Autotrader.comReviews 127

After 3 weeks I've had 6 inquiries, all scammers. They ask details that are in the ad then offer to send a certified check with a promise to send for the car once it's cleared. I never went that far but it's complete waste of time and money.

Don't buy a car at the Bowser Nissan Dealership until you watch my video. https://www.youtube.com/watch?v=8U7_e6FVbvs

Eight months ago, `I took my 2019 Nissan Rogue into the Bowser Nissan Dealership, Pleasant Hills, PA. For service.
Front end noise and steering wheel issues has plagued my Rogue for over 8 months.
Steering wheel boot noise and a steering wheel that stiffens and locks up while driving (unsafe).
For 6 months, I drove around in a deathtrap, the Bowser Nissan dealership tried to fix my 2019 Rogue
And couldn't, they allowed me to drive a vehicle that was unsafe. A potential death trap that put me
And my family at risk every time I got behind the wheel.
For some reason the Bowser Nissan dealership could not diagnosis the frontend noise and steering
Problems that has plagued my Rogue since October 2022.
A Bowser Nissan shop foreman allegedly installed 3 sets of struts on my 2019 Rogue in a 6 month
Period (crazy). I called the sale person, Chuck 5 (x's) to let him about the problems that I was having
With my vehicle.
Chuck didn't have the decency to return my phone calls.
The owner was no better, he refused to get involved.
After 7 failed attempts to fix my Rogue, Chad the shop foreman
Stopped talking me, he refused to talk to me about the service preformed on my vehicle.
The service manger eventually denied me service (breach of warranty and good faith).
He told me to take my Rogue to another Nissan dealership for service.
When I took my Rogue to a different Nissan Dealership. I found out that the 2 original front struts were
Never replaced. Consumer Fraud and Misrepresentation seems to be this dealership's claim to fame.
Six months of lies and misrepresentation drove me crazy. This place and everyone in it is morally
Bankrupt.
If you like being stressed out, go see the boyz on top of the hill for your next ride, and don't forget
To take your medical marijuana card with you. You're going to need it.

Save your money. Only responses I received were obvious scams, asking me to text info that was already in my ad, and never being specific about my vehicle. Will never use auto trader again nothing lasts forever, I guess. Waste of $50.

I recently tried selling my car via Autotrader and did NOT read the fine print. I was okay with the $49 listing fee, but they also take a percentage of the sale price. That being said, I did not receive any inquiries from my listing. After listing my vehicle with them, I put my vehicle on Facebook Market Place and my phone blew up with inquiries. I sold it through FBM within 24 hours for listing price to an auto dealership. My advice is do not waste your time with Auto Trader. BTW, they will reach out for more money to boost your chance of selling it within a day or two. I was so unimpressed with this company.

After placing the run until it sells I quickly noticed some things odd. Most replies to my ad had the same phone number with different emails and different names. The replies also, if there was more effort, would say the exact same thing "kindly what is the price and condition". Its in the ad with pics! After contacting Autotrader they replied with "we do not give refunds" "we filter all scams". At this point I have received 45 replies, not one of them are legit, I replied to roughly 35 of them and gave up. So if there was to be a real buyer he/she will be unable to purchase this rare antique. Try Facebook, I know, now have people that remember me and I have no clue.

Don't use Autotrader if your a buyer or a seller. There are so many scammers on this site that genuine sellers would find it hard to sell their vehicles. The scammers on this site are prolific. There are more on here than genuine sellers now. If the price is too good and the body shape in the picture doesn't match the year it's saying it is don't bother! If you enquire and you get an email from a female in the military who won the car in a divorce don't reply.

A platform for car scams. Do not use this website! Sellers will make an escuse they are somewhere else and that will use a shipping company at their cost. All a scam!

