The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Easy payment through PayPal integration was nice.
Easy and responsive website. Excellent prices. I shop around online for a while before pulling the trigger and autoeq.ca was by far the best prices on Westin drop steps.
Everything was fine. Fast delivery. No issues.
Newer lighter products means more plastic material. I bought a soft folding tonneau. Will do for now
Very happy
Second purchase, return customer!
Fast delivery
Great items at a good price and fast shipping.
Drop down menus were easy to navigate and pricing is very competitive. I am glad that I found AutoEQ. Order was delayed 2 weeks since steps were on back order (not AutoEQ's fault). Steps installed easily by one person...well, my wife "read" the instructions. The instructions/pictures could be improved by Westin. Lots of great comments on these steps and they are really rugged. Happy with overall shopping experience, price and product...I will consider AutoEQ and Westin in the future for other vehicle accessory needs.
Thanks.
Great website. Great pricing.
Your price was the best on the item I purchased, which is always great!
Fast shipping...all good.
Great service, fast and as described.
You were great! Thanks!
AutoEQ were great to deal with the first time I thought I try it again.
Could not get thru on phone. Rather talk then do online
Easy placing order will see after delivery.Excellent all round.
Very good overall, reasonable cost, quality products and a good delivery system. Very helpful if information is required and the products I received fit like a glove.
Timely delivery
Easy search and lots of options to choose from. Great price. Looking forward to receiving the product.
I spent an hour looking for this specific Jeep part and once I hit your site it only took 3 minutes to complete the purchase - nice change!