AsurionReviews 12,831

I have had to file multiple claims with Asurion and each time it has gotten easier. Filing the claim was smooth and seamless. Returning my damaged product was simple as they provide a return envelope. So easy!

I had no idea how to operate this phone, Chris my technician helped and was very patient with me, now I feel very confident and got all my stuff on my phone with his help!
I am very grateful!

Claim submitted and new device delivered to our door within 6 hours. The chat service in assisting with connection was awesome! Highly recommend this company.

Two months I purchased a computer chair which literally came apart at the seams. At 5'9" and 135 lbs, there was no undue or excessive weight. One call to Asurion and I can take a seat.

I had a helpful agent who took my claim and responded immediately. I would recommend purchasing a product with Asurion.

This is a great expense. Worth the cost. Very easy to get a repair without jumping through hoops.

Great service' had to repair my boyfriends phone and replace mind same week and it was super easy aside from a slight issue with activating the SIM card but they helped me fix it fast and easy.

Excellent service. Very fast and professional! Christian was very nice and helpful

! 0 out of 10, to Reuben who quickly and with ease, resolved my issues with activating my new iPhone

Thans

Absolutely no hassle warranty on my iPad Air. Free one day shipping for my replacement and postage paid envelope included to return my damaged device. Very convenient, I'm glad I use Verizon.

Very efficient, take your identity very serious which I loved.

Was very satisfied with the services that I was able to obtain through this online service.

Very easy assistance for replacing phone I was very satisfied but didn't like the price you was charging me to replace the phone

I always in the past feared getting a warranty and it expiring before use. Or not refunding or replacing my unit to its full capacity.
I 100% stand by the service as they do exactly what is needed to be met. I ordered products in 2018 and 2019. The warranty covered me all the way till now in full.
My items were no longer available, but I was given a full refund.

Had a network issue and the tech trouble shooter it and was able to resolve the issue. As always, helpful, most patient, friendly

It was a easy experience and customer service was very good. After i brought the 2 golf gloves to ups to get mailed. I received my 2 gift cards in my email to use immediately.
Excellent service

I had a problem with my 2-year old office chair, and filed a claim. It was handled promptly, efficiently and professionally. I received a full refund, in the form of a gift card to Staples (where I purchased the chair), the day after I filed the claim.

Your site says that it's easy to file a claim online within minutes. I had to spend 15 minutes to connect to a chat agent. From there on it was fantastic