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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I love the way it looks I like the way it's designed the sleeves, pockets, hood. It is not 100% wind proof, but what is it does hold back most every bit of wind, but if I owned one of these bear skin hoodies that was three hoodies sick. I wouldn't need a winter coat. But I make do with putting 2 sweatshirts on under and I'm good to go through the whole winter. I don't know if you do maybe you do but I would love a bear skin hoodie that is two or three times thicker than it is.
Easy to shop with regular updates regarding order, bought the first one with thumbhole cuff and was so happy with the quantity I ordered another with an adjustable cuff. I wear it nearly all the time, great.
Thanks
Hi Trevor,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design. Check our offer on the website, we would be very glad if you give this latest version a chance.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I love this material, but I have a problem with the zipper being both at the top and bottom with no way to open the jacket. Also, according to the information on the website, the medium should fit me so I ordered it, I would have ordered a large if it had not been for that information. If I could open it like I would be able to do with a regular zipper, it would be ok but as it is, it is to small.
Hi Karen,
Thank you for sharing your feedback!
I'm sorry to hear about the issue you're facing with the zipper design. Your input is valuable to us, and we appreciate you bringing this to our attention.
Regarding the sizing, we take customer feedback seriously, and I'll make sure to communicate your concerns to the relevant team to improve our sizing information.
We appreciate your understanding and your support. If there's anything else you'd like to share or if you have more feedback, feel free to let us know. We're here to ensure you have a positive experience with our products.
Thank you for choosing to shop at our online store!
Best,
Stephanie
Overall i l9ike the hoodie and wear it as my main walking and hiking hoodie. The 1 thing that i would change would be the direction of the rear pocket zippers because when they are zipped up the zipper digs into your back but overall a good product.
Pleasantly surprised, it was better than I expected. Very useful for traveling with lots of secure zippered pockets.
Use with a light rain shell and you are good to go for all but extreme conditions.
Hi Les,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the position of the zipper of the back pockets, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This Hoodie is well made and warm. I have two and wear them all the time when it gets cold.
Hi Jeffrey,
Thank you for your positive feedback!
I'm delighted to hear that you find our hoodies well-made and warm. It's fantastic to know that you own two of them and that they've become your go-to choice when the weather gets cold.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out.
We appreciate your support and look forward to continuing to provide you with quality products!
Best,
Stephanie
I love the sweatshirt but the zipper sucks and the waist draw string is broken.
Hi Zachary,
Thank you for contacting us about this case!
We are sorry to hear about your zipper and drawstring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
It's warm and soft. Lots of pockets to carry essential without a bulky feeling.
Hi Eva,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
This refers to the mark 1 version. As described in their advert. Excellent fleece. Lots of pockets. My only criticism would be that it would be better with Velcro to the internal pockets to stop items falling out and a loop to hang it up with. I believe the mark 2 update is better in these aspects, so would highly recommend the later version.
Hi Julian,
Thank you for your valuable feedback on the first version of our fleece!
We appreciate your input on the pockets and your suggestions for improvements. It's great to hear that you found the fleece tough and reliable for your needs.
We're always looking for ways to enhance our products, and your comments will certainly be considered for future improvements. We're glad you're aware of the 2nd version, and if you decide to explore it, we hope it meets your expectations. However, I'm more than happy to let you know we have the 3rd version of the hoodie out, and you can check it out on our website baerskintactical.com.
We appreciate your support and the opportunity to serve you!
Best,
Stephanie
Your baerskin hoodie is great I even pitched one for my son for Christmas
Thank you
Great quality and good service to obtain items xx
Hello Lesley,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also essential to us that you had good communication with our customer support team. Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered a hooded fleece jacket for my husband. It is without doubt the best fleece he's ever had stays warm even when caught in bad rain.
Hi Lisa,
Thank you for your positive feedback!
I'm delighted to hear that the hooded fleece jacket you ordered for your husband has exceeded expectations, keeping him warm even in bad rain. That's fantastic to know!
I'm also pleased to hear that our ad on GB News caught your attention. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to serve you.
Thank you for choosing us!
Best,
Stephanie
The overall fit is weird on the shoulders. It feels like it's always falling off your shoulders or hangings towards your back. If you don't zip it up, the wrist could use more Velcro instead of a very small patch of Velcro to cinch up the wrist area. I wish there were Velcro tabs or a way to just button it if you didn't want to zip it all the way up or just to Wear it loosely without having to zip it up with Easy attachable Velcro tabs, the string to draw the hoodie came on snap from inside after only having a few months, and I very rarely use the hoodie but when I went to use it the string, that is the drawstring that pulls the hoodie tight around your face that came to Lodge. I'm very disappointed overall, I think it's OK I don't
Hi Bill,
Thank you for contacting us about this case!
