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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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After less than one year of wear, zipper fell apart rendering the jacket unwearable. Pretty poor plastic zipper for a jacket that sells full price of almost $300. Wrote to support and have heard nothing back, guess they don't support their product.
I could not wait for Christmas, so the guys got their early, just in time for some cold weather. This way I could use my own just as well. Two of us are on Motorcycles. The jackets work perfectly and are well made. Thank you
Hi there! Thank you for taking the time to share your thoughts here! We are thrilled to hear that our Baerskin Hoodies worked perfectly in keeping you and your brothers warm on your motorcycle rides. We did put a lot of thought into the design and development processes of our product, as we want to give our customers a quality hoodie that doesn’t only look stylish, but is also able to provide warmth, comfort, and convenience in any season. Thank you for choosing our shop. We hope to do business with you again soon.
The Baerskin hood came before they said it would and that was good. I wear it all the time and I do not feel the wind going though the hoodie like other hoodies. It keeps me warm
Hi Colin, thank you for taking the time to post your review here! We are pleased to hear that your Baerskin Hoodie arrived earlier than expected, and that it keeps you warm and blocks the wind effectively. Our team spends a lot of time to develop quality outdoor products and ensure that they are delivered to our customers in a timely manner. That’s why your comment means a lot to us. It lets us know that our efforts are worth it. Thank you for choosing to shop with us. We look forward to doing business with you again soon.
Is warm under cold winds and comfortable. Can be used with rain gear
Hi Gordon, thank you for taking some time to share your feedback here! We are pleased to hear that you liked the look of our Baerskin Hoodie and that you found it comfortable and warm. We did aim to develop a product that not only looks good, but would also equip the wearer for both wild extremes and everyday wearability. Your positive review about our product lets us know that we have succeeded in this. Thank you for choosing to shop with us! We hope to see you back at our store soon.
It's the best in all weather conditions, I recommend to all the people who like a quality products.
Hi Brighton, thank you for taking the time to leave a review here! We appreciate the high rating you gave us, and we are thrilled to know that you liked the performance of our Baerskin Hoodie in all weather conditions. We are also glad to find out that you had a pleasant experience with our Customer Service. Indeed, our product was inspired by the natural extremes of all four seasons, so we used materials and added features that will keep the wearer comfortable and protected, no matter the weather. Our team also works hard to respond to our customers in a timely and satisfactory manner - and your appreciation is the best reward for all our hard work. Thank you for recommending our product! We hope to do business with you again soon.
The arms are too short. I bought 2 hoodies, one for me and o e for my partner. Both arms are too short. They could be a few inches longer in the back as well. They are not windproof
Service was quick
Hi Carol,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the longer sleeves, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephani
I love that I can depend on my hoodie to block the wind, no draft, reliable shield against the cold. And recently I was caught by an especially cold rain. And later, it didn't absorb any of the rain, the drops just rolled off. Proof positive it could keep me warm.
Hi Deb, thank you for taking a few minutes to post your review here! We are so glad to hear that your experience wearing our Baerskin Hoodie had been positive, as it was able to keep you warm and dry despite the rain and cold weather. We worked hard in developing an outdoor hoodie that would keep the wearer from different elements, so we made sure to use quality and durable materials. Thank you for shopping with us! We look forward to seeing you back at our store soon.
Hoodie is great! Warm! LOVE the pockets. Only thing I would change is the hood tighteners. Regular hoodie strings work better. Those press ones loosen almost immediately.
Hi Lynn, thank you for taking the time to post your review here! We are pleased to hear that you found our Baerskin Hoodie warm and that you loved its pockets. We do understand that you would prefer it if the hood toggles were made of different material. Rest assured that this is noted and will be considered when we develop the future version of our product. Thank you for choosing our shop! We look forward to seeing you back at our store soon.
My bearskin has been my go to since purchasing last year, gifting them this year
Hi Alexander, thank you for taking a moment to share your review here! We are very flattered to hear that you found our Baerskin Hoodie to be the best hoodie ever, and that it has been your go-to since your first purchase last year. They are indeed a perfect gift to your loved ones this cold holiday season, and we hope they love our product as much as you did! Thank you for choosing our shop. We look forward to doing business with you again soon.
Yet, Wonderfully warm and comfortable in the windy cold northern Illinois winter weather.
Hi Sandra, thank you for taking a few moments to leave your feedback here! We are glad to hear that our Baerskin Hoodie was able to keep you warm and comfortable in windy winter weather, and that you liked that it has deep pockets to carry your belongings. We take pride in developing quality outdoor products that would provide comfort and convenience to our customers for a very long time, and your positive review about our product lets us know that we are on the right track. Thank you for choosing to shop with us! We hope to see you back at our store soon.
It's a great Hoodie - just can't decide whether to call it a jacket or a sweater! In a way I wish there was a version without the Hood. Love the many pockets!
Hi Van, thank you for taking some time to share your feedback here! We are glad to hear that you loved the pockets of our Baerskin Hoodie. We do understand that you would like it if there was a version without the hood. Rest assured that your suggestion will be forwarded to our Product Development team so we can consider developing that model in the future. Thank you for shopping with us! We look forward to doing business with you again soon.
