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Costway

How would you rate Costway?
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Australia
1 review
0 helpful votes
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Very happy
August 13, 2023

Quick delivery, easy to follow assembly instructions and good value for money. I'm really happy with the quality and the whole experience of my purchases with Costway has been very positive.

Date of experience: August 13, 2023
Australia
1 review
0 helpful votes
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Doggy steps
August 8, 2023

My dog found steps really narrow to use but this ramp/steps are great. The curve on the front of the steps, the soft foam under paw, he loves it. Runs up and down with ease.

Date of experience: August 8, 2023
Australia
2 reviews
0 helpful votes
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Satisfied Customer
December 2, 2022
Updated review

I'm a 1st time user of Costway.
User friendly website. Easy to navigate.
No problems ordering. Reasonable delivery time.
Product just as pictured and described.
Instructions are a tad vague.

Date of experience: December 2, 2022

I tried to order 2, but quantity was not a available
December 2, 2022
Previous review

I tried to order 2, but quantity was not a available. Pity.

Date of experience: December 2, 2022
Australia
1 review
0 helpful votes
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Awesome product!
December 21, 2022

Fast shipping & product arrived undamaged with no pieces missing. The cat tree I bought is great quality.

The delivery guy was also fantastic. He called me re delivery, was super helpful & friendly.

Date of experience: December 21, 2022
Nancy L. Costway Rep
over a year old

Hi Sharon,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Best service
December 4, 2022

Very efficient. Received email confirming order as well as a receipt and tracking no.
Delivered on time. Product is of high standard. Would definitely recomend.

Date of experience: December 4, 2022
Romania
2 reviews
0 helpful votes
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Love it!
July 29, 2023

There were no hassles or problems shopping with Costway, my order arrived within a week, (outdoor birdbath), the price was excellent and the product good.

Date of experience: July 29, 2023
Australia
1 review
0 helpful votes
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Excellent service and communication
June 22, 2023

I ordered two of these and required detailed dimensions for producing a corporate decal to be made for it. They emailed me back promptly with the required info. Great customer service thanks

Date of experience: June 22, 2023
Australia
1 review
0 helpful votes
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Good price, great product
January 2, 2023

I ordered in the stupidest time of the year, 2 days before Christmas. Do these people take breaks? Because it arrived on the 29th. Simple instructions, great quality product. I'm happy.

Date of experience: January 2, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Filing cabinet
May 21, 2023

The instructions of putting the cabinet together had no numbers for a guide line my son-in-law said it was to hard to follow need to let your supplier know.

Date of experience: May 21, 2023
Australia
1 review
0 helpful votes
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Incredible quality
June 6, 2023

Super sturdy and attractive shelves for such a low price! The cost made me doubt the quality, but I was pleasantly surprised! They're a perfect size for my cats!

Date of experience: June 6, 2023
Australia
1 review
0 helpful votes
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Helpful, good options
April 6, 2024

The site was easy to use and had good options for what I was looking for and reasonable prices, good discounts and reward system

Date of experience: April 5, 2024
Nancy L. Costway Rep
12 months ago

Thank you for choosing Costway and for the glowing 5-star rating.
We are dedicated to providing a seamless and memorable experience for all our customers,
And we are delighted to know that we succeeded in doing so for you.
Kind regards
Costway inc.

Australia
1 review
0 helpful votes
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Ordering was very easy
January 13, 2024

Just purchased some drawers online, this process was extremely easy and the bonus was free delivery. Will update once I get the product

Date of experience: January 13, 2024
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Fast and awesome shopping experience
June 25, 2023

My first time to purchase a product from Costway, great and value for money product, easy ordering process and fast delivery. Will definitely be shopping with Costway again.

Date of experience: June 25, 2023
Australia
1 review
0 helpful votes
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Nice website easy to navigate and purchase.
Received my cabinet within a few days.
Cabinet was easy to assemble with simple instructions. Will buy again from this company.

Date of experience: June 2, 2023
Australia
1 review
0 helpful votes
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Great service, quick dispatch.
January 3, 2023

Item placed over Xmas PH's. Item was dispatched straight after PH's.
Excellent cost with a discount added which made it even better.
Product is awesome, kids love it.

Date of experience: January 3, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Bass guitar
November 14, 2022

Was brought for my Autistic son and the look on his face when he opened the box was priceless.
Very light and well put together, thanks heaps Costway.

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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Outdoor Recliner
May 20, 2023

The recliner for outdoor living is much lighter, comfortable and easy to assembly than I expected. Being collapsible means easy to store inside if need be.

Date of experience: May 20, 2023
Australia
1 review
0 helpful votes
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Postage
December 3, 2022

No trouble buying the purchasing, but the postage let it down, parcel box arrived late & damaged. Courier tracking leaves you in the dark. Expect delivery was 29/11 it arrived 2/12 with no heads up

Date of experience: December 3, 2022
Australia
1 review
0 helpful votes
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Wrong Address
January 31, 2023

Packages were left at the wrong at units instead of house as addressed. Also left without a signature of receipt which was required. I had to organise for someone to bring them to my home.

Date of experience: January 31, 2023
Nancy L. Costway Rep
over a year old

Hi,
Sorry for the inconvenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at cs.au@costway.com?
We will solve your problems as soon as possible.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Beautiful set
January 3, 2023

Table and 2 chairs set. Really attractive colours, beautiful mosaic. Looks great in the garden. Smooth process to order online and quick delivery. Great prices great products.

Date of experience: January 3, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Overview

Costway has a rating of 4 stars from 1,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention fast delivery, good quality and great product. Costway ranks 2nd among Furniture sites.

service
11
value
10
shipping
9
returns
6
quality
9
This company responds to reviews on average within 1 day

Instant Feedback

1,265 reviews