A total rip off. £8 a month for ONE audiobook and a bunch of lousy podcasts. I can get loads of decent podcasts on BBC SOUNDS for free, and plenty of audiobooks on YT for free. The only reason people subscribe is because they don't want to be 'left out', peer pressure etc. It is utter utter garbage. Oh yeah. Try actually READING a book. Support your local library. They are also free. That's anathema to Bezos and Co though isn't it? Gotta get more billions. He and that freak Musk should be shot!
I noticed charges on my credit card. I"ve noticed charges for Audible. I have a.Never sigh up for this. Call customer service.They kept me on the phone for 28 minu. I am 71. Really can't afford all thoses wasted minutes. They co fine any purchases or any account. I did get my money refund. The customer service representative who name was Delisha left silence moments up to 5 minutes. I kept having to ask her are you still there.You know my blood pressure went up. What an experience.
This is waiting for a class action lawsuit. There was an offer for a free audiobook which i accessed, and downloaded Audible. I was actually charged for the book and then underhandedly debited monthly for membership - despite not using any books! They must have just used my Amazon payment details. Only realized this when i saw amounts debited off my bank account months later.
Then when going to cancel (after demanding a refund to avoid legal action) i see that they say you will lose the credits! Absolutely shocking to see daylight exploitation and robbery from Amazon.
I've been with Audible for about two years and listen to their books at work. The service isn't cheap but the books are usually very high quality. The credit you get with the subscription can get you multiple books if you spend it carefully. I have no complaints about the service.
They'll charge you multiple times and refuse to refund it, no rhyme or reason, just a scam. Since reseaching this online i've noted that this is widespread and common, even afer cancelling trials, payments can be deducted for months, 2 to 3 times a month.
I found a charge for audible.co.uk on my bank statement back in july so i contacted audible to fund out what this charge was for (and cancel account if i had one)my answer from audible was that I DID NOT have an account in fact they had no. Record of me all together. Since then audible have took money out of my bank account another 3 times. How can they do that if i do not exist in their records? Because of these other charges it has also caused me to have aditional bank charges. Sort out your information audible please and also stop charging me!
I love audiobooks and after hearing that ITunes is closing down I figured I needed a different audiobook supplier. I thought it would be easy to join Audible.com... considering ITunes used Audible but it isn't. Perhaps because I tried to join via my mobile whilst I was on holidays complicated things.? I tried to download the free book but gave up and ended up buying it. But Audible took the free credit away from me anyways! Humph!
Why does joining have to be so complicated?
I have cancelled my membership for the time being but may well try to sign up again when I am less annoyed about it all. I will delete my bank account detail for fear funds will be taken out of my account when not suppose to as per the reviews I am reading.
I found listening to books annoying and the stories too slow to enjoy at all. I used about 1 hour of a 3-month trial period. I thought I was cancelling a half-month early, but I was charged for 3 months of no service used.
I am a huge consumer of audiobooks. If I am in the car, a book is playing. I have yet to find any commercial site with an inventory as large as Audible or the quality of Audible's software. And zero complaints as to the quality of the recordings. I do wish the cost was a tad lower but accept the cost as I have yet to find another site which is competitive in terms of inventory, availability, quality, honesty, service. I really don't relate to the negative reviews I have read. Well done Audible.
I recently saw I was charged 16 bucks for audible. This was going on for two years every month. I started a free account but believed I had canceled my membership. Don't trust this service. It is a complete scam, and they robbed me around 300 bucks!
Never had an audio book in my life and I see a £7.99 payment to Audiable UK... and then found another £7.99 back in March... there explanation was "a family member has been using your card and we've emailed them to contact you and explain"... What... scammed me through my Amazon prime account and this is there pathetic excuse...
I cancelled my free trial and membership but 5 months later they have taken a payment from my bank account, I see this has happened to a lot of people, how are they getting away with it?
I tried to get it sorted out but ended up canceling my bank card which was a hassle.
I signed onto Audible free trial to have a look for one day, then cancelled. Yet I just discovered that Audible have been charging me $20 a month for the past year for an account that clearly says is cancelled when I pull it up. This company is clearly a scam - don't sign up to their free trial. I can't even contact them to get a refund either because apparently their chat is down, and I dont' live in a country where I can call. Grrrrr.
A friend of mine referred me to Audible. It wasn't an instant hit with me but over a week I actually got used to the idea of hearing books rather than reading them. Lets me relax without actually having to stop everything that I am doing. I still read but for stuff that I need cramming, I prefer searching on Audible first.
It was no where visible or written. I thought i was subscribing to free trail. U must always use desktop version for amazon website. They looted my 100 sgd and more. All teh amils where going to scam. And i ddi not check my account statement properly. I regret knowing about audible in first place
I purchased 8 Kindle books and purchased the audio books too. Audible suddenly took away the Audio books and said they were no longer in their Library. I paid for those books. Where did they go? I think Audible are a bunch of crooks based on this. They neither reply to e-mails and their chatlines are always being "worked" on so you can't get through. They Suck!
Subscribed, downloaded many titles...more than I kept up with. I cancelled my subscription, falsely believing Audible's claim that I can listen to the titles that I've paid for and downloaded. Not so. I can listen to some of them, but not all. Makes business sense for Audible...a remaining tease with titles I can still listen to, and an incentive to resubscribe. My lesson: return to the inconvenience of borrow/copy/return from the public library. No sense in being Audible's chump.
I did not sign up for Audible and today I found that I've been charged, not once, but twice for a subscription service that I don't even know about. I went to their website to contact the service but the options are unable. What that hell is happening?
Audible web site is confusing. It's all about sales/profits. Audible doesn't want to you to reach a customer services. It's so frustrating. I'm a doctor & a senior citizen & a member of AARP. I'm been with Audible about 6 years and I'm still paying full price. WHY?
They directly bill your account through Amazon and fight like a pitbull to keep you from cancelling. The number to cancel is *******051. I had to tell the guy 3 times to cancel it and he wouldn't do it unless i just kept repeating my request to cancel.
They said I must have ordered it by accident. No, I didn't.
Hey Amazon this is bad for your brand.
Overview
Audible has a rating of 1.5 stars from 578 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Audible most frequently mention customer service, credit card and free trial. Audible ranks 75th among Audio Books sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members