How easy? Unsatisfactory! The automated bot voice press this press that was annoying. Then it goes to a long winded recorded message. So it asked if you want a call back to leave your number. I did. And when the call came, I answered and automated bot voice said "to speak to an agent press 1" so I pressed 1 and CLICK! HUNG UP ON ME! They LIED about the flowers, the delivery, etc. They NEVER delivered my flowers as they claimed. They are out of New Jersey, but calls local florists in your area to order bouquets which is NOT anything near what you saw on the website. Do yourself a favor and order from your local florists and save yourself time, money and headaches.