Costway Reviews Summary
The company demonstrates a mixed reputation among customers, with notable strengths in product quality and ease of online shopping. Many customers appreciate the affordability and functionality of items, alongside prompt delivery and a generally smooth purchasing process. However, significant concerns arise regarding customer service, particularly in the areas of support for product issues and difficulty in reaching representatives for order cancellations or replacements. A recurring theme is the frustration with self-service solutions provided for repairs, leading to dissatisfaction. Overall, while product satisfaction is evident, the customer service experience requires substantial improvement.
This summary is generated by AI, based on text from customer reviews
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Got what I wanted at a good deal and was surprised at how quickly it came
Quick and easy order, came quickly love the bouncer
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Costway inc.
Quick Delivery. Good quality product.
The material need to see for long run coz now only one time use.
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Costway inc.
This will be the second item I have purchased. The delivery has been super quick and purchase easy.
Simple process to order-delivered in 5 days, putting them together was a dream. Probably best flat pack ever!
They look really beautiful, very comfortable.
The multiple options to pay was very good.
Extremely happy. Thank you
Easy to order. Very fast delivery. Kept us informed.
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Costway inc.
First time user so far so good
Excellent service fast and no fuss
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Costway inc.
Came fast and was easy to assemble. Quality materials
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Costway inc.
Product looks great - exactly like the pictures. Deliver my was super quick. Very happy!
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Costway inc.
Very happy with the product quality and delivery timeframe.
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Costway inc.
The bed arrived on time and in good condition. The drawers below the bed will be ideal for storing my son's clothing
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Costway inc.
Super fast shipping.
Good price.
Good team customer service, problem solved with no time and easy. Will definitely buy from Costway again and will recommence to friends.
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Costway inc.
Ok, not too hard to do. Yes, prompt, easy. The goods have promptly arrived.
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Costway inc.
Company was very efficient, product is good quality and the delivery was very timely and the courier delivered right to my door, very much appreciated.
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Costway inc.
Found it online, therefore very easy shopping from my armchair. I could also easily access the whole range, which allows for forward planning.
The range is imaginative for kids, affordable and simply adorable.
Thank s heaps.
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Costway inc.
The package was nicely packed. No harm done. Delivered within accurate time.
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Costway inc.
Needed a portable cot to babysit my first grand daughter, the item came when expected and was exactly as described.
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Costway inc.
This is just perfect for my LO who is just turned 1!
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Costway inc.
Good website. Easy process of ordering. Great product.
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Costway inc.
From order to delivery excellent service. Love the product. Coffee bar/desk, shelving/work space. A great addition to twenty year olds den
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Costway inc.
All went well.but coupon option too complicated.Service otherwise was good. I was kept well informed.
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Costway inc.
From the business
Costway believes every home is versatile -- with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.