Quick delivery, easy to follow assembly instructions and good value for money. I'm really happy with the quality and the whole experience of my purchases with Costway has been very positive.
My dog found steps really narrow to use but this ramp/steps are great. The curve on the front of the steps, the soft foam under paw, he loves it. Runs up and down with ease.
I'm a 1st time user of Costway.
User friendly website. Easy to navigate.
No problems ordering. Reasonable delivery time.
Product just as pictured and described.
Instructions are a tad vague.
I tried to order 2, but quantity was not a available. Pity.
Fast shipping & product arrived undamaged with no pieces missing. The cat tree I bought is great quality.
The delivery guy was also fantastic. He called me re delivery, was super helpful & friendly.
Very efficient. Received email confirming order as well as a receipt and tracking no.
Delivered on time. Product is of high standard. Would definitely recomend.
There were no hassles or problems shopping with Costway, my order arrived within a week, (outdoor birdbath), the price was excellent and the product good.
I ordered two of these and required detailed dimensions for producing a corporate decal to be made for it. They emailed me back promptly with the required info. Great customer service thanks
I ordered in the stupidest time of the year, 2 days before Christmas. Do these people take breaks? Because it arrived on the 29th. Simple instructions, great quality product. I'm happy.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
The instructions of putting the cabinet together had no numbers for a guide line my son-in-law said it was to hard to follow need to let your supplier know.
Super sturdy and attractive shelves for such a low price! The cost made me doubt the quality, but I was pleasantly surprised! They're a perfect size for my cats!
The site was easy to use and had good options for what I was looking for and reasonable prices, good discounts and reward system
Thank you for choosing Costway and for the glowing 5-star rating.
We are dedicated to providing a seamless and memorable experience for all our customers,
And we are delighted to know that we succeeded in doing so for you.
Kind regards
Costway inc.
Just purchased some drawers online, this process was extremely easy and the bonus was free delivery. Will update once I get the product
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
My first time to purchase a product from Costway, great and value for money product, easy ordering process and fast delivery. Will definitely be shopping with Costway again.
Nice website easy to navigate and purchase.
Received my cabinet within a few days.
Cabinet was easy to assemble with simple instructions. Will buy again from this company.
Item placed over Xmas PH's. Item was dispatched straight after PH's.
Excellent cost with a discount added which made it even better.
Product is awesome, kids love it.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Was brought for my Autistic son and the look on his face when he opened the box was priceless.
Very light and well put together, thanks heaps Costway.
The recliner for outdoor living is much lighter, comfortable and easy to assembly than I expected. Being collapsible means easy to store inside if need be.
No trouble buying the purchasing, but the postage let it down, parcel box arrived late & damaged. Courier tracking leaves you in the dark. Expect delivery was 29/11 it arrived 2/12 with no heads up
Packages were left at the wrong at units instead of house as addressed. Also left without a signature of receipt which was required. I had to organise for someone to bring them to my home.
Hi,
Sorry for the inconvenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at cs.au@costway.com?
We will solve your problems as soon as possible.
Kind regards,
Costway inc.
Table and 2 chairs set. Really attractive colours, beautiful mosaic. Looks great in the garden. Smooth process to order online and quick delivery. Great prices great products.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Answer: I have a broken inflatable which I have only had for approx 2 weeks now so I sent an email about it on Friday so hopefully I can either get a replacement or full refund as it was my best 1
Answer: I need to cancel an order and it's IMPOSSIBLE to get in contact with anyone. I've sent multiple emails and they've come back as email is invalid
Costway has a rating of 4 stars from 1,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention fast delivery, good quality and great product. Costway ranks 2nd among Furniture sites.
Hi Sharon,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.