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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I feel that I have been ripped off, and i am a pensioner. It is a woman's fit and is too baggy and too short for me but I have been forced to wear it as th paid £80 for it. I was told they were sending me a gents but it has never happened, just gave me lip service and the more I receive that the more I resent this company!
Hi Frank,
Thank you very much for sharing your thoughts with us!
We are glad if you find the item you received good for your son-in-law, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help. If you decide to make a new purchase and need assistance, feel free to contact me at stephanie@baerskinhoodie.com
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I am a traveler, so I bought this coat to pack away im my luggage as needed. It came in handy on my trip to Sapa the weather there changes day by day the coat it built nice for cold and the wind was blowing that day I was on a hike … to the top of the mountain in Sapa. This coat keep me warm! On my journey I would recommend coat
Hi Lamar,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction with the warmth of the hoodie tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Love the hoodies (got 2) and have been wearing them all the time! I am a sailor in Maine where wind, fog, rain and of course cold all play a role in making you uncomfortable! Baers hoodie makes it fun to be out and comfortable! The only reason I did not give it a 5/5 is the zipper does not survive daily use/abuse! I have been holding off getting others until they fix this issue!
Hi Bernard,
Thank you for contacting us about this case!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
MainZipper on wrong side. No inside pockets
All other pockets should be slightly larger. Not very warm.
Hello Jon,
Thank you so much for taking a few moments to share your experience with us!
We understand that you expected more warmth when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the positioning of the zipper on the Baerskin Hoodie you received, we can confirm that this is, in fact, an intended feature of our product. This particularity occurred simply because our older models of hoodie were designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Also, this version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
The first one I bought because of the humor of the adds. Then I was impressed and bought others for loved ones. Each new version improved an already highly satisfactory fleece hoodie.
Hello Thornhill,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
We are very happy to hear that after the first version, you had the desire to buy the second one with improved features. This tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and design PLease check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
I ordered 2 jackets, one for my husband and one for myself. They both arrived quickly. I am pleased with the quality of material and workmanship. The jackets are perfect for spring or fall weather, not too light nor too heavy.
Hi Joyce,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is also essential to us that you had good communication with our customer support team and that everything related to your order was immediately addressed in your favor.
Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Needs something to secure the cuffs… other than that I love it….
Hello Ray,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your hoodie in terms of practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design and an American-style zipper on the right side. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Great fast service well packed delivery was on time would definitely recommend
Hello Irene,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Hi Jim,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Hi Nick,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Good piece of clothing. Just be aware of the flood of emails for a few weeks still trying to get you to make more purchases AFTER you just made a purchase.
Hi Eugene,
Thank you very much for this feedback!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
When it comes to our emails, we send them along with surveys from time to time in order to improve our products and service so that we can even better meet the expectations of our customers in the future.
However, I understand your desire not to receive them, and rest assured that I have forwarded your request to the responsible team so that they will deal with it very quickly.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will gladly help.
Thank you for your understanding!
All the best,
Stephanie
We saw an ad for this jacket and my husband indicated that he would be interested in getting it for his birthday. So we ordered it. He's had it for about a year now it hasn't pilled up and it's held up well. It'd be great if they started making them for ladies too.
Hello Eliana,
Thank you so much for taking a few moments to share your experience with us!
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
It is very important to us that you had good communication with our customer support team and that everything related to your order was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
I am pleased to inform you that in the meantime we have also launched a women's model of the Baerskin Tactical Hoodie, with a different cut but the same features that bring warmth and practicality to the wearer. Please check our offer at https://baerskintactical.com/product/the-baerskin-tactical-hoodie-3.0-women?utm_source=direct&utm_medium=direct
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Great hoodie to have around as an all in one. I keep mine handy if I'm not wearing it.
It'd be good to have some markings on it so I can quickly identify top/bottom, inside vs outside when I'm putting it on in the dark.
The collar could also be more snug when zipped up completely.
Hi Ian,
Thank you so much for sharing your impression with us!
We're thrilled to hear that you love the functionality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
When to the collar, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We are very happy to inform you that we launched the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Hi Thomas,
Thank you so much for sharing your thoughts with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The hoodie never arrived and after hearing from the company that it was "on its way" for months, I requested a refund, which I also never received.
Hi Gina,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
The hoodie is warm enough but the extra fabric for the hoodie that creates a bill comes too far down over my face and blocks my vision. I find it necessary to wear a truckers or baseball cap to keep it ouit of my vision and then the fabric pulls my hat off!
Hello Don,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The Hoodie on the BÆRSkin Hoodi is not very functional. When you put it over your head it covers your eyes and you can't see. I have tried to tighten the strings so it fits better but it still slips down to your eyes.
Hello Karl,
Thank you for taking the time to share your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
On the other hand, we are sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood and that you didn't find adjustable toggles helpful. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Never have I seen a perfect hoodie over 100$, now imagine over 300$! This hoodie is over 125$ WHIT, the 60% rebate! Don't get me wrong, it's a great hoodie, well worth 125-150$ but advertising it at 60% to screw potential customers, isn't fair business and should be sanctioned by any means necessary, to protect the customers. Hope someone with a head screwed on tight will read this and DO something about it. Have a nice day!
Hello Carl,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie 2.0 is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
We take suggestions from our customers very seriously, if you have any other suggestions please email me at stephanie@baerskinhoodie.com and I'll gladly assist you.
All the best,
Stephanie
Great jacket! I wear it all of the time. Plenty of pockets to carry whatever you need. The fleece is thick enough to stop the wind. The quality of the materials is holding up well.
Hi Patrick,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We also created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Peter,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you about your replacement hoodie. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie