This company is so unreliable it's a wonder they appear high on google when looking for flowers in vermont. They seem to be a redirection/third party connector application, and not an actual flower business. They give family businesses a bad name. Unreliable and they always fail in some aspect of the order.
Avas flowers is a scam and doesn't deliver when they say they will deliver. The day of mothers day they announced the flowers would be delivered the week after mothers day. Kind of defeats the purpose of the flowers does it not? Thats after a 27$ 'service fee' scam scam scam.
We ordered a medium sized plant and floral arrangement for a in-laws funeral. Arrangement received was the small size and was absolutely terrible. Went through the website to express my concerns but did not get a response. From the pictures below- the arrangement delivered- for a $24.95 fee was poor quality and nothing like the picture. Embarrassing.
Promised same day delivery. They are a scam. Should have looked up the reviews first. They charge an exuberant service fee which I was unaware of until I received my bill. Flowers are horrible. Looks like they came from a 7/11 or grocery store! They're a scam!
I ordered a Spring Tulip Bouquet (large - so I paid extra) and the product delivered was embarrassing. Not one Tulip and 6 cheap flowers with some greenery. I paid $100 for a spectacular bouquet and did not get one. I realize their policy is to substitute other flowers if they need to, but it still should have been a spectacular display. It was not at all. Don't trust this site rot deliver beautiful arrangements 0 especially charging what they do. See the pictures I provided. What was delivered was not even close to Spring Tulip large arrangement
This company sucks. They are a total rip off and the customer service is the worst ever. Half of them don't even speak English. I spent $100 bucks for a nice arrangement and I got something that didn't even look like the picture.
Ordered flowers for my mom for Christmas. The arrangement was supposed to be in a cute, short, circular red vase but got a tall cylindrical vase. The arrangement was missing babies breath, swapped a stick in there to replace it and the greenery that was swapped was just some cedar branches. The filler looked like something I could just pick outside. Getting a hold of someone over the phone was nearly impossible. They also delivered it a day after the delivery was set for.
I ordered flowers for my mom early Friday morning. I had searched old Lyme florists. Ava's flowers came up first. They advertised same day delivery. The service charge of close to $30 was definitely unusual, thinking I was paying higher for same day deliver from a likely new mom and pops shop in the area. I got a confirmation that the flowers were delivered from the company and confirmation from my mother that she did not receive anything. Hoping that next day it would be delivered, I received a call from Ava's Flowers asking to postpone and would consider giving me $15 off to allow them to deliver on Monday. This blew my mind. What a horrible company.
I ordered flowers for a friend's 96th birthday three weeks ago, and they were not delivered to the recipient as Ava's Flowers reported they were. I have responded to email and text messages prompting a review, and I've spoken to three different service people by phone to report the error and request a full refund and have received absolutely no acknowledgement that there was an error and they're prepared to make me whole on it. They seem prepared to keep my money — about $100 — and do nothing to fix the problem. I will never ever use this service again, and I'll spread the word far and wide.
Delivered flower arrangement to a front porch northern Indiana in January. Unwrapped and no door knock of phone call. Arrangement was substituted to not impressive. And flowers frozen solid. Said they would redeliver later, missed the event.
I picked Ava's on line while awaiting a flight. I paid $114 for an orchid that I requested have two flowering branches with lots of buds. It is a very poor specimen that is well past its prime and I would never use Ava's again.
But Misleading. Free delivery, discount price, but $29.00 Service Fee added. Arrived a day late. Left on porch, but did not ring bell or send text. Asked for "No Lilies. No mums." Both were in arrangement. Photo shows what $86.00 bought! Outrageous. Do not use Avas Flowers. Anywhere.
Please save your time money go somewhere else I order flowers for my girl anniversary never received! 3 days after this company operational sucks! Has no regards towards your occasion.
I'm just being honest.
Quick to bill and take your money. Absolutely the worst service ever. Was delivering on Tues and didn't arrive till late wednesday. NEVER AGAIN. Call 3 times and got the run around BS story. The internet web support is an even bigger joke. Their reviews are all self written. You can not give them a review on their site.
Worst experience I have ever had and there is no recourse. No phone numbe or email address, just a bunch of links that take you around in circles. Only thing that makes me satisfies id the fact that I may be able to save someone else from this scam.
I have called several times trying to get this handled and they are not taking care of it. Was told that they would receiver the flowers never showed up again. Keep getting the runaround. Asked to speak with a manager and been on hold for half hour. I would like my money back and will order someplace else.
Unprofessional! Out of stock most of flowers, wasting your time and money! Told on the phone they can deliver same day, it's been 2 days my order still not delivered! Lack of communication, customer service not helpful at all.
What I ordered versus what was received. On my Great Auntie's 99th birthday. Very disappointed. For $80, I did not expect them to look like someone went out in the yard and picked some flowers. Don't order from Ava's Flowers.
Don't use this company - misled me on price, gave false information regarding delivery expectations, didn't deliver flowers to the right location (still don't know where they were delivered) nor on time.
Ordered sympathy flowers, on delivery date, I received an URGENT text...contacted them and was told they couldn't send anything even close to what I ordered... offered roses or a "seasonal bouquet" and it would be delivered a day late. Took 3 calls and 30 minutes to get refunded for a product they couldn't deliver! Threatened filing fraud charges with American Express before they were finally "able" to issue the refund. Will be watching my card closely and will never order from them again
Answer: Scam! They are not a local company, they cannot deliver, and if they do, apparently they are completely wrong or dead flowers. They don't want to deliver flowers for you... they are after your $30 service fee. They hope you cancel your order and they keep the fee. STAY CLEAR! No customer service and a website full of legalese... can you appear any more fraudulent? A scam, a fraud, a company that uses COVID-19 and your mother (Mother's Day) to steal money from the public. They need to be in jail.
Answer: You cannot. Their number is an automated attendant that hangs up on you and email is unmonitored. This is a scam.
Answer: Sometimes easy and quick is mot the way to go when it comes to a loved one. I learned my lesson.
Avas Flowers has a rating of 1 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avas Flowers most frequently mention customer service, next day and local florist. Avas Flowers ranks 264th among Flower Delivery sites.