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Avery

How would you rate Avery?
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Maryland
1 review
3 helpful votes
Follow Emma J.
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I created a template for Avery 5011 - Small tent cards - 6 per sheet.

Y on earth is this product out there for people to use, yet in this day and age... not many people have the knowledge to do so.

I will send it to you if need be! Let others get the benefit of my work! Payin it forward world!

Date of experience: August 31, 2016
Colorado
1 review
0 helpful votes
Follow Brian V.
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I've had issues with them since day 1. First the rep didnt know what options they all had for labels and kept suggesting products I couldnt use because they were reserved for when they do the printing. I was still asking her questions and she ended the chat on me as well. Ordered my labels economy and said it would arrive in 5 business days, it took 10 or 11 days. I want to return the products to them after having a bad experience and avery deleting my review on their website because it wasnt favorable to their reputation they want to know if I am going to order from. Them again because that influences whether or not you can return something. So much for 100% satisfaction guarantee they have on their site. I would give negative stars if possible, so mad with this company and its reps.

Date of experience: March 9, 2020
California
1 review
1 helpful vote
Follow Jesse K.
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I've tried to use all kinds of pull off stickers for the books at my job. We send these books off with the sticker on but the just don't come off when I get the book back three weeks later. They became so bad that there was this sticky material left on every book when trying to remove the sticker. Avery is suppose to do only one thing, make stickers that work. I'm not sure how they're still in business becasue I've had over 500 books completely damaged just because of the 6464 stickers. I'm completely done now and moving on. Unless you want damaged material, stay clear of Avery!

Date of experience: August 16, 2022
Heather H. Avery Rep
over a year old

We are sorry to hear this. Could you please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 so we can take a closer look at this issue? We want to try to make this right for you.

Missouri
1 review
1 helpful vote
Follow Heather L.
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Only aligns partially
December 8, 2020

I have wasted far too much money on printing these labels. I bought them in bulk at the start of my business and if I could add up the time I have spent cutting the extra white off of the labels, tweaking the measurements, googling, and then trying to solve the problem between it being my printer, software issue, or the website - I could have just paid a company to print my labels. While this is a cost effective IDEA, it doesn't actually get much accomplished by way of printing professional product labels. If you want to label something like a folder for school, this would work. That's about it though.

Date of experience: December 8, 2020
Heather H. Avery Rep
over a year old

Sorry to hear that you've had trouble printing your project. If you would like to reach out to our Care Team at avery.com/contact we would be more than happy to assist you.

Texas
1 review
0 helpful votes
Follow kaitlin p.
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I can not say enough negative things. I have purchased multiple labels for different uses and they have ALL FAILED ME. SO MUCH MONEY WASTED.
Have not had 1 sheet print correctly- the online template is not accurate to size to the actual label. My wedding invitations are ruined.
Ive purchased 5 different types of labels and changed all the setting on my printer and never been able to print one page accurately.
Address labels: font to small and skewed, despite font being "in the safety area". Enlarged font for second sheet, half of first label prints on the second label. Turned the sheet around, same issue.
Purchased small return address labels- same issue.
Business labels- won't line up.
SO much money wasted and cant return to the store because "its been opened."

Date of experience: November 27, 2021
California
2 reviews
3 helpful votes
Follow diane g.
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I figured my first batch of labels weren't centered bc I was just learning illustrator. However, I KNOW the logo is centered now because I tested it on a badge. But my logo is way off center. Why would this company allow a product to go out like that? After waiting so long to get them I am very disappointed. Also slapped one on for effect and it crinkled. It's just a one and a half inch circle and it crinkled. Wish I had thought to read all the reviews first.

Date of experience: June 26, 2020
Washington
1 review
0 helpful votes
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NEVER LINES UP
May 26, 2020

I've been trying to fix my labels for about 8 hours not. Been on the phone with customer service more than once. I'm tech savvy. Every time I create labels on their website and download the PDF's it never prints properly onto my label sheets. It's always off... and then I'm hand cutting labels. I don't understand why this company can't get it together. If you have the ability to create online and download, it should work. I've wasted hundreds of labels... So disappointed. Now I'm stuck with over 100$ in blank labels I can't use. Or else I have to handcut all of them. Not to mention as I get to the bottom of my sheet of labels, they are all cut off. It's like their templates don't line up with their paper labels.

Date of experience: May 26, 2020
Idaho
2 reviews
7 helpful votes
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I have spent tens of hours over the last three months trying to develop a simple round 2.5" label and I have had to conclude it is impossible on this site. I am so angry and annoyed for wasting my money on these labels and spending my precious time on a worthless site.

Date of experience: October 18, 2017
Illinois
1 review
9 helpful votes
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Templates don't line up
February 24, 2018

I agree with others- Avery templates were easy to use before. What happened?! They just don't line up properly to the templates any longer. Waste of money to print stickers that aren't lined up. Very disappointed. I will not be purchasing from Avery again.

Date of experience: February 24, 2018
Georgia
1 review
1 helpful vote
Follow Desiree H.
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Frustration galore.
September 19, 2020

The offline version to print my own labels always worked in the past. Now I'm fiddling with the online version of Design and Print, and after 5 attempts I still can't get it aligned correctly. No way am I going to ask the company to print for me when I purchased the labels already. So frustrated.

Date of experience: September 19, 2020
Heather H. Avery Rep
over a year old

We are sorry to hear that you are having trouble printing your project. If you reach out to our Care Team at avery.com/contact we would be more than happy to assist you with printing your project online.

