I placed an order on 11/16 to have flowers delivered on 11/20. At 3:20 on 11/20 I received a text message from them saying they were canceling my order. That is the same day they were supposed to be delivered and I have no ability to find another florist on the island that can fill the order. BEWARE of doing business with this SCAM company.
It was embarrassing enough not getting my flowers on Valentines Day…. But then they delivered them a week late! How embarrassing is that truly I do not recommend this company they are just a middle man and from what I've read online they have problems all the time. 10/10 DO NOT RECOMMEND.
Paid for rush delivery and was given every excuse possible. Had to ask for refund because flowers didn't make it. Terrible service on the phone. Will never use again.
Great delivery, thanks! They loved the flowers and it was a good price too. Great to see smiles on their faces when they received them. Will definitely buy from here again!
I ordered flowers for my mother's viewing, weeks in advance ($300). NEVER DELIVERED. The nerve of them to offer a partial payment & some flowers. NOPE give me my FULL REFUND & I should be getting a complimentary gift as well. Unprofessional business. DO NOT ORDER FROM HERE
All indictions at Avas website were that my flowers would be delivered on time and be the Asiatic Lilies I requested. Neither the flowers I requested or delievered on time was the outcome. Paid a premium price as well. Will not be using Avas again.
Fred Thomas
Ordered flowers for relative's funeralkl, they send email wanting alternate address to one of the largest churches in the county. So I give them son's address, receive another email the day of the funeral 25 minutes after the funeral saying they don't have the flowers I ordered! I ordered a dish garden! Come on, what florist can't whip up a dish garden? Trying to get refund, offered alternate arragement (mind you funeral is still over). Then a coupon for the future. Praying for a refund but not holding my breath. Operator wouldn't tell me the name of local florist so I could be sure to avoid them at all costs! A funeral, really? I know stuff happens but this did not have to! Buyer beware! If you live in Dunnellon, Citrus Springs area of Florida ask if florists are affiliated with AVA and run the other way!
4 small, NOT even fresh flowers for over 100 dollars. This was large size XD. The delivery wasn't on right day. The Firma AVAS really spoiled the celebration. The receiver had to work hard to find the delivery item, going through the whole city to the delivery company and searching it. Only the disappointment.
DOES NOT GET ANY WORSE THAN THIS PLACE... Ordered sympathy flowers for a family members funeral. Flowers never arrived... they lied after being very rude that the flowers were delivered... we were at the funeral home... no flowers... dont waste your time... they take your money and deliver NOTHING!
Do not trust Avas Flowers with your Mother's Day! I live in NYC and trusted them to deliver flowers to my 90 yr old Mom in SC. I ordered them in advance, over the phone and was promised they would arrive by Mother's Day - I was not given a specific day just a date range - that should have been a hint. Today - Mother's Day I'm notified by email that they are cancelling the order. This is not the way to do business and I highly recommend for anyone to take your precious orders elsewhere.
I tried to order a bouquet of ballons & a Med. Size Teddy Bear for my Aunt, they told me it was over $100.00... They tried to convince me they had a store front in my home town. What gave it away was they kept asking for the name of the hospital... There is only 1 hospital. When I told them to cancel the order they wanted to send a flower bouquet instead for $30.00 less. I hung up because all thet wanted to do is argue. Called a cousin for the name of the florist there... got the balloons & bear for about $70.00 less & great service
Peachy Keen - "LUXURY GRADE" - WITH VASE,
I ordered on the 16th for a 17th delivery which didn't happen, the birthday flowers arrived a day late because of short staff, too busy, something about weather, the did notify me at 3:55 day of, too late to place with another florist. It was supposed to be a surprise and the recipient was actually home the 16th, but I was forced to share the recipients # to coordinate delivery the next day - no surprise. There are 4 options, luxury grade is highest, hardly luxury especially for the price, I mean I can't imagine how much smaller each step-down would be. Will NOT order again! You shouldn't allow a delivery date if it can't be kept. If you need more time request 2 days ahead. Bad management.
Ordered flowers for Mother's Day. A dozen sunflowers. The first bouquet arrived dead and rotted. The second replacement bouquet was also dead and THEY WEREN'T EVEN SUNFLOWERS. Dead daises. It took upwards of 45 minutes to get anyone on the phone at Customer Service because the first time I called I was put on hold for 15+ mins and hung up. After calling a second time, I finally got someone on the phone who offered a measly 10% discount. Mind you, I still did not have ANY flowers yet I am denied a refund. After a good amount of back and forth I was told I would receive a refund. This was after I asked the man on the phone to confirm that if a replacement bouquet was sent, it would be what I ordered and alive upon arrival. He could not. I still have not received my refund. Horrible company and I could not find anywhere to leave a google review. Word of advice: read their Yelp. This company sucks.
