The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Duraflip is priced accordingly, overall really happy
Excellent service, incredibly fast delivery, and quality cover for my truck bed! Highly recommend this company!
Very good!
Fast service, good product
Pre smugded
Everything went smoothly
Thanks for prompt reply and well designed website - excellent
Great the only thing was the instcutions n some fasteners were cheap
So far so good. Site easy to navigate. 1-3 business days for delivery is pretty good. Look forward to receiving parts. Received day three as expected. Product was nice however did not with enough hex riv certs as the appeared to be assembled for 1500 2010-2017 and not the 2018 2500 as I specified in my order and was confirmed. So this resulted in me having to go to the dodge dealer to get an install kit that had the hex riv certs that are not sold on their own. This cost me an Additional $55. The product only came with six and 12 are needed. Not happy about the additional cost. I wonder why the install papers said it was for a 1500. Anyways made it work but feel I should be refunded $55
Great!
Good
Ordered an open box tonneau cover and had zero issues and saved a couple hundred bucks.
Quick and easy
So far so good! Looking forward to getting my product!
Questions were answered fast delivery was fast as promised. Interested in checking out more items. The colour of the stitching was different than the picture it was yellowish in the picture but came black. Not a big deal but that yellow would have matched my vehicle nicely.
Great product and service
Good quality. Will see how much of a beating they can take
Thanks for great service!
So Far excellent. Nice web site
Non comment