AutoLoss

I chose this company by my friend referral. And I didn't regret. Great service, fast reply. ZERO issues. Monica got me the highest $ for my total car. That's about $4000 more than insurance offered me. Will definitely recommend to anyone their service!

And I had experience with others, they are good too, but slow and not fast in communications. (Its big nationwide company) Monica above that 100%

I spent many months trying to resolve a case painfully and the strategy the Autoloss team uses is to throw as much spaghetti on the wall as they can and seeing what sticks. Their figures and calculations for damage incurred changes every time, and the team is generally incompetent. If you bring this issue up to them, it won't help either as they immediately get defensive and deny any wrongdoing. Their responses also take days to arrive. Please save your money and go elsewhere. My friend had a similar case that he fought himself and he got more money than I did, without factoring in the fee I paid this incompetent team. Do not recommend in the slightest.

Well my vehicle got rear ended and from there I contacted autoloss.com, At first all amicable and happy to take your money. They issue me a report which was taken out from different dealerships around my area with stock industry language. They just fill in the blanks. After receiving the stock report they go silent on you with no support whatsoever. In my opinion they have a sweatshop operation producing stock reports with no value. I could've done a better job myself. Another note they get annoy when trying to contact.

I am very satisfied with the services provided.

The insurance company initially determined there was no diminished value and weren't going to pay out on my claim, however after submitting my appraisal report from Monica they agreed to negotiate a settlement.
I would definitely recommend Auto loss to anyone searching for a Diminished value appraiser

I am so happy I contacted Autoloss, Monica and her team. With Autoloss'z help through the process I was able to negotiate a substantial settlement after being written off by the other driver's insurance company. The information and detailed supporting information allowed he to receive a check that, according the the other adjuster, was the largest settlement they have e er paid. All thanks to Autoloss!

I just got done dealing with Monica at Autoloss in Portland. I initially contacted her in mid June after my 01 Tundra was stolen and totaled and after getting ridiculous offers from the insurance company to settle.
Although this took a while to settle and we had to get an umpire involved, I did manage to get what my truck was worth after all. One word of advice, these things take time and the insurance delay tactics are at play so lot of patience is required.
Sad I had to go through this but Monica@ Autoloss team made it bearable.

I contacted them about my new vehicle that got rear ended. When we first started communicating she was more than willing to explain the process and how it worked. Although she was pushy for an answer if I wanted to do the claim threw them she was very professional and friendly. I didn't have my card on me so I had to call back. When she answered I asked her a couple questions and she pretty much just repeated what she said in the first phone call. She asked for my card number, and I gave it to her and said she was gonna send me a receipt in 2 minutes, I started to say something and she told me okay that's all I need for now I'll give you a call back when I need anything else and before I could get a word out she said okay bye and hung up the phone. Saw I'm a single mom. And money is tight. And she knew I had a baby cause she heard her in the background and mentioned she could hear her. I feel like I've been scammed and taken advantage of. My views may change, but as a first impression I'm completely stumped. With ongoing issues with the wreck I was in, my stress is already at its maximum. I truly hope my stress isn't thinking for me and everything works out in the end.

Whatever you do do not use Autoloss. Monica Fisher is only helpful; when it goes to taking your money. With a diminished value claim you may end up going to court. If you go to court Monica Fisher has to be present or your claim will be thrown out. Monica wanted $2000 to attend a zoom court date for 15 minutes on a small claim of less than $5000.

If you choose to go to a diminished value "expert" ask them how much they charge to be an expert witness if it goes to trial. I would never use Autoloss again and I recommend everybody avoids this company for their lack of support. The report is worthless if you go to court without the expert witness. She knows this and only wants the easy money.

Let me start with the fact I was able to recover some money as DV BUT:
1. They gave me a report initially which I shared with insurance. -- was ok.
2. everything after than was frustration. They don't read your emails. They sent me wrong numbers in claim letters, and when I asked them about it, Monica was like put in whatever number you like. And then she goes like "you didn't listen to me" and story goes.

After all, I do believe she does have knowledge and experience, but perhaps, due to number of customers she doesn't have time to dedicate to each customer.
Next time I would use another provider as I'm convinced I could get more out of this case, but Monica didn't have any interest to follow as we already had an offer and she'd secured her fee.

I found Auto Loss while doing a web search for diminished value claim experts, and I have to say Monica and her team were nothing but professional. Within a few days we had a completed report of my claim, they sent it to Geico for me, who by the way fought me on every step of my claim, trying to use aftermarket parts on me Lexus etc. Auto Loss provides you with training on how and what to say when insurance companies offer you less, or try to rebut the claim altogether, so I was prepared to fight! To my surprise within one week the full amount of my claim was digitally transferred into my bank account. Unbelievable, easy, and I have nothing but great things to say about Monica and the team at Auto Loss. This is a hidden secret that you must tell your friends and family about, and I would absolutely use Auto Loss every time... great company. Excellent customer support, and 100% worth every penny!

Monica has been extremely professional. She took the time to get to know my situation and figured out the best way to help me. She does not need to make a quick buck and talked to me a few times before she asked for money. I received the report in 24 hours. The report was very comprehensive and specific about my vehicle.

I was able to settle the claim for over $10,000. I had no idea what frame damage did to my vehicle. Monica called 20 Mercedes dealerships and they gave her great information.

Thanks so much, Monica for providing an excellent resource.

Carol b.

I was hit by a State Farm Person and they hit and ran me. What a horrible expereince. Luckly, I have tesla so the loss was recorded on my vehicle. Autoloss was instrumental in me getting the full value of my claim. I am very glad Google i found them on google.

A person hit me that had very low limits on their policy. I had to use my Farmers Auto Policy but Autoloss write a comprehensive and submitted the DV claim for me too. The results were worth thousands of dollars. Mr. Win

My 2021 Subaru was rear ended on the 3rd day I owned it doing over $6000 of damage. A friend had told me about Diminished Value and recommended AutoLoss.com -- Monica and her team were great to work with. They helped me revise my request for payment three different times as American Family kept disputing that my vehicle had sustained Diminished Value. In the end I received a $2300 settlement which would not have happened without all the help that I received from AutoLoss.com!

03/01/2021
I would like to take the opportunity to praise the great job that Autoloss did for me regarding diminished value on my vehicle. I found their name on line and sent an email with my situation. I received a call and had a long conversation with Monica Fisher and she went thru the entire procedure and told me all to expect. This women was right on. I praise her and her employees for the Job well done. Oh and I am now $3000 dollars ahead in the game. Autoloss, Inc. you are #1.
Ruby F.