Avas Flowers

I spent over an hour of my time (an hour I'll never get back again) looking on their website. I chose an arrangement@ $69.00 I called them this a.m. to order, they were nice and helpful. However-- once we got the details worked out and she added up the charges she quoted a total of $118.00! The rep tried to tell me that it included a $24 UNIVERSAL Floral fee that ALL flower shops charge. I refused to pay it and after considerable debate she actually hung up on me. RUN---
DO NOT WALK AWAY FROM THIS PLACE!

Do not order your arrangement through this company! I ordered flowers for my father's casket and they never arrived. I ordered a whole week before the funeral with a delivery day a day before the funeral. They never contacted me to let me know they couldn't fill my order or allow me the opportunity to order from someone else. I'm mortified that I couldn't make my fathers last day above ground beautiful and embarrassed in front of family and his friends. They had the nerve to offer to send a arrangement up to $40 to someone of my choice to make it right. I told them "Ok, send them to my fathers next funeral ". I will never recover from this humiliation.

They took my order, my money and promised delivery on Saturday then at 4:00pm on Saturday they text and say they can not deliver until Tuesday. It was for my 89 mother in law in the hospital. She was waiting all day. I was embarrassed and we were both disappointed. Please avoid this company.

I ordered a large arrangement, there were maybe12 flowers. Paid extra for delivery by 2pm, they couldn't tell me when to expect the delivery and asked for an alternate address. After paying 95.00 with no guarantee of when they would arrive, I had to ask my co-worker, who was leaving and I'd never see again, what her home address was, because the surprise flowers I got her would not arrive on time. I was frankly embarrassed at what showed up, over an hour later, and was beyond upset at what I paid for a few flowers. I could have gotten something much nicer at a grocery store.
I would not recommend and I will never use this sorry excuse for a company. When I contacted them for assistance, I was continually put on hold, the entire conversation for over 40 minutes with 90 % of that being on hold. I was offered a $10.00 discount on my next order for their incompetent services. 100.00 credit would not get me to use this company again...

I ordered sympathy flowers from Ava's flowers which was $173.64. I placed a order over the phone because I live in Philadelphia and my aunt lived in Virginia. I wasn't getting to Va until the day of the service. I received a text saying my flower had been delivered however it was never deliveredScammers! Don't order from these ppl!

RUINED OUR ANNIVERSARY! Placed an order over a month ahead of delivery date. Paid every premium payment option available to ensure the best flowers and timely delivery. Still failed to deliver flowers by promised time, when I called I spoke with someone who claimed they spoke with the deliverer and assured me that it will be delivered today and that they would contact me proactively when it happens. Two hours later I call back, still no delivery, and they claim that the delivery for today was cancelled and they will attempt delivery tomorrow. Tomorrow is not my anniversary, today is, and I provided over 30 days worth of notice for this delivery to happen. Avoid this scam of a company.

Horrible! I ordered flowers for a Memorial service and was guaranteed delivery by noontime on 9/16! I placed the order on 9/11. They even has the audacity to charge me a "$25 Service fee" to guarantee fresh flowers and a noontime delivery today! When the flowers hadn't arrived by 3:15 I called, they checked and told me the flowers were "in route" and guaranteed they would be there by 7! Totally missed the Memorial Service AND still have NOT been delivered! Stay away from this pathetic business!

Ordered flowers 4 days before Valentine's Day. Attempted to modify delivery address and was denied the morning of. Denied.
You can't get a delivery status update or speak to an actual human being. DO NOT USE THIS COMPANY.

I placed an order with this company 07/12/2023 and in their photos of the flower arrangements everything looks very good but when you pay and they send you the real flowers it doesn't even look like the photo you ordered. Apart from the fact that if you want them to send you the flower arrangement before 2pm, you pay an additional $9.99, they don't even comply with that delivery policy. Believe me, if you want to surprise the person you love, don't order with Avas Flowers, both you and the person you want to surprise will be disappointed. I called to get my money back and I'm still waiting for a response. I had to call my bank to investigate and report it because I think it's a fraud. I set both picture the one that's I see in the web site and the one that's my wife received.

Beware... I ordered from them on 12/2020 for 3 indivduals $97 each and my order is a grocery store product. And we all know grocery store is not the same quality as a florist. I paid price for a florist and received a grocery store product. It was unprofessional and unethical. It appeared local. It wasn't what was advertised and I've seen the actual flowers and look nothing like"Tis the Season

Worst ever! Do not use Avas. Ordered flowers for the service for the dearh of a 3 year old. Texted me 30 minutes before the service began to tell me the flowers would not be delivered. A completely heartless company. Stay away!

I ordered flowers for my girl friend and at 62 that's hard enough, but I had them delivered to her work, she's a dental assistant, but they never came. I call your GREAT costumer service and the person who help's,, first thing, (I'm lying!) she says to me, the flowers were delivered, I say no I asked. She says what's your girlfriend number I have to call and see? And it was BAD! And to make it okay,, they refund my money,, no sorry, no letter it say to my girlfriend I'm sorry for forgetting You! Nothing! NEVER Again.

My Brother is dying in Hospice & the balloon with flowers was supposed to read "Thinking of you". Instead he got a balloon with the index finger up saying "You're #1". I have a photo of the delivered balloon & a photo of my order. His wife & kids are horrified & I am furious! Still waiting on their response for their error. ANGRY BEYOND BELIEF!

Spent over $200 on 2 dozen roses and a lily bouquet and received wildflowers that came from what looked like a ditch on the side of the road! This service is a joke! DO NOT USE THEM! Still wtng on a full refund!

My brother and I sent his dispatcher (he's an over-the-road trucker) a bouquet of flowers as a thank you for the work she did to get me back home on time from a ride-along I did with him. She worked some magic, and it was greatly appreciated. What she received (photo attached) was NOTHING like what was shown on the website (photo attached). I was appalled by what was sent! It was embarrassing, and my brother called her and showed her what we tried to send her. Avas Flowers should be ashamed of themselves! They gave him $10 back, but what was received by Dawn was not 90% of what was ordered! Please DO NOT order ANYTHING from Avas Flowers! They are a total rip off! Also, I tried to write a well-earned 1-star review on their website and when I submitted it, it said that I was identified as a scammer and the review wasn't posted. Unreal!

I ordered flowers at 5am. Cost $113 for a decent sized bouquet and to have them delivered to her work by 4pm… seems like a reasonable window. But no. It Valentine's Day and I understand the high demand and may have a ton of orders but I called twice and they assured me that they would be delivered by 4pm. Skip to 1pm, no delivery confirmation yet, was placed on hold 3 times then hung up on. Annoyed but still hopeful I let it slide, skip to 3:30 still no delivery confirmation and I was hung up on and additional 3 times. Then after 4pm they were unable to get to my call due to the holiday and high call volume. I'm pretty sure I just got scammed out of $113. This was the first time I've ever attempted to buy flowers for a woman and definitely will be the last. Your online chat tells me to call, then the dumb machine on the phone tells me to use the chat. Your business is a joke & a scam.

I ordered and PAID for the "Deluxe" arrangement thinking it would be classy and beautiful. My friend sent me a picture and I am so disappointed. It is tacky and and the huge bow is gaudy. It makes me feel like I wish I hadn't ordered.