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AvasFlowers.net

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Wisconsin
1 review
0 helpful votes
Follow Jackie P.
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Horrible
January 12, 2022

I was sent flowers from this company. I was frankly shocked. 7 flower stems and 5 green stems. The quality of flowers was terrible. They were not in water tubes or any gel so stems completely dried out. These were very low quality and very inexpensive flowers. I spoke to the person who was kind enough to send these (who is on a very limited income) and was told how much was paid-I am shocked. In no way should anyone ever use this company unless of course you are sending to someone you don't care for.

Date of experience: January 12, 2022
Massachusetts
1 review
2 helpful votes
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Need flowers delivered for sympathy and expected same day delivery as their site states, but was notified, only by UPS, that there was a delay in delivery. It first was delayed a day delayed for another five days. The Funeral would be over by then. When I called to cancel, they offered the flowers to me at $20 off then 50% off... Very unhappy with the communication. Would have preferred that they just alerted me when ordered that the flowers would not be delivered that day.

Date of experience: July 1, 2022
Canada
1 review
25 helpful votes
Follow M K.
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Stay so far away from this company! Sent flowers to Florida from BC Canada. Never received receipt, once received picture was not what I ordered. Called 7 times for resolve, constantly getting the run around saying that my emails have not been received. Overpriced as well for what I ordered. Was supposed to be 6 pink roses in a square cube vase... simple. Received 5 red roses in a vase. I should have checked the reviews first. I have never dealt with a company like this ever.

Date of experience: March 5, 2020
Florida
1 review
0 helpful votes
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Order was to be 16 stem roses, there were 6 limp roses. Embarrassing. See photo of that limp bouquet. No customer service. The company hires out local florists who dont care about agood product. A terrible experience.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Disappointed to say the least.My husband ordered 2dozen long stem red roses for Valentines Day and this never showed up.The tracking is a joke! No one to answer the call and these were ordered days ago! Thanks for ruining a holiday I was looking forward to.Never Again will u get our time or money! You all have been warned,don't go with this florist!

Date of experience: February 14, 2024
Oklahoma
1 review
0 helpful votes
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DO NOT TRUST THIS SITE
August 16, 2023

My husband tried to surprise me and order a flower arrangement and it was never delivered. Every time we call they state it will be delivered that same day and still no flower arrangement and it has been over a week. Mind you, he paid the extra fee for rush delivery. They will not refund our money and keep giving us the run around. BE AWARE!

Date of experience: August 16, 2023
Michigan
1 review
0 helpful votes
Follow Carla M.
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Advertised as a local florist. Flowers I ordered for my mother were not as nice as the photo. Some looked withered and the arrangement looked very unprofessional nothing like the advertised one. I sent a text, emailed and called no one got back with me. Customer service seems non existent! Do not order flowers from this place you will be disappointed!

Date of experience: May 9, 2019
Arizona
1 review
0 helpful votes
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Wrong flowers and late
September 8, 2023

Paid to have flowers delivered to my sick friend next day. Got a text the next day to contact customer service about an issue. The flowers were going to be a day late and they didn't have the bouquet I picked out. I was promised she would receive their most special and exclusive bouquet. She got them today and they sent 12 rainbow colored roses. Not even close to what I had ordered and was not worth the 90 DOLLARS that I paid for the correct bouquet. Completely overpriced, terrible customer service, and honestly I think a complete scam. Do not order from here.

Date of experience: September 8, 2023
Colorado
1 review
0 helpful votes
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Placed a $120 order with specific instructions to deliver to a celebration of life ceremony on a certain day. Received an email that it was delivered. NEVER WAS DELIVERED. Spent hours on the phone trying to get a refund and protested with our CC company instead. They keep calling and emailing and asking for reviews and offering to re-deliver. This was for an event at a business. Morons. They are all foreign and they don't care AT ALL. I spoke to multiple people and they take advantage of people at their lowest hour. NO same day delivery. No delivery at all! I cannot believe they are still in business!

Date of experience: February 20, 2024
New Jersey
1 review
0 helpful votes
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Horrible service
July 2, 2023

I placed an order to be delivered on the day of my fathers funeral. It was never delivered. I called and they had some excuse about the "health crisis" and "being short staffed." I tried calling the next day when again, it was not delivered, and no one takes my call. When I confirm who I am and the order, it automatically hangs up on me so I can't talk to a live person. I'll be declining the charge (over $100) with my card company.

