From an easy process to a task Avery has made printing labels an impossible process. It used to be fun, now I have wasted hours and will return my newly purchased labels back to Amazon.
After years of using, I have given up.
Don't buy if you want to print labels.
The most unprofessional customer service I have ever had encounter with in the label world! The company keeps changing label material without informing the clients, low quality!
This is the most cumbersome software I've worked with. I have been working with PCs since the late 80's and taught Microsoft software from 1990 until 2015. This takes the cake in difficulty to edit and print.
Good luck.
So i have ordered hundreds of blank labels from averyI, no issue. On Sunday morning I placed a orderfor blank labels but a couple of hours later I realised I had made a mistake with one of the label sizes so I emailed them Immediately with all the deatails and asked if they could change it. I get get a crappy little reply telling me they cant be returned blah blah etc. Im like they probably havent even been made yet let alone sent to me so I assume just a pathetic standard response they send out. Anyone of a better label crowd to deal with?
The worst paper quality ever. I've ordered from them the last five times trying to see if it's a paper quality issue and I'm either getting the poorest quality paper or their printing out images that are not completely approved like off center. It's so bad I just have wasted hundreds of dollars with them.
I make candles in 6 oz tins and Avery doesn't have any high gloss labels in that size. Their size measurements are also not accurate. For my warning labels, they sent me the tags instead of the stickers I wanted.
We are sorry to hear this. You can reach out to our Care Team at 800-462-8379. We want to make sure we can make this right for you.
Hi,
I usually order labels from avery and I am very happy.
This time, i payed extra money to have it rushed delivered by a certain date, and that request was ignored by two of their workers: Janeth Hernandez and Daniel Solis.
They ignored my emails, and did not give me a refund.
Hi Rachelli, we are sorry to hear about your experience. Could you please reach out to our Care Team at 800-462-8379 so we can take a closer look at this issue. We want to make sure we try to make this right for you. We are open Mon-Fri 6AM-5PM Pacific Standard Time.
Ordered a large Bean Bag chair for my son before his Wedding, it is showing to be delivered in Illinois, funny thing is I live outside of Kansas City. No phone to call and they do not return email, Do not use these people. Crooked at best
Hi Scott, we are Avery Products. We specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. You might be looking for Avery Decor, which upon a google search, looks like they sell bean bag chairs. Sorry that we could not be of more assistance.
Avery accepted my order to be sent to a po box knowing they only ship via UPS, a point which I missed. Upon finding out they would not deliver my package I called Avery and was told tuff luck. Looks like it's back to Amazon for me!
They have just sent me my labels without the text printed on it. Looks like no one is there for quality control.
This is the third time they have got my labels so wrong.
One time they refused to reprint my labels and did not refund me for their mistake.
Avoid this company at all costs.
So I bought Avery postcards out in town and used the design section on Avery.com to create my invitations. When I went to print them, I did a quick test print on regular paper and it was apparent to me that I was going to ALSO have to go buy 4 laser-jet toner cartridges. I saw a little green button that read "Let Us Print It For You" and I thought I'd check it out...all told, for 100 postcards approximately 5" x 4", double-sided on SATIN paper, including shipping, was only $10 more than the matte finish ones I had purchased! When they came in (3 days for processing, shipping and arrival), I was stunned at the quality! I HIGHLY recommend Avery for their printing services. I will definitely be using them again next year!
I have an old box of labels (100 sheets) and went to use it. The adhesive was gone. Box says "All Avery Laser Labels are permanent self-adhesive labels." Product guarantee on the box says they "will gladly replace any product that does not provide complete satisfaction." There is no "use by" date on the box. Called Avery customer service and agent said "of course, there's a limited shelf life." He offered me a 10% discount coupon.
I declined.
As a small business, we appreciate fast and approachable customer service, Diamond-Louise was so helpful in helping us find the issue with our label design, I could not fault the customer service and quality of the products at all. Truly very impressed and the vibrancy of the colours is Incredible! We can't wait to be long term customers of Avery!
I have been buying printed labels from avery for two years. Every order I've recieved has been messed up. They are using the wrong type of cut and it creates a white border around the colored and black labels. With the first order, there was a notation made that future orders would not be dye cut. But every single order I've recieved has been cut like this and I've had to have them do it over. Now, it's the season where I plan ahead, have labels expidited so I won't get behind. And what happens, they labels are dye cut again. This has literally shut my buisness down because I can't package, and I've refunded Over 1k in orders because I can't package them...im a very small and young buisness, this is going to hurt me tremendously. I have been patient, and have tried to be understanding, but this was the last straw. I have been beyond patient.now I won't have labwls$#*!il mid week!
We are very sorry to hear this. If you could please reach out to our Care Team at 800-462-8379 we would be happy to take a look at this issue and try and make it right for you.
I've had so many orders of printed labels that are crooked and misaligned even the reprints are now misaligned. They use to be pretty reliable but that all changed and has never returned. A waste of money and time. I'm done with Avery for good now.
Worst CD label system ever. Can't find one template that works right. No way to email this company for support, Never had this problem with Fellowes labels.
Sorry to hear you're having trouble using our CD templates. We want to make sure we can help you out and get this issue fixed. You can email us at help@avery.com or contact us at 800-462-8379. We are open Monday-Friday from 6am to 5pm PST.
We used Avery over 20 years ago when it was so easy to create what you wanted. Labels, envelopes... you name it. Took just a few minutes and you were done, printing and using your creations. Now it literally takes forever to create, save and print. An over-complicated bloated program which rivals that of our incompetent Government systems and doesn't belong in the private sector. KISS... Keep It Simple Stupid! If they would just go back to the old Software the nation would jump on board even if it meant paying a small fee for the program.
***Note: Despite all the bad reviews no initiative has been taken to make any revisions.
No matter how much you watch and follow the instructions for the exact label numbers provided by Avery - they do not print in alignment with product. Extremely frustrating. Best to just order from any online sticker company. Saves money and time.
My Office Suite has been acting up and is unreliable, so I thought I would try Avery Design & Print to print some address labels. In theory-if it worked-it's a great concept. But, after spending hours experiencing random omissions of my entries, glitches galore and extremely erratic behavior of this program, I am at my whit's end. Unbelievably inferior product.
Who uses UPS anymore? My labels have been sitting in California since 9/3/22. Yes I understand the holiday. I live two states over. And they charge way more to use a faster shipper. I can't make my product until I receive my labels with my logo on it AND they edited part of my logo off which I'll have to use cause I paid for it. Find a cheaper and faster custom label maker on Etsy like I did and thank me later.
We are sorry to hear this. If you could please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we would be happy to make this right for you.
Answer: We are sorry to hear you had trouble using Design & Print Online. We would be happy to take a closer look at the issues you were experiencing on our site. You can reach out to our Care Team at avery.com/contact so we may further assist you.
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries.
Answer: Apparently it does. When I ask for a second or third PDF, the file name has (2) or (3) added.
Avery has a rating of 1.4 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 147th among Templates sites.
Hi Lisa, we are sorry to hear this. If you have not already, please reach out to our Care Team at 800-462-8379 and we would be happy to take a closer look at this issue. We want to make sure to try and make this right for you.