California
1 review
0 helpful votes
Follow Stan A.
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This is the worst application ever. They used to make them like this 15 years ago, where you had to adjust and ultimately find out it's easier to make your own template. Just forget about this--make your own.

Date of experience: September 26, 2020
Heather H. Avery Rep
over a year old

Sorry to hear you had trouble using our Design & Print Online software. We would be more than happy to assist you with using Design & Print or we do offer 3rd party templates for programs like Word and Photoshop to download for free. If you reach out to avery.com/contact, our Care Team would be happy to help.

California
1 review
2 helpful votes
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Not user friendly
June 6, 2017

The "new and improved" site sucks. It is NOT user friendly. I went to open it today and the site would not take my current password. My only option at that point (I really needed to print out some labels that I had saved) was to request a new password, which the site would not let me do. Really? C'mon guys, get your act together.

Date of experience: June 6, 2017
New Jersey
1 review
2 helpful votes
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I should have listened to the bad reviews. And yes it's true, they are horrible. They acted like they cared and had me send all types of pictures of all different angles of the horrible job labels they did. And I got ignored. Save your money because this website is full of crap!

Date of experience: October 24, 2019
Mississippi
1 review
6 helpful votes
Follow Betty L.
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Avery templates were once easy to find and easy to use. Not so now. I have spent an enormous amount of time trying to find the correct template and then could not save the final sheet of labels. Such a shame!

Date of experience: November 10, 2017
Texas
1 review
0 helpful votes
Follow Robert V.
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I used Avery labels at my former office and on my home Windows PC. I have hundreds of address labels set up on my current Win 10 PC: Family & business, holiday card labels, plus file labels. These have been added to, updated, and transferred from PC to PC since at least 2014. They have worked fine on my current PC until today, when I find that all the data has been completely separated from the matrix or table on all my files. The Avery web site offered no help, so I called. Their answer was: We don't make or update that old program anymore, and if it's stopped working for you, that's just too bad. Avery used to be a trustworthy company, and I've had no problems with their labels to date, but I will find a new way of doing my labels now, and will avoid Avery and its products in the future.

Date of experience: August 31, 2022
Heather H. Avery Rep
over a year old

Hi Robert, we are sorry to hear this. Yes, our old downloadable software such as DesignPro has been discontinued and is no longer updated. If you would like to reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we can try offering a download link for that software, but we cannot guarantee that it will work. We do offer a free online tool called Design & Print Online that we would recommend switching over to since it is our most up-to-date experience. We would be happy to walk you through step by step on how to use it.

Australia
1 review
1 helpful vote
Follow darrin m.
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Excellent product
June 13, 2018

These labels are great, i use the avery template online to create product labels. First page i printed i noticed they were off centre so an adjustment of 12mm to the right was needed as to was 1mm adjustment downward. Another thing i encountered was that it doesn't print the bottom three labels but this is easily overcome by putting the label sheet in with the bottom 3 labels first so prints all 18 labels per sheet. Will take little bit to setup but hell it beats paying vista print $10 plus postage for 10 labels, i can create 180 labels for $17 plus ink. Another thing i would suggest is don't use black background as it will rub of as it is a canvas sticker. I am impressed with them and the template is excellent dont believe the haters you can add images, shapes, text many fonts good solution for mum and dad shops//

Date of experience: June 13, 2018
Arizona
2 reviews
1 helpful vote
Follow Keith L.
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A change to the label print site makes selecting a Text box different from before. I cannot get the box to allow typing in the address as in the past. What Happened?

It used to be easy to make a label now it is nearly impossible if not completely impossible. So far I have not been able to use the label maker as I have in the last 10 years.

Date of experience: July 10, 2019
Ohio
1 review
1 helpful vote
Follow David F.
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Fisces! Is the best word to describe. Or perhaps someone wasted their lives making this software. UI is a nightmare. Never works right. No ability to scale from center or equilaterally! Never prints what you see in the viewport. Increments of moving are too large of a jump.

Date of experience: October 24, 2019
Ohio
1 review
6 helpful votes
Follow steve c.
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Have purchased many labels produced by avery. Always assumed i could download a free template if i bought a pack of labels that had a format my software didn't know. Bought some square 1.5" labels. Tonight i wanted to use them to label some product and went to the avery web site to find the template. HEY - you already sold me the labels and you'll probably sell me more labels, what's wrong with just GIVING AWAY the template so i can use the label? I recommend you completely scrap your web site, fire the developer, and fire the tester, too. What a horribly complicated site that wants to sell me two hundred items but won't let me DOWNLOAD A SIMPLE TEMPLATE. I even went to the "help" and the web site doesn't match the help. How useful is that? Avery is in danger of losing all my business. Keep it simple, stupid. How bout a box that i can enter the label number and it downloads the template? Oh then you wouldn't waste an hour of my time trying to sell me junk i don't want.

Date of experience: September 18, 2014
Illinois
1 review
4 helpful votes
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Avery is awful
August 21, 2015

The Avery site is very difficult to use. When you find a template, it wont open. Once you do find it and open it, the template program will center in some cells and not center in others. Post-it is so much easier!

Date of experience: August 21, 2015

Overview

Avery has a rating of 1.4 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 147th among Templates sites.

service
25
value
25
shipping
16
returns
11
quality
24
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