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit. We are sorry to hear that you didn't find the fit of this hoodie the same way.
We are also sorry to hear about your drawstring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Not knowing how the jacket was sized, I ordered a size up. I thought that a little larger was much better than too small, with the hassle of returning. I usually will purchase an extra-large jacket, on line if I can't try on beforehand. The Extra-large is almost like wearing a tent. The good thing is is that I can do lots of layering. The bad thing is is that I have to do lots of layering. There are not enough draw strings to cinch up all the extra bulk.
Also, what's up with the appendage on front of good? I have to wear a hat to keep the front of the hood from drooping down front of face. That being said, maybe the correctly sized jacket would have taken care of that. Still, front of hood is kinda weird.
One more thing... wouldn't call it tactical. Not heavy/sturdy enough for that. Good advertising gimmick, though.
Hi Richard,
Thank you for sharing your detailed feedback about the hoodie!
I appreciate your honest insights, and I'm sorry to hear about the sizing and design concerns you've encountered.
Rest assured, we appreciate your understanding and feedback about the bulkiness, and we'll take this into consideration for future improvements.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
Thank you for choosing us, and we hope the hoodie serves you well in mid-Fall and early Spring as intended!
Best,
Stephanie
I purchased 2 for outdoor activities and I absolutely love them
Hi Greg,
Thank you for your positive feedback!
I'm delighted to hear that you purchased two jackets for your outdoor activities and that you absolutely love them. Meeting our customers' needs is our top priority, and we're thrilled to have provided you with products that suit your requirements.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to serve you.
Thank you for choosing us!
Best,
Stephanie
I wish the hoodie could me removable so that I could wear the jacket more often. The Hoodie makes the jacket limited to wear I can wear it.
Hi Sunia,
Thank you for your feedback!
I appreciate your input on the design of the hoodie. It's valuable for us to understand how our products fit into your lifestyle.
Rest assured, we'll take note of your suggestion regarding a removable hoodie for future considerations. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
We're grateful for your support, and thank you for choosing us for our great and quality products!
Best,
Stephanie
I bought three for the men in my life. They all love them.
Hi Jennifer,
Thank you for your positive feedback!
I'm thrilled to hear that the three jackets you purchased for the men in your life are a hit and that they all love them. It's fantastic when our products bring satisfaction to our customers.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide quality products to you and your loved ones.
Thank you for choosing us!
Best,
Stephanie
My hoodie was on the back of a chair, in my kitchen. My wife put it on to get the mail. WELL, now she has her own!
Hi Don,
What a delightful story!
I'm thrilled to hear that your hoodie became so appealing that your wife had to have one of her own. It's moments like these that bring a smile to our faces.
We're also glad to be your go-to choice, and we appreciate your impulsive decision to try it out. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you both continue to enjoy your hoodies!
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie
Poor resolution, spoke to two operatives, will not buy again
Dear Colin,
Thank you for writing to us about this!
I checked your case and found that you received our latest version BAerski Tactical Hoodie 3.0. This hoodie was designed in America and that's why the zipper is positioned on the opposite side compared to previous models that were designed in Europe.
I just have to assure you that there is no malfunction, and that doesn't make the hoodie gender specific. I'm sorry that that detail didn't meet your expectations.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Is a great product. Very sueful pockets, and warm. I only wish the hoodie could be adjusted to fit the neck better for wearing in cold winds, when the option is to look like Obi wan kenobi and not see where you are going, or to let the wind blow the hoodie back!
Hi Dagnall,
Thank you for your positive feedback!
I'm delighted to hear that you find our product great, with useful pockets and warmth. Your feedback about the hoodie and the desire for better adjustment is appreciated, and we'll certainly take this into consideration for future improvements.
We're glad you chose us for our excellent fabrics and features. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
Thank you for your support, and we look forward to serving you in the future!
Best,
Stephanie
It keeps me warm when I'm outside doing outside work
Hi Nelson, thank you for taking a few minutes to share your review here! We are thrilled to hear that our Baerskin Hoodie keeps you warm while you work outdoors. We understand that it takes more than just your average jacket to provide warmth and comfort, especially in extreme weather conditions. That’s why our team dedicated a lot of time and effort to develop a hoodie that is warm, but fits well, and is not too bulky. We also placed multiple pockets in convenient locations around the hoodie so you don’t have to carry a bulky backpack with you. Thank you for choosing our shop! We hope to see you back at our store soon.
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Chance,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie