I ordered a try on dress on 4/10/25 and a second one on 4/11/25. On 4/12/25 I received an email about the pricing changes due to tariffs. I reached out and no one could confirm how much the prices for certain dresses would increase and one of my try ons was shipped already. I understand the prices needed to change, but when there are outstanding try on orders that were shipped people should have been given more notice. One of my dresses increased $70 and the other one $40. I contacted customer service and they didn't care at all. I ordered two flower girl dresses and was hoping to get a mother of the bride dress.

For the price that was paid, not good.
Thankfully with my custom measurements my dress was made to the correct size and my dress was wearable (as a bridesmaid), but it still didn't look good on and the front part of the dress was botched by their seamstresses. The sewing was sloppy. There should be an option to get bra pads sewn in or not. The bra pads were horrible and were going in different directions bc of the way they were sewn into the dress and when I cut them out, it still look bad. Who has time to run to another alteration when you already ordered a CUSTOM dress?
My dress was thrown in a box and wrinkled when arrived. The first dress i ordered didnt come thrown in a box & wrinkled but my custom sized one did.
CHECK YOUR BODY'S MEASUREMENTS before ordering bc they have a restock fee and it is absolutely ridiculous. Its how they stay in business I assume.
I went ahead and wore the dress, but it wasnt the best for these prices. Definitely wouldnt bother ordering a wedding dress here. Save yourself a headache. If you really want to look nice, go local and pay a few dollars more for better quality. Grab a dress that you can wear more than once,

I had a great experience with Azazie as a bridesmaid! I used the try-on option at first to try out a few styles that I liked online. That was super helpful because a couple of those were bad fits for me, but one worked perfectly. I returned the try-on dresses and placed a custom order for my dress. I measured myself and the dress came out perfectly, I didn't need to do any additional alterations! Though Azazie will reimburse you a certain cost if you need to do alterations (not enough for some people, but would have been plenty for me since I didn't even need them). All in all, a super easy and seamless experience.

The structure of the dress is absolutely awful. 3/5 bridesmaids needed serious alterations and the others just didn't look nice. Avoid unless you plan to do the try-before-you-buy program.

Ordered a custom fit dress and it was a horrendous fit, falling off my shoulders and revealed my entire chest. They wouldn't allow me to return it so it was a huge waste of money and I looked rediculous

I found an okay dress (after trying on 6) for an okay price for my cousins wedding. The try on dresses cost $10 each, but can get 3 for $20. Returning them was a hassle. I don't understand why they don't just come with a return label. Trying to contact someone is a joke. I had to wait 90 mins to talk to someone and they hung up. I eventually figured out how to get a return label. I thought we would get a percentage off the dress, but that was only if you purchased the try on dress (I needed a different color). I took measurements to order a custom size but decided to go with a size up because the measurements seems off based on how the dress fit. I'm a bit worried it's not going to fit right, but hey at least I can return that. Again I tried to contact someone but no help whay so ever. Now I have to hope they send me labels and the trynins make it to them in time for me to not get charged for all 6 dresses. I swear if my cousin would have let me order from Amazon, I would have a better dress for a cheaper price without all thebhasstle.

The dresses are beautiful and great quality. I got a dress for my friends wedding. Now I am engaged and wanted to use there sight but they don't have the right colors.

I was recently in a wedding where the bride just said what color she wanted and floor length. My seamstress had recommended Azazie. I did order from other companies but really wasn't happy with them. I did the try on at home option to find which I liked on me the best, which I absolutely loved that they had that option! I actually went with a dress I didn't think I'd end up going with, and my favorite upon ordering the try on was actually my least favorite on. I decided to order a custom size so hemming, if needing any would not be extensive. I figured it would be best as the wedding and the seamstress I wanted to use was in my home state, and I live a good 15 hours away from there. I contacted my seamstress and kept her updated on when I'd be home and everything the entire process so she could fit me in. Thankfully I picked a dress that was a corset back in case I fluctuated in weight, and I'm happy I did! I only had to have a few very minor alterations, and really wouldn't say I needed them, but the seamstress and I decided it would look better if we did this. The dress looked beautiful and I felt comfortable in it. I was told by many I had the best dress and I'd have to say that's because it was good quality, for really a pretty fair price. It was a pretty easy process for me and I was happy with the outcome. I know it's not the best photo. We have not gotten any of the photos from the wedding back. And I didn't keep my phone on me for selfies. The only downfall was no pockets in this dress but I won't let that break my thoughts on it.

