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AutoEQ.caReviews 957

4.7
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AutoEQ.ca Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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7

Instant Feedback

1,716 reviews
Timothy N.
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Duraflip is priced accordingly, overall really happy

Date of experience: April 1, 2019
Tim D.
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Excellent service, incredibly fast delivery, and quality cover for my truck bed! Highly recommend this company!

Date of experience: March 28, 2019
Michel S.
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Very good!
March 28, 2019

Very good!

Date of experience: March 28, 2019
David B.
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Fast service, good product
March 27, 2019

Fast service, good product

Date of experience: March 27, 2019
Steven H.
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Pre smugded
March 25, 2019

Pre smugded

Date of experience: March 25, 2019
Theresa S.
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Everything went smoothly
March 23, 2019

Everything went smoothly

Date of experience: March 23, 2019
David B.
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Thanks for prompt reply and well designed website - excellent

Date of experience: March 23, 2019
Wayne W.
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Great the only thing was the instcutions n some fasteners were cheap

Date of experience: March 22, 2019
Rob D.
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So far so good
March 21, 2019

So far so good. Site easy to navigate. 1-3 business days for delivery is pretty good. Look forward to receiving parts. Received day three as expected. Product was nice however did not with enough hex riv certs as the appeared to be assembled for 1500 2010-2017 and not the 2018 2500 as I specified in my order and was confirmed. So this resulted in me having to go to the dodge dealer to get an install kit that had the hex riv certs that are not sold on their own. This cost me an Additional $55. The product only came with six and 12 are needed. Not happy about the additional cost. I wonder why the install papers said it was for a 1500. Anyways made it work but feel I should be refunded $55

Date of experience: March 21, 2019
J T.
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Great!
March 20, 2019

Great!

Date of experience: March 20, 2019
Hugues L.
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Good
March 20, 2019

Good

Date of experience: March 20, 2019
KEVIN G.
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Ordered an open box tonneau cover and had zero issues and saved a couple hundred bucks.

Date of experience: March 18, 2019
Katie G.
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Quick and easy
March 15, 2019

Quick and easy

Date of experience: March 15, 2019
Michael E.
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So far so good!
March 14, 2019

So far so good! Looking forward to getting my product!

Date of experience: March 14, 2019
Kent B.
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Questions were answered fast delivery was fast as promised. Interested in checking out more items. The colour of the stitching was different than the picture it was yellowish in the picture but came black. Not a big deal but that yellow would have matched my vehicle nicely.

Date of experience: March 14, 2019
Warren Q.
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Great product and service
March 9, 2019

Great product and service

Date of experience: March 9, 2019
Zach P.
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Good quality
March 7, 2019

Good quality. Will see how much of a beating they can take

Date of experience: March 7, 2019
Trenton K.
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Thanks for great service!
March 5, 2019

Thanks for great service!

Date of experience: March 5, 2019
Randall M.
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So Far excellent
March 4, 2019

So Far excellent. Nice web site

Date of experience: March 4, 2019
Mitch G.
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Non comment
March 3, 2019

Non comment

Date of experience: March 3, 2019

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