I highly recommend autoloss! Very seamless process! Monica was fantastic! I was able to get 5 times my insurance offer!
Great company great service. Thank you i got my report and some common knowledge that i am very thankful for
Thanks so much. Let us know if we can ever help you again. Monica Fisher, Owner of Autoloss
Excellent job. I hired autoloss and they did not let me down. I was impressed with the skill level and my claim was resolved
Monica and the staff worked magic. I settled for a lot more money than I had even asked for initially. Pure magic. Nice job. A happy customer
Auto Loss was right on the money with there appraisal. That brought the value up to where I was happy to settle
Thanks so much. Call us if we can ever help you again. Monica Fisher
In my opinion this people are a professionals in how to take your money and do nothing for you! My recommendation stay away and save your money.
I would autoloss again for my diminished value claim. They did everything for me and a big check for me,
I am so glad you are happy. Customer Service is everything to us. Monica Fisher Owner, of Autoloss
Honestly these people got my car settlement quick and I got 4000$ more than what was originally offered. My words quick and easy
I truly appreciate autoloss. I was able to get an additional $5500 after hiring autoloss. I am very glad I hired autoloss. Sg
Would not let me explain myself, had title knowledge about diminished car value. Hung up in my face claim she is the owner...
Avoid this place at all cost, they just want your money, wish I never ran into autoloss, would not recommend to anyone
Monica stayed on top of my insurance company's adjuster and got me $4600 over the original settlement amount
Excellent and expedient service on on total loss for our luxury vehicle. We are grateful for the service snd expertise. Thank you AutoLoss!
Great team at autoloss. I had $750 and went to $4500. The fee is only $250 great investment. Nguyen
Autoloss promised a money back guarantee when i submitted the payment. However, they refused the refund citing the terms on their website, instead of the document we agreed when i made the payment. I have all the email correspondences to prove my statement. Autoloss always promises to respond in 24-48 hours, however, it was rarely the case. Autoloss always over promise while under deliver. Autoloss is not only slow in replying email, but also unprofessional. Not to mention that their company made numerous mistakes on my demand letters. I can show how those numbers got mixed up from letter to letter. I am totally NOT satisfied with the service provided. Please check those reviews about this company online.
After I got a denial letter from the insurance commissioner, I asked for a refund promised by Autoloss on Aug 23rd, 2019. (Please see the documents attached containing their "100% money back guarantee", "Autoloss Process" document, as well as the email correspondence between Monica and me)
Autoloss replied on Aug 26th, 2019 saying that they will respond me within 24-48 hours.
Then I sent out the denial letters from the Department of Insurance and Progressive on the same day, Aug 26th, 2019.
After that, there was no reply for 16 days till Sep 11th, 2019.
I sent out another email to Autoloss and they got back to me on Sep 13th, 2019 with the same text "We will pull your file to help you further. Monica Fisher".
Then still no response for another 6 days. So i sent out another reminder on Sep 19th, 2019.
Again, no response from Autoloss.
So I had to send out another reminder on Sep 23rd, 2019.
They finally responded on Sep 24th, 2019, which is almost one month from Aug 26th, 2019!
But again, when I was asking for a refund, Autoloss replied --
Quote: "Great, I will call you today to help you further." from Monica on Sep 26th, 2019
Quote: "We will pull your file and get back to you." from Monica on Sep 26th, 2019
Another 6 days passed without any reply as of Oct 2nd, 2019.
I received a very thorough report from AutoLoss that I was able to email to the insurance company for my DV claim.
EXECELLENT! SETTLED MY CLAIM IM A MATTER OF DAYS! I WILL ABSOLUTELY USE THEM AGAIN AND REFER ALL MY FAMILY AND FRIENDS
Overview
AutoLoss has a rating of 3.1 stars from 282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AutoLoss most frequently mention insurance company, value claim and state farm. AutoLoss ranks 3rd among Car Insurance sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for the kind words. Monica Fisher