AutoLoss

First reached out to Autoloss on August 2022. They respond in 2 business days minimum so pretty bad at communication. As stated in their website, if the diminished value case is not closed in my favor I'm guaranteed a refund. I requested a refund on 10/19/2022 and it is already 1/12/2023 and still didn't get my refund back. It seems like they're dragging the situation so that I'll eventually forget about my refund by telling me "it'll take 30 business days for our CPA to send you a physical check" or like "The check should've already arrived" but nothing arrived as of now. If you're looking to get diminished value help, please avoid Autoloss and Monica. Short summary: - bad at communication - not acting through their promises as a business - full of lies - big waste of time, mental health, and communication

Monica prepared a timely letter regarding DV for around $6500. After that, there was basically no assistance even to answer questions about negotiating with a company that would not negotiate. I ended up with $1000 but only because I was a nuisance. In retrospect, I wasted my money and no refund has been received.

Fantastic service from Auto Loss. I submitted a request for information and got started the next day. Within four days, I received a diminished value settlement amount that exceeded my expectations. The process was fast, easy and very effective. I will use Monica and Auto Loss if I have another unfortunate accident. Strongly recommended!

Autoloss helped me get the asked for appraisal on my vehicle for a diminished value claim. Monica promptly returned my emails and call and the information she put together was thorough and cited the law for my state specifically. When I submitted the appraisal to the insurance company I didn't have to negotiate for the max amount; they automatically accepted it and the transfer was initiated that day. I appreciate all the help and support along the way. I highly recommend Autoloss to take care of your claim. They guarantee their service and will reimburse you if you do not get within a specified percent of the appraisal value.

Had the unfortunate event of my insurance company deciding to total my vehicle. The offer they first gave was undervalued and with Autoloss's expertise in the field of dealing with insurance claims and adjusters I was able to get an additional $2k more for my loss when the process was all said and done. Also was happy to learn from them that the insurance company had to reimburse me for my fee that I initially paid to hire them here in Oregon per state law. The whole process did add extra time to get completed but the extra money was worth it. Don't let the insurance companies short change you on your payout and get representation.

Fist car accident ever, 2023 vehicle with less than 200 miles - I was at a stop sign, likely $15k or more damage. Ugly!
Should be open and shut claim - Monica said to wait for the itemized repair order then call back - I asked about what the process is - she hung up on me. Where on this Earth are the manners, at least say good bye before hanging up. Needless to say, I have zero interest in doing business with this company.

Monica did everything to not honor her guarantee to only steal $125.00 from me! Run Forest run! She finally gave me a $200.00 check and refused to pay me the rest. And for 3 months did everything she could to no even give me that!

Monica and her team are the nicest to sell you on the first call. Then become savage monsters afterwards. They're using templates that don't work. Their methods are outdated and they make you repeat the same steps even though the insurance company denied the demand for payment on diminished value. She couldn't get Us a dollar after months of trying and then says thr money back guarantee doesn't apply lol. She won't respond to emails in a timely fashion, her emails are short and unprofessional. And again doesn't even honor her own claim of 100 percent guarantee if it doesn't work you get your money back. She'll start adding more steps to prolong it and won't do them herself she'll say you have to do it. She's a real criminal and thief.! Beware she has no idea what she's doing and she's as rude as they come.

I was Leary to work with an internet company but with a money back guarantee I could not lose. State Farm ended up doubling my offer and I got a check in 1 month. Very easy to do and they are bbb members

Autoloss is the best. I received an extra $5000 due to their report and Monicas negotations skills. My neighbor told me hire them and for $350 you cant beat it. Autoloss did most everything and I am so glad I found them. An honest company finally. Farmers was only going to give me $500 and they acted like I should be grateful. Autoloss had been in business over 20 years so I was safe to know they would not run off with my money.

Autoloss. So thankful I called you to take my claim. Insurance was low balling me on a total out for hail damage at a insulting $9000 for my 2002 Excursion. Monica and her team turned around and made my return $16,500. Very easy to deal with. 100% recommend. Thanks again!

No one ever likes to pay money to fight their own insurance. That being said, I would recommend anyone in this situation to seek help from Monica Fisher at Autoloss.com. From the start they handled everything professionally. All I had to do was sit back and let the professionals handle the process. My claim was 50% more than the insurance company originally offered. Very timely and professional.

Monica and her team were a pleasure to deal with. She was extremely professional and helped me know exactly what to expect. She submitted the documents I needed in a timely manner and helped me communicate with the insurance company to get a payout I am satisfied with. Autoloss should be your one and only stop for any diminished value claim help you need. You won't regret your decision to work with them. Hopefully I don't need their services again in the future, but I know they will be my first call if I do.

Monica & Autoloss are a complete fraud…they will NOT be able to get you any better offer than what the insurance company offers you. They are VERY quick to take your money offering a money back guarantee but after making 5 separate attempts to increase my settlement from her recommendations I was left with the very first dollar amount they offered initially. Minus of course her fee for doing absolutely NOTHING. They then never returned my calls. STAY AWAY, you are wasting your money!

Whatever you do do not use Autoloss. Monica Fisher is only helpful; when it goes to taking your money. With a diminished value claim you may end up going to court. If you go to court Monica Fisher has to be present or your claim will be thrown out. Monica wanted $2000 to attend a zoom court date for 15 minutes on a small claim of less than $5000.

If you choose to go to a diminished value "expert" ask them how much they charge to be an expert witness if it goes to trial. I would never use Autoloss again and I recommend everybody avoids this company for their lack of support. The report is worthless if you go to court without the expert witness. She knows this and only wants the easy money.

I had a truck stolen and the thieves wrecked it. I have never had to deal with a total loss before, so this was new territory for me. The insurance company's offer to settle was two low, below the price I purchased the truck for 6 months previously and used truck prices have been rising. There was no way I could replace it for what the insurance company was offering. Monica at AutoLoss.com was great. She knew just what to do and was quick and efficient. I was a little skeptical before I called her, but glad I did. She put together an appraisal and negotiated to achieve a 20% higher settlement than the insurance company had offered. She took care of everything and made this simple for me. I am so pleased. I have been telling everyone, you don't have to settle for what the insurance company offers, if you ever have a loss, call Monica! Well worth the price I paid for her excellent expert help.

I contacted Monica and Autoloss after my attorney had told me that I had a case. After speaking to Monica in person, I received my report within 24 hours. The appraisal was professionally written, detailed and well researched with comps from my own area. Within three weeks I received a check for the full amount. Thank you Monica! I heartily recommend this business to anyone looking to be made whole!

I spoke with Monica many times and she was very impressive. She obviously knew her stuff. State Farm cut me a check for the full$5300 plus my $350 appraisal fee. Autoloss completed the DV report And told me what to say. Thanks so much, Alisha bee