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How easy is it to get a hold of customer service at AvasFlowers.net?
asked by Sam S. on 4/16/19
7 Answers
Pretty easy as long as u r buying and spending money
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It took about 5 minutes to get an agent on the phone. However, the agent was rude, often speaking over me, so I felt that the customer service was highly unsatisfactory.
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Phone tree hell. Very lengthy messages that you have to listen to in order to get the prompts.
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The customer service call center appears to be in a different country.
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Typical of most companies. Press one for this and two for that. It took about two minutes to reach a live person.
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Pretty easy - however , they lie to you and tell you a delivery was attempted when they never attempted to deliver anything .
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How easy? Unsatisfactory! The automated bot voice press this press that was annoying. Then it goes to a long winded recorded message. So it asked if you want a call back to leave your number. I did. And when the call came, I answered and automated bot voice said "to speak to an agent press 1" so I pressed 1 and CLICK! HUNG UP ON ME! They LIED about the flowers, the delivery, etc. They NEVER delivered my flowers as they claimed. They are out of New Jersey, but calls local florists in your area to order bouquets which is NOT anything near what you saw on the website. Do yourself a favor and order from your local florists and save yourself time, money and headaches.
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