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AutoEQ.caReviews 957

4.7
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AutoEQ.ca Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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7

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1,716 reviews
Baltaij T.
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Easy to transact and best price in Canada :)
April 9, 2017

Easy to transact and best price in Canada :)

Date of experience: April 9, 2017
Kimberly D.
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Instructions would have been nice, but I figured out how to install it pretty quickly. Otherwise good product, happy with my purchase.

Date of experience: April 7, 2017
Ron K.
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Good price easy to navigate web page
April 7, 2017

Good price easy to navigate web page.

Date of experience: April 7, 2017
Craig A.
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Great prices, ease site to navigate
April 5, 2017

Great prices, ease site to navigate

Date of experience: April 5, 2017
Brett V.
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Awesome
April 3, 2017

Awesome. Everything went great.

Date of experience: April 3, 2017
Alex U.
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Great thank you
April 2, 2017

Great thank you

Date of experience: April 2, 2017
Michael F.
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Very easy and quick
March 31, 2017

Very easy and quick

Date of experience: March 31, 2017
ROBERT D.
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Ordered after business hours on Monday and it was delivered on Thursday. Fastest I have received things ordered online considering the size and weight

Date of experience: March 30, 2017
Philip K.
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Incredibly fast shipping!
March 30, 2017

Incredibly fast shipping! Awesome!

Date of experience: March 30, 2017
Colleen J.
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So glad I happened to find this site
March 27, 2017

So glad I happened to find this site.

Date of experience: March 27, 2017
Mike S.
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It really would be nice to either speak to someone on the phone or have a chat, email response is OK but not immediate

There was so confusion re delivery dates but that may have been a Purolator issue, not yours.

Date of experience: March 27, 2017
Wade C.
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Easy to find what you are looking for
March 26, 2017

Easy to find what you are looking for. Easy to order. Exactly as ordered, very pleased.

Date of experience: March 26, 2017
steve P.
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Simple to order will buy from them again
March 13, 2017

Simple to order will buy from them again

Date of experience: March 13, 2017
Mike N.
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Great variety!
March 12, 2017

Great variety! Free shipping!

Date of experience: March 12, 2017
Daniel C.
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Great
March 9, 2017

Great

Date of experience: March 9, 2017
John K.
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Kudos to Dannie in customer service
March 7, 2017

Kudos to Dannie in customer service. Very helpful and a definite asset to AutoEQ.

Date of experience: March 7, 2017
Bob G.
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So far, so good
March 1, 2017

So far, so good. We will wait and see how the entire transaction goes.

Item was shipped quickly and it arrived well packaged and was exactly what I ordered. It was also the best price in Canada for this item.

Date of experience: March 1, 2017
Mark D.
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Order and shipped promptly for good price
March 1, 2017

Order and shipped promptly for good price. One rail had a little dent in it but not a huge issue

Date of experience: March 1, 2017
Vern E.
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Arrived when promised
February 25, 2017

Arrived when promised - easy to install - could not be happier

Date of experience: February 25, 2017
Kevin S.
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Easy to search and order
February 17, 2017

Easy to search and order. Quick delivery.

Date of experience: February 17, 2017