration for future design considerations.
It's great to know that the hoodie has served you well in various weather conditions, and we're glad you appreciate the thoughtfulness in the packaging.
We're grateful for your continued support, and we look forward to serving you with more quality products in the future!
Best,
Stephanie
Excellent product,comfortable warm and well made.all round great value for money.
Hi Gerald,
Thank you for your glowing review!
I'm delighted to hear that you find our hoodie to be an excellent product, comfortable, warm, and well-made. It's fantastic to know that you see it as great value for money.
Your satisfaction is our top priority, and your positive feedback motivates us to continue delivering high-quality and comfortable products.
Thank you for choosing our hoodie, and we look forward to providing you with continued warmth, comfort, and value in the future!
Best,
Stephanie
Bought two of these a while ago and gave one as a present. My first comment is that they appear to be different styles, one has stitched labels and the other none. Maybe I ordered different I don't remember. The recipient of the one intended as a present is thrilled and wears it continually. I only opened mine after many months and after a couple of long walks decided they are very good value, feel comfortable and particularly like the arm pockets for phone etc. It took a while to master the drawstrings on the hood, prior to which the peak kept getting in the way of the view ahead but had it explained now! Also the zip was sticky initially but its working fine now. They took a while to arrive so my advice is order in good time if giving as a present. Generally very pleased with both items and would buy another.
Hello,
Thank you for taking the time to share your detailed experience with our hoodies!
I appreciate your thorough feedback and are pleased to hear that, overall, you find them to be good value and comfortable.
Nevertheless, I'm thrilled to know that the recipient of the gifted hoodie is thrilled and wears it continually. The feedback about the arm pockets and your overall satisfaction is valuable to us.
Regarding the drawstrings and the initial stickiness of the zipper, I appreciate your patience and understanding. We'll certainly take note of these points for future improvements.
We appreciate you for choosing to shop at our online store!
Best,
Stephanie
The size is a bigger than expected, the medium i ordered feels Large but layers of clothing helps during the winter. Overall textire amount of pockets is the best.
Hi Ami,
Thank you for sharing your feedback with us!
We appreciate your comments on the size, and I'm glad to hear that despite the size being a bit larger than expected, the hoodie still proves useful, especially with layering during the winter.
It's great to know that you appreciate the texture and the abundance of pockets. Your satisfaction is important to us, and we're always working to improve our products based on customer feedback.
Thank you for choosing our product, and we look forward to providing you with more comfortable and well-designed items in the future!
Best,
Stephanie
I've never really been into clothing, but my BaerSkin hoodie has become my favorite piece. It's the type of thing you toss in the car and take anywhere. It always looks great and the quality is industrial strength.
Hi Randy,
Thank you for sharing your wonderful experience with your hoodie!
I'm thrilled to hear that it has become your favorite piece, especially considering you may not have been into clothing much before.
It's fantastic to know that your hoodie has become a versatile and reliable companion, always ready to accompany you anywhere. We take pride in crafting products with industrial-strength quality, and we're delighted to have met your expectations.
Thank you for choosing our product, and we look forward to being a part of your everyday comfort and style in the future!
Best,
Stephanie
Hi Kenneth,
Thank you for your positive feedback!
I'm delighted to hear that your hoodie is nice and warm, fits well, has a great color, and washes well. Your satisfaction is important to us, and it's wonderful to know that our product meets your expectations in various aspects.
Thank you for choosing our hoodie, and we look forward to providing you with more warmth, style, and easy maintenance in the future!
Best,
Stephanie
Fits great, many pockets which is nice. Hood a little to big or baggie, not snug, great for hiking in
Most weather 30 degrees or above. Well constructed but not from USA. Patch option is fun.
Hi Craig,
Thank you for sharing your feedback!
I'm pleased to hear that the hoodie fits well and that you appreciate the many pockets. It's great to know that it serves you well for hiking in most weather conditions above 30 degrees.
Your input about the hood size, construction, and the option for patches is valuable. We'll take note of these insights for future considerations.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
Thank you for choosing us, and we hope the hoodie continues to meet your needs!
Best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hello,
Thank you for sharing the heartwarming experience of your gift-giving!
I'm absolutely thrilled to hear that the hoodie made for one of the best gifts ever. It's incredibly rewarding to know that your husband not only appreciated the feel and look of the hoodie but also took the time to parade around the mirror.
The many hugs and kisses are the kind of reactions that make our efforts truly worthwhile. Your thoughtful choice has certainly brought joy and warmth, and we're honored to have played a part in creating such a special moment.
We appreciate your support and look forward to providing you with more memorable and cherished gift options in the future!
Best,
Stephanie