I was needing same day delivery for my BFF's kid who was in the hospital. She had been in for days with a very long stay to expect. I wanted to send flowers for a pick-me-up. First, I was shocked at the "service fee." However, with some complaining from me, the woman I was speaking to finally applied the discount code that was offered online to provide me with free delivery. Then, I recieved an email later that day that the supplies would not be in for 2 days later. 2 days later, I received a text they still did not have the supplies. She thought the flowers could be delivered elsewhere. I decided to cancel. She refused to let me cancel. At this point, days into the stress of a hospital stay with a very bad prognosis with my BFF's kid, I was not in the mood for this person to not care. She did not care. In a few days, if I don't see the credit to my account, I will take additional action.
I had ordered flowers to be delivered to my daughter at IU, Bloomington. The flowers that she received were NOTHING like what I had ordered from the pictured website for Ava's. When I called to dispute the flowers (and forgotten balloon) I was told that they were sorry and that I could have 15% off my next order. Are you kidding me? There isn't EVER going to be a next order. When I contacted the "local" florist they told me that Ava's had specified exactly how many flowers to put in the vase and that was it. Complete joke! The first pic is what my daughter recvd - 2nd is what was promised for $109.00
A long story short. I ordered flowers today for Valentine's day. We are leaving on a trip tomorrow. They say they deliver same day. After I paid them online they sent me an email a 6 hours later saying they can't deliver until February 16th...two days later? We will be out of town. I tried to call the number provided and they don't answer. They referred me to their website. However, the website says that the order number that they sent me in the confirmation email is incorrect. Additionally, they cacellation policy states that same day orders or any holiday orders cannot be cancelled? Even though they guarenteed to deliver the flowers today but aren't able to do so. You can't cancel! Warning...do not use them, ever!
I needed flowers delivered to my fiancé on NASP, I ordered a large bouquet for 100 dollars, I got the delivery confirmation text, but it never delivered. When I called 3 days later the lady said it was never delivered, and she would make me a new set and deliver it the next day. This was already a weekend and 2 days after our anniversary. I asked for a refund and she gave me my money back. I'll buy my lady flowers from a place that cares more about their work and their costumers next time.
Avas is the place to order from if you have money to burn and want to be disappointed. At first they added an extra $25 "miscellaneous" charge that I wasn't able to see until they authorized my credit card. Then they weren't able to deliver the flowers as promised. They did refund my money and if you ever need flowers in the Sarasota/Venice area order from Happy Flowers. Ann the owner is a delight!
We sent a coworker flowers and mylar balloon to show we were thinking of her when she was home sick.
I decided to try Avas because it was a local business and wanted to support our local business. I ordered a nice arrangement with a vase and balloon and what they received was two flowers surrounded by fill. No color... no balloon... horrible. I was shocked when my coworker showed us what she received. It was nothing remotely close to what I ordered. They did call and say they couldn't delivery that day but will then next day and will accommodate us by adding more flowers. Well $80 later... no balloon... no color... I've attached a picture of what was received. Embarrassing that is what she received. Looked like I picked weeds from my yard and threw them in a cup. I will never use them again... I will never refer them... Please stay away!
What is up with substitutions, I ordered a mixed bouquet arrangement and it came with some differnt colors than what was depicted. I now the the website said some substitutions migt be required but that is for other people not me. I dont care if you have to drive 500 miles and pick the flowers yourselves I dont care. Dont give me give the Covid-19 excuse everyone knows that is just a goverment scam to gain more power over us. Just get me the exact flowers that I ordered even if someone else gets the virus that is not my concern.
Answer: It's a scam. Very dishonest company. They advertise with a very detailed picture of their flowers, sizes and pricing. When my daughterv received these flowers they didn't look anything like the picture online. I wish I could attach a photo from my galleria for you to see. The picture tells the true story
Answer: I thought they were a local florist. Bc when I typed in the city and Avas Flowers popped up. They are NOT a local company and they are NOT a florist company per se. The Real business name is Flowers Tech Center, Inc... doing business as Avas flowers. They are out of New Jersey and they contracted florists in your local areas nationwide. They don't make the bouquets and the ones on the website are nowhere near to what you're getting. Which is CRAP! LEFTOVER flowers thrown together LAST minute and supposedly delivered fresh from their warehouse. FRAUD & SCAMMERS! Use your local florists or buy them from your grocery store which would be much better and NOT costly. Save yourself time, money and headaches from rude customer service reps and all you get is the run around and lies.
Answer: Phone tree hell. Very lengthy messages that you have to listen to in order to get the prompts.
AvasFlowers.net has a rating of 1.2 stars from 686 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AvasFlowers.net most frequently mention customer service, next day and local florist. AvasFlowers.net ranks 269th among Flower Delivery sites.