I expected my listing to be live by Monday. I submitted it and paid on Friday mid day. Their website says expect your ad to be live in 24 hours. It is now Thursday 9:30am and still says pending. I sent them an email on Tuesday. Did a chat with them Wednesday morning and he said I needed to call so I called them at 9:30am. Again they said expect it to be on line in 24 hours. I also reached out via chat and he said it will take 2 business days for it to be published. My experience with large for sale items is people contact you on the weekends, why doesn't auto trader work on the weekends and the auto dealers do? One detail to mention is on Friday I fat fingered my cell phone #. I noticed that on Sunday morning when I checked to see if the add was live yet and I fixed the phone #. I did not know that they call you to confirm everything as I did not see that anywhere on their website or in the confirmation email they sent me. When I called on Wednesday they said they tried to call me twice to confirm. I asked when they called and they said Monday and Tuesday. Somehow they still had the phone # I fat fingered in but I did not receive any emails from them after the first. I think their process is not fast enough and their is really no need for the phone call. Their website could be improved, including their chat process. I sat waiting for 25 minutes. Hope this helps some people with the process. If you want it to go smooth make sure you call to confirm you ad! I am still waiting for my add to go live! I might just as well look for a different company to advertise with if I do not see it by 3 today.

Autotrader.com, I saw a commercial on how easy it is to buy a car online, don't haggle with the dealers etc… I went and did my thing looked on their website found a car entered my information because they have this awesome thing called "buy it online", right? Well NO! They don'! They work with dealers to get them as the dealer said "leads" (that's us) They put up one price and in reality it's not the true price. They get your information and run your credit on something you weren't even trying to purchase, so that's basically fraudulent and then the dealer (Roland) explains to me how this is just a common practice so people can do all this and waste their time so at the end you don't make your own deal online you just get baited and hooked to have to be given the run around by the them. I informed Roland twice not to run my credit since I did not agree to that price Roland said my information was never sent to them and that auto trader must have my information and they never sent it. Today I see that dealer on my credit report after speaking to Roland from Diamond Honda, twice to confirm that he was not going to run my credit and that he checked and made sure my information was not there they ran it for no reason! This is complete BS, don't fall for their lies!

Do not buy a car from Autotrader on the recommendation that they have done the security checks. I brought a car though the Autotrader Website and the car turned out to be stolen. I lost my money and also the car. Autotrader DO NOT do their own checks.

My first car buying experience was made easy by a smooth transaction and very helpful staff, and the crew has given me their full attention to all of my car needs. Thank you once more for your excellent assistance!

This site is a waste of time if you have decent credit, The dealers on the site will not sell you a car for the price advertised. If you have cash or are preapproved you won't hear from anyone. They only want to try to finance bpeople and issue warranties so they can scam people with poor credit. I got pre approved by capital one and went to several recommended dealers and did not get a call back, I'm pre approved for up to $******* but that would mean the dealership can't finance me or sell me a warranty so they don't bother to call back. I went to one dealer on their site and they tried to add 2100. 00 to the advertised price, I contacted autotrader to complain nothing was done. America is slowly becoming a 3rd world country.

This is not a good company and that is why I will not support them. I dedicated years to Autotrader. When they closed our office, corporate treated us with unfairness and took away our severance and pension in my office. They don't deserve even 1 star.

They allow dealers to post listing of cars that are already sold and not available with ridiculous low prices just to get you to call and tell you the vehicle has been sold already. They also allow dealers to list cars that are certified that are too old to be certified some even 14 years old. I emailed them about this and never got a response. They will do anything for these dealer scammers for a buck

Had two chat inquiries after paying $50 for the posting. In the same amount of time, Craigslist and eBay had tens of leads. Ended up selling via craigslist which is the cheapest of the lot. Autotrader should return money if they cannot provide leads.

95 % of the contacts was fraud attempts. We got more serious contacts on Craigslist and even Facebook Market... Completely waste of money. I even contacted them 2-3 times telling that they could take all my email and I was happy to give them the fraud attempts phone numbers... No answers at all yet!

What an absolute waste of $49. If you are a private seller, the only thing you are going to get in your inbox is scammers and frauds. Go use a free resource like Facebook Marketplace. We sold our car in 5 days there. Repeat after me: Autotrader is HORRID!