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Avery

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Ohio
1 review
6 helpful votes
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Have purchased many labels produced by avery. Always assumed i could download a free template if i bought a pack of labels that had a format my software didn't know. Bought some square 1.5" labels. Tonight i wanted to use them to label some product and went to the avery web site to find the template. HEY - you already sold me the labels and you'll probably sell me more labels, what's wrong with just GIVING AWAY the template so i can use the label? I recommend you completely scrap your web site, fire the developer, and fire the tester, too. What a horribly complicated site that wants to sell me two hundred items but won't let me DOWNLOAD A SIMPLE TEMPLATE. I even went to the "help" and the web site doesn't match the help. How useful is that? Avery is in danger of losing all my business. Keep it simple, stupid. How bout a box that i can enter the label number and it downloads the template? Oh then you wouldn't waste an hour of my time trying to sell me junk i don't want.

Date of experience: September 18, 2014
Illinois
1 review
4 helpful votes
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Avery is awful
August 21, 2015

The Avery site is very difficult to use. When you find a template, it wont open. Once you do find it and open it, the template program will center in some cells and not center in others. Post-it is so much easier!

Date of experience: August 21, 2015
Indiana
1 review
1 helpful vote
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Just bought Avery #******* easy peel shipping labels, 2x4 CLEAR. Opened package and the label are not clear they are glazed to make them see thru. I needed CLEAR labels, you know like looking thru glasses not a glazed over sticker. I will be going back to get a new ones or refund which ever is suitable.
Just a side note - when you create a label using their on line label maker, the process is not bad but when you go to print they are printed to the right 7/8" so yu need to adjust the label 7/8" to the left. They look good on the website but print a B/W copy draft to check alignment and adjust accordingly. Also do not switch to using printer functions as the alignment will also change again.

Date of experience: June 27, 2018
Virginia
1 review
0 helpful votes
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Usually love Avery Labels and templates usually work great but on oval label 22 804, the template is off. 0165". I had to shift my artwork to the right. *******" to the right to get them to center on the actual labelsI waisted an entire sheet of labels:-/ Once I corrected the positioning of the artwork, the glossy labels look great:-)

Date of experience: March 29, 2020
Texas
12 reviews
30 helpful votes
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Love love love this site. I have templates i made for a project and i am able to go back and reprint them. I've been doing it for a couple of years now and i don't have to worry about saving my job in a specific PC. I can open the avery site anywhere and open my template and print it. It has toooooons of templates for ALL kinds of projects. Thank you avery!

Date of experience: July 16, 2014
Kentucky
1 review
2 helpful votes
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SCAM
August 25, 2023

I order a bean bag chair for $90 and after a month it was delivered to ANOTHER STATE! They won't reply to emails or anything! I have contacted the Better Business Bureau!

Date of experience: August 25, 2023
Heather H. Avery Rep
over a year old

Hello, we are Avery Products - we specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. When I do a google search for "Avery bean bag chair", a Avery Decor site pops up. That may be who you are trying to contact about your order issue. Sorry that we cannot be of more assistance.

Oregon
1 review
3 helpful votes
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Avery is pretty bad
March 19, 2019

Only basic label-making, and what little functions that the website has rarely work. I would definitely not recommend, try Canva or something instead, as this is a terrible website.

Date of experience: March 19, 2019
Canada
2 reviews
10 helpful votes
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Garbage software
September 28, 2019

You would think a big company like Avery could hire a programmer or two to make some decent software to print their labels! Holy cow. What complete junk. Cumbersome and buggy is an understatement.

Date of experience: September 28, 2019
Michigan
1 review
0 helpful votes
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Disappointed
June 22, 2020

This company sucks it's literally taking a month for me to receive my labels. I will never use this company ever again. The process is ridiculous and should be closed down.

Date of experience: June 22, 2020
New Jersey
3 reviews
0 helpful votes
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I HAVE WASTED FAR TOO MANY SHEETS USING THEIR SITE. IT SHOWS THAT IT IS WITHIN THE BOX BUT WHEN I PRINT THEY ARE ALWAYS OUTSIDE AND USELESS. I AM TIRED OF WASTING MY MONEY WITH THESE PRODUCTS.

Date of experience: October 6, 2023
Texas
2 reviews
0 helpful votes
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I always get what I order and on time, usually early... all products from Christmas Cards to professional items are always just like the easy design templates show it!

Date of experience: March 12, 2019
Canada
2 reviews
0 helpful votes
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Program sucks!
May 16, 2020

Pretty much same issues as everyone else, why would the printer part of the program not print what was displayed on the screen? The old version was MUCH better. DON'T FIX WHAT ISN'T BROKEN! This program is designed so that in order to get what you want, you MUST order from Avery rather than use their product and print your own, too bad you can't give less than one star!

Date of experience: May 16, 2020
Massachusetts
2 reviews
2 helpful votes
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I USED THE DOWNLOADABLE AP ON MY OLD COMPUTER. WHEN I GOT MY NEW COMPUTER IT WAS NO LONGER AVAILABLE. THIS FREE ON LINE SOFTWARE IS ABSOLUTELY RIDICULOUS. I HAVE TRIED AT LEAST TEN TIMES TO GET A LABEL TO PRINT IN THE CORRECT PLACE. I HAVE SPENT OVER AN HOUR TRYING TO PRINT ONE FILE FOLDER LABEL. I AM NOW USING PEN AND INK TO DO IT... SIXTY SECONDS, BUT NOT WHAT I WANTED. PLEASE MAKE THE OLD PROGRAM AVAILABLE TO YOUR FRUSTRATED CUSTOMERS. OBVIOUSLY I AM NOT ALONE!

