The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Very satisfied with the speedy delivery and the portfolio of products for my trucks.
Being able to order more than 1 item at ounce
Product seems to be what l was expecting
Good product, good service.
Just ordered. Waiting for my product. Will update upon delivery.
Finally got it: 10 days lead time instead of 2-3!
Product matches my order.
Thanks
So far nice product
Easy
Fast delivery.
Delivery was super fast, the price was 50% cheaper than buying locally for the same product. Great quality products and very user friendly website.
I have a positive experience with autoeq.ca. I have to improvise the side step I bought because it didn't fit into position with my aftermarket fender. It all on me, nothing against the product.
Very easy site to get around. Great prices.
Good price, fast delivery
First time using AutoEQ. Will definitely use again. Everything was awesome. Thank you!
I enjoyed doing business with AutoEQ, their website is simple to use and their price unbeatable. Shipping was fast.
I personally thank AutoEQ for their fast action when I decided to slightly change my order (item color). They were able to accommodate my request.
So far so good! Hope the shipping is fast, and the product is nice
Easy to navigate the site. Great shopping in Canada and finding what I need without going to US sites and paying ridiculous brokerage fees
My experience was good. Only thing I would suggest is when shipping to northern communities...Canada post is better then Purolator. Purolator uses third party carriers to smaller communities which adds a couple days to delivery time.
Great price and quick delivery (2 days).
Easy to navigate site with good prices. Proud to purchase from Canadian retailers.
So far so good - can't wait to see the product. Running boards arrived in a timely manner and as advertised.