I just wrote another raving review about the online process of ordering with Azazie.
We first did the try it out, no cost buying as we found out that when you customize you cannot return the dress. The trial dress got delivered within 48 hours! After we saw how nice the fabric, color and fit was, we returned the trial dress and that was the easiest part. You follow the directions and drop it off at one of the recommended UPS authorized dealer. Then we went online and re-bought the dress "customized" because now we have the proper dimensions my daughter wanted. They promised it 2-4 weeks towards the end of the month so I made sure we had time for that, but it came 10 days earlier with the dimensions just right! Best of all, the customization was free, and the buying, returning and buying again process was effortless! Azazie, we hope to return next year for my daughter's Senior Prom :) THANK YOU for a great hassle-free prom dress shopping!

I placed an order for the My Darling Daydreamer black sequin gown, the picture on the website showed the dress had a lining, the one I received did not. It's very uncomfortable and not the kind of material you want on your skin all night. The image on the website clearly showed the dress had a liner. This is very unfortunate because I buy dresses to loan out to our local high school girls free of charge and this one was a special request. Very disappointed.

Do not order a dress from this unethical company. They use a terrible substandard shipping company and when my dresses were lost, they told me they couldn't do anything to help but would offer me a discount to buy more dresses. They know I have no choice but to buy from them because my bride chose a dress from their store, so they don't think they have to help. Now I'm out $350 dollars and they want me to spend $150 more to get a new dress! If they hire a substandard shipping company (SpeedX), they should ship new dresses when the first set fails to arrive.

I customized my dress and it came HUGE! And that's because I had already reduced my size by a few inches in the waist and it looked like I was wearing a trash bag. I'm so disappointed. I'm the damn maid of honor, this is unacceptable. I've tried contacting customer service weeks ago and still no response. Probably because they can't keep track of all of the complaints. Then I read that you can't return a customized order.
Well get my size RIGHT and not do a hack $#*! job so that I don't have to return it! That's what a customized size is for!
I will not be coming back and will be telling others to stay away from this vendor.
The non customized dress I had to order off Amazon ended up being a better fit.

My experience with azazie has been the best. Easy to order, fast delivery. Easy return. Everything is just super smooth

It's super comfortable and love the material I went with an A4 a size smaller than most of my measurements and it fits amazingly!

Horrible customer service. The dress I ordered was 2 sizes too small. The packing slip they provided for a return had a barcode to Scan for the return label. The image is so small no one can scan it. My request for a return label by email 3 days ago has been ignored. The customer has absolutely no way to reach this company. They do not answer the phone. They do not answer email. I would rate them a negative 10 on their ability to provide a correctly sized product. I give them a negative hundred for their availability to clients. Azazie should be ashamed of themselves for their complete lack of customer service. If you read the reviews...which sadly I did not...my issues with azazie are a reoccurring theme

I cannot even believe how many hours and how much stress this company has cost me. Bear with me - my original order was lost in the mail, and they wouldn't answer my calls or emails. UPS wouldn't help, so I made a claim through my bank. I still had two other orders with Azazie pending at the time. A few days later, I get an email threatening me that if I don't cancel the claim with my bank, they will refuse to honor my other orders or refund them, essentially holding my money hostage. They said if I did cancel they would work with me to resolve it. I was extremely scared, and nervous as these dresses were for both my sister and my best friend's weddings that are in a few months, both of which I am the maid of honor for. After I did what they asked and cancelled the claim, they still refused to give me my original money back, offering me a 10% discount on a future order instead for my troubles...unreal. They also refused to refund my two other orders even though I showed them proof from my bank that the original claim had been cancelled. Absolutely atrocious customer service, not to mention I am now down at least $300. AVOID THIS COMPANY AT ALL COSTS! Also - the dresses the other bridesmaids did get from there are horrible quality, so you are not missing out.

I am quite disappointed in my purchase. First thing I noticed is the bust area was so tight that I felt I was going to rip it if I breathed in too deeply. My seamstress looked at it and determined the bust was at least 2 inches smaller than what the size chart projected for a size 4. The bodice was also off, so she is fixing that for me. Only positive thing I can say is the shipping was expedient, but I would have much preferred better quality and a slightly longer wait time as opposed to what I received.

I absolutely love azazie
Great prices, love all the different colors and styles to choose from. Have made many purchases from azazie

The fabric and quality were great. The fit was true to size. I should have ordered my size but instead I ordered up, my mistake. The over all fit and comfort of the dress was great.

Loved all my try-on dresses and varying styles! My seamstress friend told me she loves Azazie too! Love!