Date of experience: July 2, 2023
Delaware
1 review
0 helpful votes
Follow R D.
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I would give them a no star if it was possible. 1st they are not a flower shop. 2nd all they do is place a order at a local shop and in most cases never send what you order online and then say is designer choice ok so you think your getting something close maybe.(pink flower instead of red) nope not all just what ever the local shop has and feels that the price ava is paying worth it. Not the flower shops fault they are stuck in the middle trying to make a living and ava employees sitting at home ripping people off trying to sound professional. They are a scam I repeat they are a scam you will never get what your paying for and then when you call in about it they send in you in a circle of people trying use bs lines to cover the easy money they made off you and the local florist. Free delivery too but they charge $25.00 processing at check out.

Date of experience: January 21, 2024
Kansas
1 review
4 helpful votes
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Terrible Disappointment
May 12, 2022

I paid over $105 and was supposed to get two dozen tulips with a purple bow. What came was 10 sad looking tulips with a smooshed, orange bow.

The guy on the phone said they were a local business, right in town- which turned out to be a lie as the flowers came from a florist over an hour away.

So disappointing, what a waste of money.

Date of experience: May 12, 2022
Colorado
1 review
0 helpful votes
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Avoid this "Florist"
April 26, 2021

I wish I checked these reviews before ordering flowers for a friend. I would give ZERO stars if that option was available. My delivery has not been made, and inquiries to the company (via an automated menu on the website) result only in a popup message that they will "get back to me." Phone calls also result only in an automated service, and you will never be able to talk to a representative. I intend to dispute the charges on my credit card as soon as I get the bill.

Date of experience: April 26, 2021
Kentucky
3 reviews
3 helpful votes
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Doesn't look like online photo, in my opinion. No vivid red Christmas flowers. Carnations are dark pink. Too many big white flowers; should have Christmas red flowers and more of them than overall white look. Not worth $100 for carnations. Do not recommend.

Date of experience: December 20, 2023
California
1 review
1 helpful vote
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Not as advertised
April 23, 2022

Thought I was ordering from a local florist, not sure where they're located as were shipped via UPS. They sent me multiple messages a day after I ordered to ask my permission to substitute and deliver a day later in exchange for more flowers. I ask for a photo representation of what they would send and they said it was not available. I accepted and realized I had made a poor choice. On the left is what I ordered, on the right is what was received.

Date of experience: April 23, 2022
District of Columbia
2 reviews
14 helpful votes
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NOT a local florist
April 10, 2020

I am so embarrassed that I didn't realize that this is FTD-like set-up until after I'd placed the order.
Don't try to follow-up on a delivery time; there isn't one - only 'scheduled for delivery today.'
The name on the card will be misspelled.
Your email address will be mistyped.
The arrangement, naturally, is 50% of the picture.
The first photo is what I ordered; the second what showed up.
I could 'kick myself' for falling for this.

Date of experience: April 10, 2020
Massachusetts
1 review
0 helpful votes
Follow O E.
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If they are not able to have flowers delivered on the date, before the end of the business day, don't promise that you will. His order (for me) included a work address & home address and I get out of work at 7pm. There was no delivery at work and no delivery when I got home. Then we report it and have to wait for "an investigation"? We have dozens of packages left on premises on a daily basis without them being stolen. No one is going to steal flowers! Once again, stop making promises you can't keep. Today's delivery mattered today!

Date of experience: February 14, 2024
Massachusetts
1 review
0 helpful votes
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Buyer Beware!
November 23, 2019

I spent over an hour with this company on the phone- to TRY to rectify a botched delivery. I ordered a large basket with hydrangeas- they were not available. I tried to cancel- they would not let me. They then promised a white azalea. But what delivered was neither of these- but an ugly plant that I did not order or want. I spent over $90 on a plant that might cost $15 at the grocery store. DO NOT use this company.

Date of experience: November 23, 2019
Indiana
1 review
0 helpful votes
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They claim 30 years in bussiness.
Prices shown is a bigger surprise when you check out and they now have your credit card information you can't delete. There handling fees are about as much as the flowers hidden fee.
Very poor customer support and don't waste your time calling. They claim e- mail support but don't count on it. I have tried calling and ask for response by e-mail. Again a waste of time and energy.

Date of experience: February 14, 2024
Colorado
1 review
0 helpful votes
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SCAM! Deceptive!
November 4, 2019

DO NOT ORDER! This company is ridiculous. You don't get any order confirmation and have no clue if your order is gone through. If you try to contact them... good luck. Because of the frustration, I asked to cancel and they try to change your mind for 20 min and then say they are charging a service fee. RUN!

Date of experience: November 4, 2019

Overview

AvasFlowers.net has a rating of 1.2 stars from 685 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AvasFlowers.net most frequently mention customer service, next day and local florist. AvasFlowers.net ranks 263rd among Flower Delivery sites.

service
277
value
277
shipping
257
returns
194
quality
251
+272