Audiobooks

Its a scam site. They deducted money without my permission. I signed up for a free trial and lost 14 dollar immediately. Beware. I REPEAT, DO NOT GIVE YOUR CARD DETAILS. When i mailed them, they told me its the banks problem. But, when i consulted them, they said the site is faulty. I regret signing up for the trial.

The service has a very easy to use app on my GS5, the books are reasonably priced and the selection fills gaps that are missing from other audio book services. I'm very happy with Audiobooks.com!

They promise a free trial and they charge you as soon as you use your first "supposedly" free credit.

I signed up for a free trial earlier this month thinking it worked the same way as Amazon where you have access to unlimited books for the month and then at the end of the month it rolls over to $14.95/month for unlimited access to book downloads. But then when I went into my credit card account I saw 7 charges of $14.95 for a total of $105. I was not under the impression that I would be charged for each download and thought it was a $14.95/month membership with unlimited downloads. The app is very deceiving and is not very clear that you will be charged per book and not per month. I would never have downloaded 7 books if I knew I was going to be charged over $100 for them. When I asked customer service for a refund I kept getting the same response and she said "we have absolutely no way of refunding charges once the credits are used on titles, just as a restaurant cannot refund food that has been consumed." A restaurant will refund your money if they receive a complaint because they value their customers and want to continue to keep their customers happy. I am very disappointed in audiobook.com's response as I am sure I am not the only one who has had this issue.

Like so many others, they charged my card immediately upon my signing up, even though they say you have 30 days to decide whether you want to keep it. And IF you keep it at that point, they will charge you. NOT TRUE. They lie, lie, lie. And their customer service is horrific. They are like robots with their little scripts in their heads, and they'll just keep repeating the same thing over and over again. This company is disgusting and shameless. We should all report them to every agency that has anything to do with them. There are so many complaints about them online already that they are probably about to be hit with a class action lawsuit. And if not, they certainly should be! They have cost me money in overdraft fees because they charged me when I needed that money for another payment. They have also caused me problems with that company, because my contract says I cannot miss a payment, so they will now cancel my contract because of these lowlifes who couldn't care less! Customer service didn't even apologize for this mess. They're brainwashed and don't know how to use their brains, just their little scripts!

I have subscribed to AudioBooks for over a year and enjoyed it. From the ease to find and obtain books, to the quality of the audio have made it a must have for me.

I clicked a link to listen to an Audio Book for Real Estate, but even though I signed up for the Free Trial, I was charged immediately through my PayPal account. I tried to contact them via any means, and sent them an email, which was never responded to. I thought that since I explained that I wanted to Cancel and get a Refund in my email, that that would take care of it, like a Normal Company. But, being busy, today, 3 months later, I get charged again and login to discover that i've been charged for June July & August, and never got the Cancellation or the Refund of the "PreAuthorization" charge of $14.95. So, I found a Chat window under Contact US, and was told, after many requests to Cancel & Refund ALL 3 charges, that they could cancel my account, and refund my 8.29.23 charge, but that I'd have to take my other two charges up with my PayPal & my Credit Card. I have now done that, since this company is Dishonest, and is Scamming people. If I hadn't been so busy, I would have followed up on the first email I sent, requesting that they Cancel & Refund, but I've been too busy. DO NOT USE AUDIOBOOKS.COM. THEY ARE A TOTAL SCAM COMPANY & WILL RIP YOU OFF!

Stay away from audiobooks.com at all costs! I purchased an audiobook and then needed to go to this website and that website and register here and do this and do that so finally I went to look for the audiobook. It wasn't on my phone. It wasn't on their website. It wasn't on the app. They even said it would be an iTunes. Wrong. So I contacted them was very very explicit about the fact that I could not access the audiobook. I got an email back basically saying we're sorry you had a problem enjoy your book! So I Responded to try to get the answer. The next email that came was paragraphs and paragraphs long explaining how I need to reboot my computer delete the app and reinstall the app other stuff. Unbelievably convoluted. All I asked was how do I access my book. So I requested a refund not once but twice and I was ignored. Until I mentioned that I was planning on filing a report against them for scams to the FTC. Then they responded with another email which was sounded kind of confrontational and he said since I refused assistance they were going to refund my money. Well as I said earlier I gave them very detailed information about what my problem was and the assistance that they gave me was unusable. So if you want to buy a product and not get it And you want the worst possible customer service that can be had go with it! Otherwise buyer beware!

Like others: the free trial results in an instant charge to your card. I, however, went through Paypal and will contest the fee once it's logged in Paypal activity.

I was looking to buy the next installment of The Walking Dead (Search and Destroy), and as it wasn't available on Audible, found a listing on audiobooks.com via Google. Options on the store page were to listen to it in full or download it during the 'free' 30-day trial. I opted to register, and understanding many online business free trials do require payment information but won't charge until the trial is over, went ahead and completed the form.

Then went back to TWD listing I had open, signed in, which then returns me to the homepage. I do a search for TWD; Search and Destroy. No results. I do a search for TWD, results! I scroll through the available books looking for 'TWD; Search and Destroy' and find it isn't listed. The heck?
Okay, maybe the website isn't updated but the app may be. I search for the book using he app: it's still not listed. Great. Outdated Google reference. Why isn't this book flagged as being unavailable or options not being greyed out?

The only reason I opted to register was for this one book. I'll be contesting the payment with Paypal.
3-stars; great for people to use, but methods and information are lacking.