So they never emailed me my shipping tracking number, I have called them 3 times. Finally today they email me my tracking number. I ordered my phone on 23 Feb, it will not arrive till 13 March... maybe... they decided to ship my phone from San Dieago to New York, then to Texas... then tried to blame it on the "free shipping". No it's because you used DHL, to USPS... and it somehow took DHL from the 25th to the 11th to get to NY, and then the USPS is only taking 2 days from New York to Texas... weird... in reality, they could of shipped it Fromm california to Texas... Generally the free shipping g of anything doesn't take 3 weeks, from ANY COMPANY... their other shipping rates are overpriced, but I was never offered a $10.00 priority mail option at checkout... very poor shipping and tracking for items that cost few hundred or more dollars!