Date of experience: November 30, 2020
Arizona
1 review
0 helpful votes
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Avery Sucks!
November 2, 2022

Avery is lazy and has created their label formatting system for Windows computers only, without creating a simple system for Mac users. So, if you use a Mac, Avery dumps this off on Adobe, and tells you to download Adobe Reader and use that to print your labels. To do this correctly, you have to watch a long boring Avery video and be able to remember all the 59 steps you will need to follow in order to print your labels. What a waste of time! Want better options? Just buy cheap generic label material made as one entire A4 (8-1/2 x 11) sheet. Set up your labels in Pages on the Mac, print them onto your label sheet, and cut them out with scissors, or with a paper cutter. You can also use a dedicated label printer (a great option), or just print them on paper and use glue to stick them in place. After all, no one cares how your envelope looks. They are going to rip that open and toss it in the trash.
Another option is avoiding labels altogether, by using Pages and one of its standard templates to print directly on your envelopes, if your printer can do that.
If you've already bought Avery's labels, you don't need Acrobat Reader. Just set up your own template in Pages and use that to print your labels. But trust me, when making templates in Pages after carefully measuring the Avery label sheet to get everything aligned, you'll be cursing Avery for not making this simpler for Mac users. They could have made this very simple and easy, but they didn't.

That's why Avery Sucks!

Date of experience: November 2, 2022
Heather H. Avery Rep
over a year old

We are sorry to hear that you had trouble printing your project. We do offer free Apple Pages templates on our site designed for many of our Avery Labels. We'd be happy to assist you and try to make this right for you. Our Care Team can be reached at 800-462-8379.

Texas
1 review
0 helpful votes
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Scam
August 22, 2023

Ordered $128 worth of items and they were delivered to an address in Hollywood California it took it over a month. My address and everything on the receipt is correct. I live in Texas not California.

Date of experience: August 22, 2023
Heather H. Avery Rep
over a year old

We are very sorry to hear about this, Jessica. We want to make sure we can make this right for you. You can contact our Care Team at 800-462-8379. We have been closed the past couple of days because our network was down. We do apologize if you had trouble reaching us because of this.

Oregon
4 reviews
7 helpful votes
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I just got off the phone speaking with one of Avery.com's representatives. This was my FIRST time to have them print labels for me, and it was a TOTAL fail! I got the printed labels in the mail 5 days before Christmas for my New Years cards... and they were TOTALLY wrong! I will NEVER order from them again. And it WAS NOT CHEAP TO BUY THESE! The girl on the phone simply said "I'm sorry" and that in 7 to 10 days I'll get the money put back in my account. NEVER again!

Date of experience: December 19, 2016
Colorado
1 review
0 helpful votes
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Avery customer for life.
January 20, 2021

I've been using Avery WePrint labels for my small business for the last three years and here is why I think you should too: Their WePrint design software is super user-friendly. You can order in small quantities which local print shops do not offer. They have the greatest variety of label sizes (I compared all the online label companies and only Avery could meet all my needs). They ship quickly and when I'm in a crunch I pay a little more and receive them in just a few days. In all honesty, when I tried going through local print shops there was some embarrassment when I'd have to admit how few labels I actually needed (we were a very small business), I'd feel pressure to order more than I could afford and I didn't necessarily appreciate the feedback they'd give on how I should alter my labels. With Avery, none of these issues exist.

Now that we're a larger business I stay with Avery for their outstanding customer service, beautiful labels and follow through to ensure my satisfaction. I'd mention the representative I work with by name but then you'd all request him. :o) Actually, I've worked with a few of their representatives and they've all been great. Whether you're considering printing your own labels at home or having a large order printed, consider using Avery WePrint services. I think they're as good as you can get.

Date of experience: January 19, 2021
Alabama
1 review
0 helpful votes
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TERRIBLE CHECKOUT SERVICE
September 11, 2023

I have ordered labels from avery before in the past and did not have an issue with checkout up until now. Avery would not allow me to checkout and kept rejecting my payment. So I called to see if they could help me with the issue. They said that the issue was because my address was not matching with the one that was suggested and that I had to wait 30 minutes before trying another attempt to pay. So I went back and put in my address exactly the way avery suggested. Payment was still rejected. I tried the original way and the way avery suggested several times and my payment was still rejected. I tried a different payment method under google pay and it still rejected my pay. Finally, after a final attempt, it accepted my pay under google pay. It took almost 3 hours for avery to decide to accept and take my pay due to me having to wait 30 minutes after each payment attempt that was rejected. I am only using avery for now since it is the cheaper route since I am a new business owner. I will be using a lable company with better quality from here on out. And NO! I DO NOT WANT AN APOLOGY FROM AN AVERY REP. BY THE NAME OF HEATHER! Save the apology, as it will not help because this will be my last time doing business with this company.

Date of experience: September 11, 2023
Heather H. Avery Rep
over a year old

We will be sure to forward your feedback to our team regarding your checkout experience on our site.

Illinois
2 reviews
9 helpful votes
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Labels
August 16, 2018

Typing labels on this website is terrible. Every time I add or fix something it ends up screwing another persons name or address. Never using it again. Always issues its a frikin joke.

Date of experience: August 16, 2018
Virginia
1 review
0 helpful votes
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Great Help
August 21, 2023

Using Avery Templates have been a blessing for me creating business cards, Tickets, etc. Often times I make copies on cardstock paper and then use a cutter for my desired outcome.

Date of experience: August 21, 2023

Overview

Avery has a rating of 1.4 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 147th among Templates sites.

service
25
value
25
shipping
16
returns
11
quality
24
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