Baerskin hoodie 2.0 performs awesome, warmer than most polar fleece jackets, great pockets, hood keeps neck warm.
Hi Eric, thank you for taking a moment to write your thoughts here! We are happy to hear that our Baerskin Hoodie met your expectations in terms of warmth, performance, pockets, and hood. It was our goal to develop a product that doesn't only look good, but would be practical and convenient for any outdoor activities and weather. That's why your comment means so much to us. It lets us know that our hard work is worth it. Thank you for choosing our shop! We hope to see you back at our store soon.
The only thing was the length of time it took to receive it.
Hi Deborah,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the warmth of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Each of the nine pockets has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered one of these a few months before a planed trip to colder weather based on the "blocks wind" claim. We'll I can tell you the claim us a complete lie. In 43deg weather with 38deg wind chill I felt every bit of wind 5-8mph come right through, I was so cold. Save your money and buy a good coat, don't fall for the marketing like I did. I don't even want to donate this because it won't keep anyone warm.
Hi there,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Garment met and or exceeded my expectations. Item received was exactly as described on the website.
Hi Jerry, thank you for taking a few moments to leave your review here! We are thrilled to hear that our Baerskin Hoodie exceeded your expectations and that you found that it has excellent quality. We highly value customer satisfaction and transparency, so we put in a lot of time and effort in developing quality products and making sure that our advertisements portray our product accurately. Your appreciation for our product lets us know that our efforts are not in vain. Thank you for choosing our shop! We look forward to seeing you back at our store soon.
It's the real deal. True wind stopper and very warm. My new BFF coat in the closet.
Hi Lawrence,
Thank you for your fantastic feedback!
I'm thrilled to hear that your new coat is the real deal, providing true wind-stopping capabilities and keeping you very warm. It's wonderful to know that it has become your new BFF in the closet.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with a coat that meets your needs.
Thank you for choosing us, and we look forward to continuing to serve you!
Best,
Stephanie
Last night I had to work a 24 hour shift. The day started out very mild with temps at 53 degrees in the foothills. Then, the clouds rolled in and we were in the fog. It got down to 39 degrees. As the evening rolled in, the fog turned into heavy rain. All the while, I was warm and dry in my Baerskin jacket. Now if only I had Some Baerskin gloves and pants, the experience would have been perfect. I had my wife send a Baerskin jacket to my son in Germany. I have no doubt that he will be more than satisfied.
Hi there, thank you for taking a few moments to post your review here! We are thrilled to hear that you stayed warm and dry in your Baerskin Hoodie, no matter the weather! You can buy the Baerskin pants on our website at www.baerskinhoodie.com to pair with your jacket and fully equip yourself for any season. We do hope that your son loves his hoodie as much as you did. Thank you for choosing our shop! We hope to do business with you again soon.
Very comfortable and warm. Only problem is my wife wears it more often than me. I think my next purchase will be for her.
Hi Jesse, thank you for taking a few minutes to share your thoughts here! If you found our previous version comfortable and warm, you would be glad to know that we have made further improvements to these aspects in our Baerskin Hoodie 3.0. You may check it out here: www.baerskinhoodie.com. We also have a women's version available, so your wife no longer has to borrow yours! Thank you for choosing to shop with us. We look forward to doing business with you again soon.
Like the jacket. Probably gonna get another one. Only thing I wasn't fond of was that the zipper was put on backwards or however women wear their stuff. Not a deal breaker, I'm not sure how they do things in China, where it was made and shipped from.
If you're in a hurry to get one or want to talk to someone about the delay in shipping, forget it. Everything is in China. Order it and wait. About the time you forget about it, it'll show up at your joint. HOPEFULLY!
Hi Jeff, thank you for taking the time to write your feedback here! First, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. Regarding where our products are shipped from, we have warehouses all around the world, and we always try to send the products from the warehouse located nearest to the you. As for the zipper, it was indeed placed in the left side in our previous version. This is because our product was designed in Europe, where zippers are usually positioned that way. However, rest assured that it's not an indication that the product you received was for women. We did move the main zipper to the right side on our new version due to public demand. You can check out the rest of the features of our Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. Lastly, as for our shipping time, while we did have challenges with it in the past year, we are glad to tell you that we have found better transportation solutions since then, so you can expect any future orders you place with us to arrive in a more timely manner. Thank you for shopping with us! We hope to do business with you again soon.
I love this hood. I think it is so comfortable and soft. And so many pockets. Would buy another
Hi Bill, thank you for taking some time to leave us a feedback here! We are happy to hear that you loved your Baerskin Hoodie and that you liked that it's comfortable, soft, and has lots of pockets. Our team dedicated a lot of time and effort in developing an outdoor hoodie that would provide our customers' needs in terms of comfort, convenience, and functionality - and hearing you say such kind words about our product lets us know that we have hit the mark. Thank you for choosing our shop! We look forward to doing business with you again soon.
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Carol,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already replied to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie