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Baddie Ville has a rating of 3.5 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Baddie Ville most frequently mention and customer service. Baddie Ville ranks 161st among Women's Clothing sites.
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I was very skeptical about ordering from their website after seeing the reviews. When I ordered my clothes I also ordered a body jewelry. My jewelry arrived in two days and I was very confused when I did not see my clothes. I reached out to customer service & they were very professional letting me know that the items were sent off separately. The shipping on the clothes did it take a long time however the quality of the clothes are great and everything fits perfectly. I can see how some people think that this website is a scam because how long the clothes take to come in but besides that they have great customer service & great quality in their clothing
I got the a size medium of "Stuck on You" pants, I'm a size 6/8 & these pants literally cannot pass up my butt. These pants look like their made for women with no butt. You need to fix their size chart because this is ridiculous. Never buying again!
Hello Jordan G,
Thank you for the feedback. We are sorry to hear about your experience with the 'Stuck on You' pants. We will take the time to review our size chart for accuracy. Please email us if you ever have any questions or concerns. Thank you. <3
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Baddieville Team
I placed an order on March 4,2021 and was supposed to get 20 percent discount on the order as a new customer. I never received the 20% discount and it's now March 17,2021 and my order has never been processed. I've sent the company numerous messages inquiring about my order and have never received any response from them. My order total was $125, I'm starting to get the impression I May never get my order and will simply be out the $125 that I paid for the order.
I'd advise others to proceed with caution when ordering from baddieville, they have poor customer service and fail to send you the merchandise that you order. Buyer Beware of ordering from Baddieville!
Hello Tashara,
Please accept our sincerest apology for the trouble this may have caused you. We do see we assisted you with the discount code and the items were delivered. If you still need help with your order, please reach out to us as we are more than happy to help. Thank you. <3
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Baddieville Team
I've been waiting forever on my order and nobody has contacted me or sent me anything. I'm pissed!
Order from Baddieville with caution. I bought one dress to try them out and it took forever to get it. I bought on the 13th and didn't receive anything until the 29th. Once the dress came (size M), it looked like a toddler's dress.
I was under the impression that it was a midi dress of good quality and I was VERY wrong.
Hello Angela T.,
Thank you for taking your time to write this review. The dress you ordered is one of our Best Sellers and we are sorry to hear you didn't share a similar experience. At the time, we were under a 7-10 business day processing time and we apologize for the long wait. We invite you to shop with us again and please reach out if you have any question or concerns. Thank you. <3
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Baddieville Team
Emailed customer service multiple times and sent a DM on instagram to let them know that a shirt I ordered broke without even using it once, I sent proof and they got back to my DM only because I left a comment on one of their posts, and they proceeded to say that they would send a return label and never did - this was in August 26,2020, and still no reply or return label. Really bad customer service!
Hello Erika B.,
Please accept our sincerest apology. Allow us to further assist you by emailing us at orders@baddieville.com. Hope to hear from you soon. <3
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Baddieville Team
I am writing this as simply someone who has been following the brand for awhile and how unprofessional they are. They spam other brands who have the same product as them to shop their website instead. Recently, they are experiencing delays in shipping and said that they take 5 days to process and they will block or cancel any order that is unprofessional or rude. But that's exactly what they do to other companies. I can not support a company like this at all and do not agree with anything they are doing.
Love this site & their quality. The staff isn't rude either. They are responsive in emails which i appreciate.
Hello Milan,
We appreciate the positive feedback on our website and our quality. We are always here to help and we are happy about your positive experience with our team. Thank you for shopping with us! <3
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Baddieville Team
Answer: Hello, Berna! We can assure you we are an established business with thousands of satisfied customers! We invite you to shop our website and please reach out to us if you have any questions. --Baddieville Team <3
Hello Zayonna,
Thank you sharing your experience with us. We are happy to hear you enjoyed our clothes and about your positive interaction with our team! We do exclusive collaborations with other brands which results in two different packages. Thank you for shopping with us! <3
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Baddieville Team